This was a business purchase. When the order was called in, it was stated that a tip would be included. When food was delivered, tip was forgotten about and the amount of the food +$300 (with the delivery fee) was signed for. The amount actually charged included a 20% tip. I don't think that a verbal notification of a tip is an excuse to charge what they wanted for tip. They added 20% tip for a delivery.
Atmosphere: 1
Food: 4
Service: 1
Alicia Saenz
Took over 30 minutes multiple times for 1 sandwiches to be made/ delivered.
Stephanie Nation
That location used to be great but the last few years when I’ve ordered they have been horrible. Either not being on time, taking forever to be delivered or the sandwich is incorrect. I just ordered and thought it was on time it was not what I ordered. I’ve now decided to stop ordering from this location
Daniel Calderas
My go-to for lunch at least once a week. Staff is mostly always nice, there is a cook there that is great to everyone every single time I go in. Only one or twice have I encountered a very serious/rude employee which I understand when it's busy, but still no need. Food is always on point and they are fast. Good place overall
Victor B
It’s a solid basic sun. Lots of options. (17 choices of originals and favorites). I did the spicy east coast Italian and it had a good amount of meat. A regular size was a great lunch. A giant would clearly be for two normal people! VictorB
robert scheele
If I could give less I would. The delivery system is a joke took an hour and a half for two sandwiches, and less than half a block. Instead of warning, the customer that they only have one delivery driver an hour and a half later, they would not answer the phone.
Calderas
My go-to for lunch at least once a week. Staff is mostly always nice, there is a cook there that is great to everyone every single time I go in. Only one or twice have I encountered a very serious/rude employee which I understand when it's busy, but still no need. Food is always on point and they are fast. Good place overall
Patches Houlihan
I know several people who got food poisoning here but I never had any problem, until I pointed out a cleanliness issue to the management and they ignored me and I never got a response, now I know why all my friends got food poisoning here.
Maurine Miguel
Love their turkey avocado yum
Krista Stevens
Super friendly staff, worked fast and made delicious sandwiches. Great experience here!
They are very kind, helpful and do their job. They deserve a raise, very professional
Matthew Schultz
Fast food, as is their slogan. Reasonably priced for the quality. Open late, when all the other restaurants were closed at 8:00pm.
Kovia Phan
Came in around 9:05pm when all the other locations were closed. They had completely run out of french bread and could only offer sliced whole wheat. Disappointing but we were in a rush. We wanted to split a Giant JJ Gargantuan so the employee was kind enough to make us two sandwiches and charge us only for one. We bought two drinks and a pickle spear, but I didnt receive the pickle. And that is one of my biggest peeves, paying for something and not receiving it. Never coming back to this location. Also, distinct lack of condiments on our sandwiches. Little to no mayo or vinaigrette.
The UPS Store Downtown Tucson
I accidently placed my order for pickup! After a while I wondered where my order was. When I called to ask where my order was, the manager sent me over a new sandwich right away at no extra cost! Thank you so much! :)
This was a business purchase. When the order was called in, it was stated that a tip would be included. When food was delivered, tip was forgotten about and the amount of the food +$300 (with the delivery fee) was signed for. The amount actually charged included a 20% tip. I don't think that a verbal notification of a tip is an excuse to charge what they wanted for tip. They added 20% tip for a delivery.
Atmosphere: 1
Food: 4
Service: 1
Took over 30 minutes multiple times for 1 sandwiches to be made/ delivered.
That location used to be great but the last few years when I’ve ordered they have been horrible. Either not being on time, taking forever to be delivered or the sandwich is incorrect. I just ordered and thought it was on time it was not what I ordered. I’ve now decided to stop ordering from this location
My go-to for lunch at least once a week. Staff is mostly always nice, there is a cook there that is great to everyone every single time I go in. Only one or twice have I encountered a very serious/rude employee which I understand when it's busy, but still no need. Food is always on point and they are fast. Good place overall
It’s a solid basic sun. Lots of options. (17 choices of originals and favorites). I did the spicy east coast Italian and it had a good amount of meat. A regular size was a great lunch. A giant would clearly be for two normal people! VictorB
If I could give less I would. The delivery system is a joke took an hour and a half for two sandwiches, and less than half a block. Instead of warning, the customer that they only have one delivery driver an hour and a half later, they would not answer the phone.
My go-to for lunch at least once a week. Staff is mostly always nice, there is a cook there that is great to everyone every single time I go in. Only one or twice have I encountered a very serious/rude employee which I understand when it's busy, but still no need. Food is always on point and they are fast. Good place overall
I know several people who got food poisoning here but I never had any problem, until I pointed out a cleanliness issue to the management and they ignored me and I never got a response, now I know why all my friends got food poisoning here.
Love their turkey avocado yum
Super friendly staff, worked fast and made delicious sandwiches. Great experience here!
Restaurantji Recommends
They are very kind, helpful and do their job. They deserve a raise, very professional
Fast food, as is their slogan. Reasonably priced for the quality. Open late, when all the other restaurants were closed at 8:00pm.
Came in around 9:05pm when all the other locations were closed. They had completely run out of french bread and could only offer sliced whole wheat. Disappointing but we were in a rush. We wanted to split a Giant JJ Gargantuan so the employee was kind enough to make us two sandwiches and charge us only for one. We bought two drinks and a pickle spear, but I didnt receive the pickle. And that is one of my biggest peeves, paying for something and not receiving it. Never coming back to this location. Also, distinct lack of condiments on our sandwiches. Little to no mayo or vinaigrette.
I accidently placed my order for pickup! After a while I wondered where my order was. When I called to ask where my order was, the manager sent me over a new sandwich right away at no extra cost! Thank you so much! :)
Standard JJ
Loading...