Jimmy John's
2575 N Campbell Ave, Tucson
(520) 881-1010
Recent Reviews
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Good person who knows how to make sure you have a great lunch the girl who was helping me ask me about everything on the menu yes and I eat there roast beef with cheese and a Coke zero sugar potato chips good with my sandwich it's was delicious a little bit to much 4 me well if you go to subway it's a little bit less very good food 🥑🥝 and no more sharing please
Ordered on the app & picked up in the drive-thru. This place is consistent.
Food: 5
Service: 5
Excellent service today from Andrew!
Service: 5
never got an order wrong so far
Atmosphere: 5
Food: 5
Service: 5
What i like about Jimmy Johns is how consistant the experience is across all stores.
I know what the sandwich is going to be, there is no gamble on quality.
Also, buying their day old bread and freezing them for later use at home, makes for a great sandwich, or garlic bread, or whatever you desire.
Where’s the meat? Turkey bacon club with no meat.
Wild that I have to pay $20 for A SINGLE COMBO that comes out WRONG and with STALE bread.
You guys are liars. I signed up for the rewards program they say after your first order you get a free sandwich. That's a lie. Haven't seen my free sandwich yet. I ordered gave my phone number didn't even see any points. What the hell i sign up for
Employees were nice but my order was super simple- blt no mayo. I should have checked at the restaurant, but when I got home and opened my sandwich, both sides of the bread are dripping with mayo. No dinner for me ig.
Atmosphere: 4
Food: 1
Service: 4
I ordered threw Uber. Typically when the product isn't available, workers will instruct the Uber driver to contact their customer and confirm a replacement item.
Upon notice of my order getting picked up I received a message saying my item was replaced. Call the store and spoke to Anthony who claims to be the manager and asked why he hadn't instructed the driver to call me. He claims he was told to just give him the closest thing and it'll be fine. However right off the bat I can tell this "manager" had a shit attitude he then proceeded to tell me I'm "attacking" the wrong party by asking a simple question I told him ok thank you for. Letting me know. Upon arrival of my delivery driver I confronted him about the situation because, in all honesty, both parties should know that the customer gets contacted, you don't just decide amongst yourself what you think the customer might want instead. When I spoke to the delivery driver and told him what the manager had claimed my driver was extremely apologetic said who he dealt with was being a jerk about the entire situation basically told the driver we don't have this so this is what we're giving you instead. The driver had said well let me contact them and was given the response of no need this is the only thing will be able to replace it with while other co-workers started to record the situation. It then escalated further when he driver ask for a straw to make sure I had a straw and who he was dealing with snapped at him and said the straws in the bag and at that point the driver had left and messaged me. I almost didn't believe him until I called the manager again and was met with an unprefessional, smug " hello again Ashlee" I was taken back but said, hi I'm sorry is there a manager I can speak with and was told yep I'm the manager my names Anthony. I told him what my driver said and was again met with an unapologetic "well you can believe him if you want, I've got employees here that will back me up, there's nothing we can do about it now" I asked for corporates number he said we don't have that you can find it online... His tone and comments force me to agree with the driver's claims of how rude and unprofessional the whole situation was from this "manager". what bothers me the most is it's all over a drink honestly. So worried about being "freaky fast" you couldn't have just handed the guy an empty cup and contact your customer to find out what they would like. There's still some blame on the delivery driver as well, if I had been responsible for delivering somebody's food I would have accepted what I was given, contacted my customer, and then come back with a "hey, they would actually like this" before any conversation had a chance to escalate... But at the end of the day at least my delivery driver was apologetic even offered to go back for me but I wasn't going to subject him to that toxic environment. Needless to say more training needs to be done for these types of situations.
Service: 1
Restaurantji Recommends
Sandwich and tip....$12.40. It was bread with 2 thin slices of meat and cheese ....a little mayo and 2 pickles....size of a Quarter.....asked if that's what I get for 12 and a half bucks and was told yes and told to leave the premises. ONE TIME. THAT'S IT.
Staff has a great attitude, and it makes it a great moment on my way home after a long day. I’m not kidding…,
Food: 5
Service: 5
Best jimmy johns location. Fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hoagie
Ordered a sandwich with bread left in. It was not left in. I called and asked for a remake and was told by Raquelly, the manager, the bread was left in and they cannot do anything. I see a big hole in the sandwich. Bread was not left in.
I'm mainly upset because I have spent a considerable amount of money over the years at this specific location and other JJs around town. I also tip the drivers well beyond 20%. The whole thing has left a bad taste in my mouth as I am highly disappointed.
To be spoken to so condescendingly was not right and they could have easily diffused the situation and prevented a negative review. Highly disappointed in the customer service as JJ's used to care about it the most when I worked there.
And they were out of lemonade.
Atmosphere: 1
Food: 2
Service: 1
I ordered a couple sandwiches to pick up. They gave me a couple wraps. Ingredients were good, but it was pretty expensive for a cold tortilla.
Food: 3
Service: 1
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