Excellent Service. People take care in your order. Food always fresh. Also they keep the place very clean.
Arianna Simpson
the workers always look fed up😠lol
Horacio Enriquez
Came at 1am, parked me like usual. Had multiple cars parked, waited 15 mins and came inside due to them getting 4 cars through the drive thru. Waited 25 more mins, tried to get a refund but was told they could only do refunds during the day and also had lost my receipt so never received it. On top of that food was cold. Bad customer service, bad quality food and workers that drag their feet with no purpose.
Worst service ever! Lazy staff is always running outside for God know what reasons. I will never go back never!
Atmosphere: 1
Food: 1
Service: 1
My Name
I want to give all 5 stars, mostly because of the young man at the drive thru window Friday evening 12/27. I asked his name and he said it's Little Johnny. He was so polite. He would say yes ma'am, and had such a great smile, and actually made my tough day feel a bit better. I know working fast food, or any restaurant, is not an easy job, and I really appreciated his great attitude. Thank you, little Johnny, for keeping a great attitude. :) And by the way, the kids meal I had picked up was done well (from whomever had cooked it), and the atmosphere in a drive thru... His attitude was what made it such a good atmosphere. If they're all that kind there, I'll keep going :)
Atmosphere: 5
Food: 5
Service: 5
Mike Morales
Pulled up to drive thru, male clerk (with short dreadlocks),mumbled something into speaker, I started my order and clerk very rudely bit my head off because he wasn't ready to take my order! Waited nearly 15 minutes in drive thru even though only one car in front of me. While receiving food, same male clerk gave me dirty looks for no reason. Wasn't given receipt in bag and burger was smashed nearly flat. Avoid this place like the plague. It's obvious the owners and staff don't give a s*** about their customers and it shows. Would give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Eddy Mena
Not horrible. Not amazing.
Atmosphere: 3
Food: 3
Service: 3
EmDotTwo
We ordered 2 meals for 2 people and got 3 food items, not just that, but it took them 30 minutes to not make all of our food and forget that they had us parked out front. I do not know the inner workings of what happens at this establishment, but I can say having worked as a manager in the fast food industry, that this type of service is unacceptable. The food we received was dry and almost inedible, the staff this night are cheating drive through times and giving lackluster service for what should be a fast and accurate transaction.
Atmosphere: 1
Food: 2
Service: 1
M S.
I’m not sure if something is going on with this store or not but we had a small two person order take over ten minutes. I can’t say this is the first time we have had to wait, but this is definitely the longest I’ve waited for two meals from a fast food restaurant. Literally after ten minutes had to walk inside to get my food(I wasn’t rude to them either just wondering what happened) I don’t normally write negative reviews but as I usually assume it’s a fluke but now this has happened multiple times I’m assuming they are either under staffed or bad management. Either way, it’s not improving there. The two stars for the service are only because the kid helping me was actually polite.
First time trying them. I've heard about this restaurant years ago. I've been wanting to check them out for years. We don't have any here in Wichita ks. We were in Tucson Arizona and seen them. Got a few meals for our grandkids and us. Really good food and the person at the register was really helpful. When we go back to Tucson we'll be back. I really recommend them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, 2 Tacos, Cheeseburger, Tiny Tacos
Good place for late night food sometimes takes a bit, but it's always fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Taco
Obed Rodriguez
The drive thur person was very condescending and rude I understand that your busy but their is no need to be rude and rush people when we’re trying to ask to remove vegetables off one sandwich and she was talking to other customers and co workers while we tried to voice our opinion I let her know she was being rude she then told us that they didn’t want to service us.
Atmosphere: 1
Food: 4
Service: 1
Robs Spaeth
Just close it!? Unreal how long you have to sit in your car out front of the restaurant to get you food! Supposed to be a drive thru!! Just put a los betos here! No Jack has service like this!
Excellent Service. People take care in your order. Food always fresh. Also they keep the place very clean.
the workers always look fed up😠lol
Came at 1am, parked me like usual. Had multiple cars parked, waited 15 mins and came inside due to them getting 4 cars through the drive thru. Waited 25 more mins, tried to get a refund but was told they could only do refunds during the day and also had lost my receipt so never received it. On top of that food was cold. Bad customer service, bad quality food and workers that drag their feet with no purpose.
Atmosphere: 1
Food: 1
Service: 1
Great teriyaki bowl. Yummy egg rolls... 🙂
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Egg Rolls, 2 Tacos, Jumbo Jack, Breakfast Jack, Taco
Worst service ever! Lazy staff is always running outside for God know what reasons. I will never go back never!
Atmosphere: 1
Food: 1
Service: 1
I want to give all 5 stars, mostly because of the young man at the drive thru window Friday evening 12/27. I asked his name and he said it's Little Johnny. He was so polite. He would say yes ma'am, and had such a great smile, and actually made my tough day feel a bit better. I know working fast food, or any restaurant, is not an easy job, and I really appreciated his great attitude. Thank you, little Johnny, for keeping a great attitude. :) And by the way, the kids meal I had picked up was done well (from whomever had cooked it), and the atmosphere in a drive thru... His attitude was what made it such a good atmosphere. If they're all that kind there, I'll keep going :)
Atmosphere: 5
Food: 5
Service: 5
Pulled up to drive thru, male clerk (with short dreadlocks),mumbled something into speaker, I started my order and clerk very rudely bit my head off because he wasn't ready to take my order! Waited nearly 15 minutes in drive thru even though only one car in front of me. While receiving food, same male clerk gave me dirty looks for no reason. Wasn't given receipt in bag and burger was smashed nearly flat. Avoid this place like the plague. It's obvious the owners and staff don't give a s*** about their customers and it shows. Would give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Not horrible. Not amazing.
Atmosphere: 3
Food: 3
Service: 3
We ordered 2 meals for 2 people and got 3 food items, not just that, but it took them 30 minutes to not make all of our food and forget that they had us parked out front. I do not know the inner workings of what happens at this establishment, but I can say having worked as a manager in the fast food industry, that this type of service is unacceptable. The food we received was dry and almost inedible, the staff this night are cheating drive through times and giving lackluster service for what should be a fast and accurate transaction.
Atmosphere: 1
Food: 2
Service: 1
I’m not sure if something is going on with this store or not but we had a small two person order take over ten minutes. I can’t say this is the first time we have had to wait, but this is definitely the longest I’ve waited for two meals from a fast food restaurant. Literally after ten minutes had to walk inside to get my food(I wasn’t rude to them either just wondering what happened) I don’t normally write negative reviews but as I usually assume it’s a fluke but now this has happened multiple times I’m assuming they are either under staffed or bad management. Either way, it’s not improving there. The two stars for the service are only because the kid helping me was actually polite.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
First time trying them. I've heard about this restaurant years ago. I've been wanting to check them out for years. We don't have any here in Wichita ks. We were in Tucson Arizona and seen them. Got a few meals for our grandkids and us. Really good food and the person at the register was really helpful. When we go back to Tucson we'll be back. I really recommend them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, 2 Tacos, Cheeseburger, Tiny Tacos
The Foods fresh.
Vegetarian options: I'm not vegan
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Tacos, Breakfast Sandwich, Breakfast Jack, Taco, Tiny Tacos, Loaded Tiny Tacos
Good place for late night food sometimes takes a bit, but it's always fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Taco
The drive thur person was very condescending and rude I understand that your busy but their is no need to be rude and rush people when we’re trying to ask to remove vegetables off one sandwich and she was talking to other customers and co workers while we tried to voice our opinion I let her know she was being rude she then told us that they didn’t want to service us.
Atmosphere: 1
Food: 4
Service: 1
Just close it!? Unreal how long you have to sit in your car out front of the restaurant to get you food! Supposed to be a drive thru!! Just put a los betos here! No Jack has service like this!
Atmosphere: 1
Food: 2
Service: 1
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