Over half of our order is missing on the Uber eats app and they told us to cancel on our end/refund it ourselves. They have a tablet where they can do that themselves and they won’t pick up the phone. Get a new espresso machine!
Service: 1
Daniel Karger
I really wish I had seen the reviews for this location before I stepped foot in there. Long story short, I wasted 20 minutes of life waiting for my order that never came. On top of that, everytime I tried to check on it with an associate, they would pretend like I wasn't there; even the manager on duty dismissed me and stayed in a corner for the rest of the time I was there. You also had one associate who appeared to be on the phone under the guise of working on a broken machine and ignoring everything and everyone else. Don't waste your money here.
Atmosphere: 1
Service: 1
Daniel Miner (a4x4player)
The young girl working the drive-thru window should not be around food. Dreadlocks flopping around, nasty looking 4 inch nails and an attitude to match. She doesn't even know what an apple fritter is. She gave me a jelly filled doughnut and said this is what an apple fritter is. The coffee was old and tasted cooked. It's sad what this Duncan Doughnuts has become. I guess I'll have to buy at Bosa instead.
Food: 1
Service: 1
Elizabeth G Tegart
A tasty coffee to counter the afternoon slumps. 😊
Nancy B
I gave them five stars five years ago but this location has really went downhill. Saturday morning at 8am and they are about out of donuts is unacceptable. And they are never Fresh here. Management must be failing.
Charity Vasquez
Ordered an iced matcha latte and after the foam disappeared this is how much drink i actually got .. I feel ripped off more like a medium drink than the large I paid for .
Atmosphere: 3
Food: 2
Service: 3
SAMANTHA PRICE
No eye contact service unfriendly coffee was gritty with sugar not mixed in and every bit of our food was cold but we did get it fast.
Atmosphere: 2
Food: 2
Service: 2
MCW
Make sure you get a receipt when you go through the drive thru. I got a large cup of coffee and wasn’t given a receipt. A couple of days later, I noticed a charge for over $22.00 on my bank statement. The manager and district manager didn’t know what to do about it because I didn’t have a receipt. The manager quit answering my calls. I have since given up all Dunkin’s.
Atmosphere: 1
Food: 1
Service: 1
Laura Franklin
Went here one time and the customer service was horrible! Thought I'd try one more time and I got Audrey at the drive thru, she was so nice and professional. I will be returning after my experience with her.
Service: 5
Tom Kennedy
Came in person to buy a couple of donuts and a drink. Stood at the register and no one even acknowledged my presence. There were at least 4 people working out front but they only seemed to care about the drive through. Eventually gave up and left so I can not rate the donuts
Good store but they definitely need fix there sign. Says un kin o nuts Dr. Ve thru. I need see Doctor Ve if I keep eating the donuts. Haha good folks do work here .an the coffee is great
Atmosphere: 5
Food: 5
Service: 5
B Goot
Went through drive-through to pick up two dozen mixed. They didn’t have enough donuts to even make a dozen. They said switch their name to Duncan coffee because they never have donuts
Atmosphere: 1
Food: 1
Service: 1
Ava Lynch
While ordering in the drive through I said 2 different times I’d like cold foam in my ice coffee, when we pulled up and were handed our order I was given the most light colored coffee ever with no cold foam. When the guy came back to the window I said hey you forgot the cold foam and he shut the window on me without saying a word and didn’t come back. Not to mention when I tried my coffee it tasted like straight water and when I opened my bagel it was rock hard and extremely burnt. Wasted my money at this place.
Food: 1
Service: 1
C W
I’ve had multiple bad experiences here - but this one just upset me a bit more than usual - first - lady was so rude - like I was interfering with something (I went through drive thru ) I ordered and when my stuff got handed to me I said thanks and even left a tip! Then I get my food - LOLOL Bagel so overdone it was like a bagel chip and it was burnt- hashbrowns were just mush - literally mush and fell apart - GROSS. - the coffee - ehh but then I got a donut for my son- it was the tiniest stalest donut I’ve ever seen - literally the size of my key fob - and it was so stale - my 4 year old didn’t even want to eat it - I’m never going back - the “deals” they have aren’t great when nothing is edible and the regular priced donuts are bite size - I should have just demanded my money back - please go elsewhere- worst Dunkin I’ve ever been too!
Atmosphere: 1
Food: 1
Service: 1
Raquel Sofia
Some employees need to work on their customer service. A simple “have a good day” would be nice instead of a blank stare.
Over half of our order is missing on the Uber eats app and they told us to cancel on our end/refund it ourselves. They have a tablet where they can do that themselves and they won’t pick up the phone. Get a new espresso machine!
Service: 1
I really wish I had seen the reviews for this location before I stepped foot in there. Long story short, I wasted 20 minutes of life waiting for my order that never came. On top of that, everytime I tried to check on it with an associate, they would pretend like I wasn't there; even the manager on duty dismissed me and stayed in a corner for the rest of the time I was there. You also had one associate who appeared to be on the phone under the guise of working on a broken machine and ignoring everything and everyone else. Don't waste your money here.
Atmosphere: 1
Service: 1
The young girl working the drive-thru window should not be around food. Dreadlocks flopping around, nasty looking 4 inch nails and an attitude to match. She doesn't even know what an apple fritter is. She gave me a jelly filled doughnut and said this is what an apple fritter is. The coffee was old and tasted cooked. It's sad what this Duncan Doughnuts has become. I guess I'll have to buy at Bosa instead.
Food: 1
Service: 1
A tasty coffee to counter the afternoon slumps. 😊
I gave them five stars five years ago but this location has really went downhill. Saturday morning at 8am and they are about out of donuts is unacceptable. And they are never Fresh here. Management must be failing.
Ordered an iced matcha latte and after the foam disappeared this is how much drink i actually got .. I feel ripped off more like a medium drink than the large I paid for .
Atmosphere: 3
Food: 2
Service: 3
No eye contact service unfriendly coffee was gritty with sugar not mixed in and every bit of our food was cold but we did get it fast.
Atmosphere: 2
Food: 2
Service: 2
Make sure you get a receipt when you go through the drive thru. I got a large cup of coffee and wasn’t given a receipt. A couple of days later, I noticed a charge for over $22.00 on my bank statement. The manager and district manager didn’t know what to do about it because I didn’t have a receipt. The manager quit answering my calls. I have since given up all Dunkin’s.
Atmosphere: 1
Food: 1
Service: 1
Went here one time and the customer service was horrible! Thought I'd try one more time and I got Audrey at the drive thru, she was so nice and professional. I will be returning after my experience with her.
Service: 5
Came in person to buy a couple of donuts and a drink. Stood at the register and no one even acknowledged my presence. There were at least 4 people working out front but they only seemed to care about the drive through. Eventually gave up and left so I can not rate the donuts
Service: 1
Restaurantji Recommends
Good store but they definitely need fix there sign. Says un kin o nuts Dr. Ve thru. I need see Doctor Ve if I keep eating the donuts. Haha good folks do work here .an the coffee is great
Atmosphere: 5
Food: 5
Service: 5
Went through drive-through to pick up two dozen mixed. They didn’t have enough donuts to even make a dozen. They said switch their name to Duncan coffee because they never have donuts
Atmosphere: 1
Food: 1
Service: 1
While ordering in the drive through I said 2 different times I’d like cold foam in my ice coffee, when we pulled up and were handed our order I was given the most light colored coffee ever with no cold foam. When the guy came back to the window I said hey you forgot the cold foam and he shut the window on me without saying a word and didn’t come back. Not to mention when I tried my coffee it tasted like straight water and when I opened my bagel it was rock hard and extremely burnt. Wasted my money at this place.
Food: 1
Service: 1
I’ve had multiple bad experiences here - but this one just upset me a bit more than usual - first - lady was so rude - like I was interfering with something (I went through drive thru ) I ordered and when my stuff got handed to me I said thanks and even left a tip! Then I get my food - LOLOL Bagel so overdone it was like a bagel chip and it was burnt- hashbrowns were just mush - literally mush and fell apart - GROSS. - the coffee - ehh but then I got a donut for my son- it was the tiniest stalest donut I’ve ever seen - literally the size of my key fob - and it was so stale - my 4 year old didn’t even want to eat it - I’m never going back - the “deals” they have aren’t great when nothing is edible and the regular priced donuts are bite size - I should have just demanded my money back - please go elsewhere- worst Dunkin I’ve ever been too!
Atmosphere: 1
Food: 1
Service: 1
Some employees need to work on their customer service. A simple “have a good day” would be nice instead of a blank stare.
Atmosphere: 3
Food: 4
Service: 1
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