I am a long-standing, very regular customer (sometimes multiple times a week), and I wanted to say that the staff at store 38 are incredible, especially Manager Rene Miranda. He is always working extremely hard and runs the place like a well-oiled machine. Even when my order was mixed up, the manager apologized sincerely and offered a great solution. The store is always very clean, and the service is incredibly fast. I’ve also witnessed the manager, Rene, jump in to assist new employees, handling the situations with grace and efficiency! Ultimately, the customer service at this store is excellent. I always come back because the entire team, under great management, including Kiera, Arianna, and Rene, are always smiling, kind, and genuinely seem to care, making me feel like a valued guest, not just another order. Thank you to Store 38 for being such hardworking, dedicated team members who always make my experience enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Sherawn DeWitt
Best experience I’ve ever had at any Eegees! The manager was extremely accommodating for my family!
Atmosphere: 5
Food: 5
Service: 5
Darlene Jones
Quick and polite ,clean to 😃👍
Atmosphere: 5
Food: 5
Service: 5
Matthew Szafranski
Took 1.5 hours for an order
Atmosphere: 3
Food: 3
Service: 1
Shelly Ramirez
25 minutes waiting in drive thru and only 2 cars ahead of me suppose to be hot was cold no pickles had pickles waste of my money and time couldn't return to let them know as I was already late back to work
Atmosphere: 3
Food: 1
Service: 1
Erin Kopp
I always try to give this place the benefit of the doubt because it’s right next to house and I use to come here all the time and everything was good! I don’t know how many times I have to ask for my order for it to come out the correct way as if I didn’t say it 100 times or how many times I’ve had to go back to the drive thru it’s RIDICULOUS! they never get our order right they RUSH me so much to the point where ive had to drive off because i felt so rushed and uncomfortable I ask for a minute to look at the menu every 10 seconds there in a bad mood/tone asking if I’m ready yet… this place is turning so unprofessional the attitude they give is like it’s my fault for THEM MESSING UP FOOD IM PAYING FOR… this has happen one too many times and I will no longer be coming back to this location please do better or get a better staff it’s honestly embarrassing to even go there anymore. So I won’t.
Atmosphere: 1
Food: 4
Service: 1
Remer J\u0026J
Miss the old eegees
Atmosphere: 3
Food: 4
Service: 4
Remer j
Miss the old eegees
Atmosphere: 3
Food: 4
Service: 4
Bette Kibble
Asked them to please not put raw onions on our sandwiches 5 times. I get home and we got a ton of small chopped up red onions all over both sides of our sandwiches. French fries consisted of about 12 cold in a lump. They weren't even busy and this was Sunday. This is the eegees that should have been shut down not the one at Tanque Verde. Seriously, don't go here or Be Prepared to inspect all your food
I am completely disappointed that you all charge now for the second ranch. If I order a large fries getting 2 should be normal…I could get charging for three or more, but these are small little containers. Being charged for the 2nd one, ..75cents too is nuts for something so small. This is it Eegees, last time I will be back. Lots of other better options than to waste money here. I was already down to just a couple times a year, now it will be none. If your employee wasn’t so nice I would have returned everything I ordered and just left. I give this newest of the new owner a year before it all goes bankrupt yet again. You all just don’t get customer service.
Food: 1
Natalia Mendoza
I just had to submit a review for this great location. The staff and everyone was very nice and they genuinely cared how my experience was. I will certainly recommend friends and family to this location again.
Atmosphere: 5
Food: 5
Service: 5
Lynni
ALWAYS check your change before you leave here, drive through, dine in. I gave them a 5 and they couldn’t make 1.97 change after FOUR attempts and I had to ask for my dollar. Despite it being written on my receipt… I nearly left too, trusting the cashier to make proper change but thank god I didn’t and it was just. So sad. We really put trust in the employees in charge of handling our money. I’d hate to see anyone else drive off without realizing. It’s a lack of trust and security in this company due this.
Atmosphere: 1
Food: 3
Service: 1
Not you're granddad's Leftist
Guess they don't want my money, the dining room closes too early
Great food and drinks. Super clean store.
Atmosphere: 5
Food: 5
Service: 5
I am a long-standing, very regular customer (sometimes multiple times a week), and I wanted to say that the staff at store 38 are incredible, especially Manager Rene Miranda. He is always working extremely hard and runs the place like a well-oiled machine. Even when my order was mixed up, the manager apologized sincerely and offered a great solution. The store is always very clean, and the service is incredibly fast. I’ve also witnessed the manager, Rene, jump in to assist new employees, handling the situations with grace and efficiency! Ultimately, the customer service at this store is excellent. I always come back because the entire team, under great management, including Kiera, Arianna, and Rene, are always smiling, kind, and genuinely seem to care, making me feel like a valued guest, not just another order. Thank you to Store 38 for being such hardworking, dedicated team members who always make my experience enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Best experience I’ve ever had at any Eegees! The manager was extremely accommodating for my family!
Atmosphere: 5
Food: 5
Service: 5
Quick and polite ,clean to 😃👍
Atmosphere: 5
Food: 5
Service: 5
Took 1.5 hours for an order
Atmosphere: 3
Food: 3
Service: 1
25 minutes waiting in drive thru and only 2 cars ahead of me suppose to be hot was cold no pickles had pickles waste of my money and time couldn't return to let them know as I was already late back to work
Atmosphere: 3
Food: 1
Service: 1
I always try to give this place the benefit of the doubt because it’s right next to house and I use to come here all the time and everything was good! I don’t know how many times I have to ask for my order for it to come out the correct way as if I didn’t say it 100 times or how many times I’ve had to go back to the drive thru it’s RIDICULOUS! they never get our order right they RUSH me so much to the point where ive had to drive off because i felt so rushed and uncomfortable I ask for a minute to look at the menu every 10 seconds there in a bad mood/tone asking if I’m ready yet… this place is turning so unprofessional the attitude they give is like it’s my fault for THEM MESSING UP FOOD IM PAYING FOR… this has happen one too many times and I will no longer be coming back to this location please do better or get a better staff it’s honestly embarrassing to even go there anymore. So I won’t.
Atmosphere: 1
Food: 4
Service: 1
Miss the old eegees
Atmosphere: 3
Food: 4
Service: 4
Miss the old eegees
Atmosphere: 3
Food: 4
Service: 4
Asked them to please not put raw onions on our sandwiches 5 times. I get home and we got a ton of small chopped up red onions all over both sides of our sandwiches.
French fries consisted of about 12 cold in a lump.
They weren't even busy and this was Sunday.
This is the eegees that should have been shut down not the one at Tanque Verde.
Seriously, don't go here or Be Prepared to inspect all your food
Food: 1
Service: 1
Restaurantji Recommends
I am completely disappointed that you all charge now for the second ranch. If I order a large fries getting 2 should be normal…I could get charging for three or more, but these are small little containers. Being charged for the 2nd one, ..75cents too is nuts for something so small. This is it Eegees, last time I will be back. Lots of other better options than to waste money here. I was already down to just a couple times a year, now it will be none. If your employee wasn’t so nice I would have returned everything I ordered and just left. I give this newest of the new owner a year before it all goes bankrupt yet again. You all just don’t get customer service.
Food: 1
I just had to submit a review for this great location. The staff and everyone was very nice and they genuinely cared how my experience was. I will certainly recommend friends and family to this location again.
Atmosphere: 5
Food: 5
Service: 5
ALWAYS check your change before you leave here, drive through, dine in. I gave them a 5 and they couldn’t make 1.97 change after FOUR attempts and I had to ask for my dollar. Despite it being written on my receipt… I nearly left too, trusting the cashier to make proper change but thank god I didn’t and it was just. So sad. We really put trust in the employees in charge of handling our money. I’d hate to see anyone else drive off without realizing. It’s a lack of trust and security in this company due this.
Atmosphere: 1
Food: 3
Service: 1
Guess they don't want my money, the dining room closes too early
Atmosphere: 3
Food: 3
Service: 4
This Eegees has yummy food and friendly staff!
Food: 5
Service: 5
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