Firehouse Subs Marana Marketplace

great food and service.
Always consistent.

Wheelchair accessibility: yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Beef and Cheddar Brisket Sandwich

I found a piece of hair in my sub took it back got my refund never again did I go back they just treated it like whatever by the way they handled the situation bad experience poor customer service needs better hygienic staff or close up shop

Atmosphere: 1

Food: 1

Service: 2

We stopped into grab a few sandwiches an we saw an employee lift his hat tucked in his hair an not once did he bother to wash his hands an continued working I asked the person who was helping us that was very nasty an we did not want him fixing our food want him making our food he said he would talk to him about it but you walk rite by a sink an don't wash your hands he needs improvement in his hygiene an wash your hair!! Not going back AGAIN Disgusting

Atmosphere: 1

Food: 2

Service: 3

I wasn’t pleased with my visit as my order was made wrong and I was missing items the staff was very distracted on cell phones and ignoring customer Cheyenne walked past register several times ignoring us until Sherlene finally came out and helped us.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Firehouse Chili

The lady that took my order was so cheerful and present. I felt so welcomed from the moment I entered the door till I left

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Turkey Bacon Ranch

Delicious, Family favorite! Trying to save points for the deluxe platter almost there!!!! 69,000 points right now! We love Firehouse Subs! Best subs in town!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch, Hook & Ladder, Soups, Kids Turkey Breast

The service at this restaurant was excellent thank you Brian Tim Princess however the owners Rob and Yvette are bad business owners they yell at their employee they fire their employees without just cause and simply make a toxic and negative workplace its a shame that these excellent employees have to deal with workers like Rob and Yvette

Atmosphere: 2

Food: 2

Service: 5

Recommended dishes: Chips

The service was fantastic quick and the food was delicious with that said I asked for a side of mayonnaise and I was handed prepackaged mayonnaise. I’m not a fan of this product so I asked the girl can I please have the mayonnaise that they use for sandwiches, like if she could use use in a little cup to go, which I could see the little plastic ramekins sitting on the counter with the lids And she said no I can’t do that the last time I did that the owner yelled at me and I said I’m sorry can you please repeat that and she said we’re not allowed to do that the owner yelled at me for doing it I responded. It’s not OK for anybody to yell at you in your place of work. As an owner, you should be ashamed of yourself for yelling at a young girl who is probably working for minimum wage making sandwiches to pad your bank account. I won’t be back to this location and I’m going to find out who the franchise owner is and I’m going to make sure that I don’t go to any of the locations that he owns! You want to be a jerk and treat your staff like garbage….thats not ok!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Beef and Cheddar Brisket Sandwich

If the order is made correctly it’s usually very delicious. Although it’s frequently not made to how I ordered it, they always fix it with no issue.

Atmosphere: 5

Food: 4

Service: 5

Every time we order delivery, it is always wrong or has missing items. Our order today was missing a side, drink, and all pickles.

The food is great but they can't deliver a correct order to save their lives.

Food: 5

Service: 2

The sandwich makers are very friendly & do a great job. Pros!

Atmosphere: 5

Food: 5

Service: 5

Parking: Has a drive thru for pick up orders— very convenient.

Kid-friendliness: Always courteous and friendly.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Smokehouse Beef and Cheddar Brisket Sandwich, Pastrami

Had a great experience when dealing with Rob. He was extremely responsive and customer focused. He was able to help me which was even more challenging as my ask was for a transaction that took place over a month ago. I greatly appreciated the help!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Smoke House Brisket, Smokehouse Beef and Cheddar Brisket Sandwich, Italian

I had the best firehouse sub made by the worker Shyann🎉👏👏

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Ham Sandwich

I had some catering orders for Walton Orthodontics , and Robert, the manager, and his staff did a fantastic job for us! They took care in making sure the allergies I had listed were taken care of and they had it ready right on time. They also organized it in a way where I could do my lunch deliveries in order so I didn’t have to search for the food for each office I stopped at. The food was great, the service was super friendly and I will definitely call them again for out office needs and also with my family! Thank you Firehouse Subs for your awesome help!

Atmosphere: 5

Food: 5

Service: 5