I had an hour to wait on the bus so I went into the jack in the box to get me a quick bite. There was no one at the cashier's and the couple at the kiosk took over 45 minutes to order that I ran out of time to order had to leave without any food.
Korey Free
Anu Jack in the Box I go to the app never works! Grrrr
Brandi Nuss
Just went through drive through my order is wrong and they won't answer the phone did not give me a receipt and I can't go back. Thanks
Horatio Bastian Rojas
I got have halfsies there and the curly fries were rock hard and they denied having sauces but I can just tell they just wanted me to hurry up
O Z
Don't accept the hot meal program as listed , Lady was rude in her response to the question.
Atmosphere: 2
Service: 1
Matt Wedge
Just got leaving this location the person at the window told me they did not have military discount. I have been a jack in the box so many times after serving 8 yrs military. And serving in Iraq 2009 - 2010 . The cool thing about Jack-in-the-Box it’s one of the only fast food places that do honor or military but this location does not respect anybody that has served the person at the window went on to tell me that they have a new system that they don’t have Military discount Then came back stating she was the manager and found the button for the military discount unbelievable that she treats our service members with such disrespect
Service: 1
Orlando Sanchez
This place us smackin
john stoneman
Service was absolutely crap, took forever and they couldn't remember my order.
Atmosphere: 1
Food: 4
Service: 1
Justn “BedBN'Bongs” Peasley
Garbage employees. Edit: terrible customer service after this review as well - couldn't enjoy my food and took up an hour of my time. Should refund my whole damn order honestly. Don't eat at these roach motels.
FUCKTHEWORLD FUCKFAKES (SEXYKITTN93)
The bathroom does not work and it’s been like that for over two months. They should be shut down until that is fixed. Nobody can use the bathroom.
I just got a kids meal coo perfect, Fry's were hot perfect till last one 👍 thx night shift,,1:35am,
Atmosphere: 5
Food: 5
Service: 5
Higher Vibrations
I ordered ten of the two tacos via the website a little after 6pm on Saturday Dec. 7th for pickup. My friend walked up to the restaurant to pick up the order and arrived around 6:30 PM. Upon returning to my home she exclaimed to me while very upset that they were refusing to give her extra taco sauce that I asked her to request. While I ordered the tacos through the website with extra lettuce, sauce & extra cheese that I paid for, I still like extra sauce because I like a lot of sauce and even when ordering them with extra sauce they still seem to only put the normal amount. Which is why I request more. We’re paying customers first of all. This is HIGHLY unacceptable and beyond poor customer service but it didn’t end there… as we began to open our tacos to eat I immediately noticed there was another issue. My tacos had no extra lettuce, sauce or the extra cheese I paid for. They barely even put any lettuce on them at all. I immediately called the store to tell them about the issue requesting to speak with the manager on duty & I was met with a very rude response and attitude after I explained the problem. The so called manager “Cassandra” literally told me I could just come up there and get the extra lettuce and cheese to put on my “Already made” tacos myself!! Are you serious?!! I told her that is extremely unacceptable as I’d like my order remade and made correctly as ordered. She replies to me “the tacos were already made but we’ll remake them & you can come get them, give us like 10 minutes” then rudely just hangs up the phone. No apology or anything!! That manager needs to be demoted and replaced immediately. This is so unacceptable and the worst customer service I’ve ever received at this location. I don’t usually have any issues with my food or orders here so this was a first. While this is a horrible location as it is with the homeless druggies that hang around… the food and service is usually ok but this night was sad & very disappointing.
Atmosphere: 1
Food: 3
Service: 1
philthis1
Great place great food Great for your wallet
Atmosphere: 5
Food: 5
Service: 5
Dena Ruggiero
Great food is open late, and great service
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Burger, Jumbo Jack
Sammy Gonzalez
Horrible experience! They bagged my food. Then they took it, and put it in the drive through orders. Made me wait 30 minutes then gave me cold food. Never again.
I had an hour to wait on the bus so I went into the jack in the box to get me a quick bite. There was no one at the cashier's and the couple at the kiosk took over 45 minutes to order that I ran out of time to order had to leave without any food.
Anu Jack in the Box I go to the app never works! Grrrr
Just went through drive through my order is wrong and they won't answer the phone did not give me a receipt and I can't go back. Thanks
I got have halfsies there and the curly fries were rock hard and they denied having sauces but I can just tell they just wanted me to hurry up
Don't accept the hot meal program as listed , Lady was rude in her response to the question.
Atmosphere: 2
Service: 1
Just got leaving this location the person at the window told me they did not have military discount. I have been a jack in the box so many times after serving 8 yrs military. And serving in Iraq 2009 - 2010 . The cool thing about Jack-in-the-Box it’s one of the only fast food places that do honor or military but this location does not respect anybody that has served the person at the window went on to tell me that they have a new system that they don’t have Military discount Then came back stating she was the manager and found the button for the military discount unbelievable that she treats our service members with such disrespect
Service: 1
This place us smackin
Service was absolutely crap, took forever and they couldn't remember my order.
Atmosphere: 1
Food: 4
Service: 1
Garbage employees. Edit: terrible customer service after this review as well - couldn't enjoy my food and took up an hour of my time. Should refund my whole damn order honestly. Don't eat at these roach motels.
The bathroom does not work and it’s been like that for over two months. They should be shut down until that is fixed. Nobody can use the bathroom.
Restaurantji Recommends
I just got a kids meal coo perfect, Fry's were hot perfect till last one 👍 thx night shift,,1:35am,
Atmosphere: 5
Food: 5
Service: 5
I ordered ten of the two tacos via the website a little after 6pm on Saturday Dec. 7th for pickup. My friend walked up to the restaurant to pick up the order and arrived around 6:30 PM. Upon returning to my home she exclaimed to me while very upset that they were refusing to give her extra taco sauce that I asked her to request. While I ordered the tacos through the website with extra lettuce, sauce & extra cheese that I paid for, I still like extra sauce because I like a lot of sauce and even when ordering them with extra sauce they still seem to only put the normal amount. Which is why I request more. We’re paying customers first of all. This is HIGHLY unacceptable and beyond poor customer service but it didn’t end there… as we began to open our tacos to eat I immediately noticed there was another issue. My tacos had no extra lettuce, sauce or the extra cheese I paid for. They barely even put any lettuce on them at all. I immediately called the store to tell them about the issue requesting to speak with the manager on duty & I was met with a very rude response and attitude after I explained the problem. The so called manager “Cassandra” literally told me I could just come up there and get the extra lettuce and cheese to put on my “Already made” tacos myself!! Are you serious?!! I told her that is extremely unacceptable as I’d like my order remade and made correctly as ordered. She replies to me “the tacos were already made but we’ll remake them & you can come get them, give us like 10 minutes” then rudely just hangs up the phone. No apology or anything!! That manager needs to be demoted and replaced immediately. This is so unacceptable and the worst customer service I’ve ever received at this location. I don’t usually have any issues with my food or orders here so this was a first. While this is a horrible location as it is with the homeless druggies that hang around… the food and service is usually ok but this night was sad & very disappointing.
Atmosphere: 1
Food: 3
Service: 1
Great place great food
Great for your wallet
Atmosphere: 5
Food: 5
Service: 5
Great food is open late, and great service
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Burger, Jumbo Jack
Horrible experience! They bagged my food. Then they took it, and put it in the drive through orders. Made me wait 30 minutes then gave me cold food. Never again.
Atmosphere: 1
Food: 3
Service: 1
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