Frozen Delight
1101 N Wilmot Rd UNIT 107, Tucson
(520) 885-5405
Recent Reviews
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Cookie dough was grainy and taste like it had freezer burn. Cotton candy was also freezer burned, and the waffle cone was stale. But the people were nice yet. They kept the rest of the ice cream somewhere in the back.
Atmosphere: 4
Food: 1
Service: 3
Got the strawberry boba and it was only okay. The pearls themselves were grainy, slimy and felt prefrozen from a bag rather than made in-store. It also had a very plastic-y taste. The drink was also made with tea unlike the milk base I had asked. My friend had gotten the ice cream and apparently that's good but DONT get the boba here. Service was good but they seems rushed despite almost nobody being there. The tea took almost 15 minutes to prepare just for it to taste like plastic.
Dietary restrictions: Had NO lactose free options, only low lactose. There were also no milk substitutesnfor the boba.
Kid-friendliness: Cute store design but seemed a little dark and almost gloomy?
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Churros & Ice Cream
Went to get frozen yogurt at 640 and the door was locked. We saw the worker closing up the shop and ignored us :( no fro yo for us
Service: 1
I didn't get anything. Their website said the had dairy free products. When I went they didn't have any so I left disappointed.
We came here today on a fieldtrip from Kino School. We had a wonderful time. These are the comments from all of the students, who insisted on writing a 5 star review:
"Thanks for the strawberry boba! 5 stars" -Jocelynn, 6
"I really liked the mango popping boba." -Archer, 7
"Thanks for the free color-changing cups." -Evans, 9
"There was only one person working at the time but he was the nicest server that I have ever met" -Rex, 13
"It was really fast and I was really impressed with the person working there because he was really nice." -Joan, 14
"We got cups! It was really great service and there were 11 of us and there wasn't a long wait." -Parker, 15
"I got a lot of ice cream for not a lot of money and the person working in the shop was very nice." -Reese, 15
"The service was incredibly phenomenal and I will never forget the experience I had at this fine establishment. You should go there and give them money." -Joseph, 16
"The servings were huge especially for the price! And also the drinks are really tasty"- Brian, 16
"I'll buy the establishment." -Ridley, 18
It was a very positive experience and super kid friendly :)
Thank you for being so patient with us.
-Caroline Champagne, Kino School
Atmosphere: 5
Food: 5
Service: 5
Was a cute place, nice customer service. I got the strawberry boba with mango popping boba and was very delicious ? I’m picky with my boba and would definitely go back!
Atmosphere: 5
Food: 5
Service: 5
The mango boba was crazy good ? lots of vegan options ?
Atmosphere: 5
Food: 5
Service: 5
Great ice cream,Great staff! Love the Boba here would definitely recommend ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Cookies, Strawberry Cheesecake, Churros & Ice Cream
The coffee boba was delicious and the service outstanding! Check them out, you won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
My family over the last few years have enjoyed the ambiance, variety of interesting flavors, the customer service and that it is locally owned.
Doesn’t get any better than that??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My son wanted ice cream after a doctors appt and we found this spot that also has froyo and boba. I was pleased to find they had Thrifty ice cream! Chocolate malted krunch, a throwback to high school back in SoCal for me. The young man at the counter was great. He even offered my son some extra toppings for his froyo. I was shocked my son didn’t want them. We will go back next time we’re over on that side of town.
Atmosphere: 3
Food: 5
Service: 5
Horrible service under pressure.
Atmosphere: 1
Food: 1
Service: 1
So we go in today to get a banana split and a sundae, there was no flavors that my boyfriend asked for at all there was no waffle cones no waffle bowls no thrifty's ice cream in the freezer the girl was really sweet but there's literally nothing there that we wanted to have we asked the lady that was working there if they were going out of business because that's how it appeared. She then gave excuses for the owner why they were out of everything, it's not exactly a bad experience because the ice cream is always good but being they were out of product it made it an unpleasant experience and we will not return again.
Atmosphere: 4
Food: 1
Service: 4
My son wanted ice cream after a doctors appt and we found this spot that also has froyo and boba. I was pleased to find they had Thrifty ice cream! Chocolate malted krunch, a throwback to high school back in SoCal for me. The young man at the counter was great. He even offered my son some extra toppings for his froyo. I was shocked my son didn’t want them. We will go back next time we’re over on that side of town.
Atmosphere: 3
Food: 5
Service: 5
Alfonso kindly greeted and welcomed my Mom, Daughter and myself into the store the moment we walked in. It was immediately clear that he takes pride in the store and genuinely wants to provide each and every customer an amazing experience. Lastly, the ice cream was amazing! I can't wait until we're in town and again and will absolutely be coming back to Frozen Delight!
Atmosphere: 5
Food: 5
Service: 5
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