Monica was so personable and helpful! We love Jimmy John’s.
Traci Roman
The restaurant was clean, the cashier was nice until I accidentally tried to ask for sprouts on my sandwich (i haven’t been to JJ in a long time). she then seemed annoyed with me, i asked for a water cup while i wait, again seemed annoyed with me. as i was leaving i tried to say thank you & bye. completely ignored by the staff member at the end of the line, but the staff member who was moving bread said bye and was nice… idk just felt off and i don’t think i’d be comfortable going back.
E
Came in with a friend today. We paid over $20 just to be insulted as customers. I ordered a #2 he had a #6. We got home & discovered there was virtually no food on mine (only 3 #2 slices of roast beef, 3 tomato slices, a fist full of lettuce, and no provolone or onion as requested and paid for), and as for my friend he had the displeasure of finding a strand of black hair in his sub, belonging to the only person on shift @5pm. The only place anyone should be finding hair is on their own head and when their respective head is between 2 legs!
James
That Jimmy is freaky fast!
Trisha Wade
Slow. Unfriendly. Overpriced. I've never been to a slow Jimmy John's before. I didn't think they existed. I finally went into the store since the tracking hadn't updated 15 mins later. There was 1 person sitting down eating already and I ordered one sandwich. The girls working were unfriendly and apparently lazy. Cortaro location charges 4 dollars less for the exact same sandwich, 40c less for chips. They're really slow when you order delivery too. Doesn't matter how well you tip. I'm done with this location.
Mary Wallace
I placed an order at 3 05. At 3 35 I called the store because the order status said received only - that no one had even made it. The girl who answered the phone just told me the sandwich was made but they did not have a delivery driver and so far no third party had picked it. I can't believe the store did not call me when it received my order and told me that they didn't have a driver on site and did I want to wait. I would have then asked how they were storing that sandwich, whether it was even in the fridge or sitting on the counter and if they had an estimated arrival time. Instead the girl hung up on me mid sentence when I asked if my order was being refunded and I had to call back. This is the second time in a row I gave had issues with that store. Last time I waited over a hour for the delivery and they never bothered to update the order status on the app. I was just about to give up and cancel when the dude showed up. Yeah the order status still said received. I am so done with this store forever. Their ad promises fast delivery. It's just about nonexistent from this store.
Robin Garza Robin Haney Garza
Amazing staff
Autumn Elaine
AMAZING STAFF. Sandra and Gary are top tier in the most observant and genuine way. I've never felt so welcomed in a chain. Today they were very busy, but Sandra immediately noticed us trying to find a freshly cleaned surface & came over immediately to clean the one we selected *before* we set a ton of items on the table.
We were quiet, but they both notice everything and immediately provide a solution. I suggested to my boyfriend that we move to a table not directly under the fan, but before my boyfriend could even respond- Gary gently offered to turn the fan off. He was multitasking, noticing my discomfort while helping another customer, and immediately offered to simply turn the fan off for us.
Neither were in our face or off-putting when offering solutions, yet they absolutely made sure that we were comfortable, despite how very busy they were. I am legitimately impressed. Feels like my small home town, but better because it all felt so genuine and natural. No tension between them, and they seemed like they were on the same page in a very non chaotic way. It's genuinely just.. very nice. Thank You!
Atmosphere: 5
Food: 5
Service: 5
De'Seanita Taylor
Didn't really get good customer service.
Atmosphere: 4
Food: 4
Service: 3
Anthony
I was the first customer of the day! They gave me my food for free! Just kidding... 😗🤗
Vegetarian options: Yeah they have some.
Parking: Short term parking only
Kid-friendliness: I guess. Don't bring your kids out in public is a good rule to follow in general, though.
These sandwiches are made to perfection! I've never had a bad experience with Jimmy John's.
Atmosphere: 5
Food: 5
Service: 5
Emery b
excellent experience.
Atmosphere: 4
Food: 5
Service: 5
Linda Dwaileebe
These people were VERY rude and laughing at my brother whos older, a veteran and looks homeless but isnt.The food was thrown together, Will not go back again.
Atmosphere: 1
Food: 1
Service: 1
Scott Brown
I don’t pay a tip before I receive a service, so this didn’t go well.
Atmosphere: 3
Food: 3
Service: 2
matthew Timman
Don't order here if you want it to be fast. My last order took exactly an hour, the one before that took 45 minutes. I should have learned the first time, but I didn't.
Monica was so personable and helpful! We love Jimmy John’s.
The restaurant was clean, the cashier was nice until I accidentally tried to ask for sprouts on my sandwich (i haven’t been to JJ in a long time). she then seemed annoyed with me, i asked for a water cup while i wait, again seemed annoyed with me. as i was leaving i tried to say thank you & bye. completely ignored by the staff member at the end of the line, but the staff member who was moving bread said bye and was nice… idk just felt off and i don’t think i’d be comfortable going back.
Came in with a friend today. We paid over $20 just to be insulted as customers.
I ordered a #2 he had a #6. We got home & discovered there was virtually no food on mine (only 3 #2 slices of roast beef, 3 tomato slices, a fist full of lettuce, and no provolone or onion as requested and paid for), and as for my friend he had the displeasure of finding a strand of black hair in his sub, belonging to the only person on shift @5pm. The only place anyone should be finding hair is on their own head and when their respective head is between 2 legs!
That Jimmy is freaky fast!
Slow. Unfriendly. Overpriced. I've never been to a slow Jimmy John's before. I didn't think they existed. I finally went into the store since the tracking hadn't updated 15 mins later. There was 1 person sitting down eating already and I ordered one sandwich. The girls working were unfriendly and apparently lazy. Cortaro location charges 4 dollars less for the exact same sandwich, 40c less for chips. They're really slow when you order delivery too. Doesn't matter how well you tip. I'm done with this location.
I placed an order at 3 05. At 3 35 I called the store because the order status said received only - that no one had even made it. The girl who answered the phone just told me the sandwich was made but they did not have a delivery driver and so far no third party had picked it. I can't believe the store did not call me when it received my order and told me that they didn't have a driver on site and did I want to wait. I would have then asked how they were storing that sandwich, whether it was even in the fridge or sitting on the counter and if they had an estimated arrival time. Instead the girl hung up on me mid sentence when I asked if my order was being refunded and I had to call back. This is the second time in a row I gave had issues with that store. Last time I waited over a hour for the delivery and they never bothered to update the order status on the app. I was just about to give up and cancel when the dude showed up. Yeah the order status still said received. I am so done with this store forever. Their ad promises fast delivery. It's just about nonexistent from this store.
Amazing staff
AMAZING STAFF. Sandra and Gary are top tier in the most observant and genuine way. I've never felt so welcomed in a chain. Today they were very busy, but Sandra immediately noticed us trying to find a freshly cleaned surface & came over immediately to clean the one we selected *before* we set a ton of items on the table.
We were quiet, but they both notice everything and immediately provide a solution. I suggested to my boyfriend that we move to a table not directly under the fan, but before my boyfriend could even respond- Gary gently offered to turn the fan off. He was multitasking, noticing my discomfort while helping another customer, and immediately offered to simply turn the fan off for us.
Neither were in our face or off-putting when offering solutions, yet they absolutely made sure that we were comfortable, despite how very busy they were. I am legitimately impressed. Feels like my small home town, but better because it all felt so genuine and natural. No tension between them, and they seemed like they were on the same page in a very non chaotic way. It's genuinely just.. very nice. Thank You!
Atmosphere: 5
Food: 5
Service: 5
Didn't really get good customer service.
Atmosphere: 4
Food: 4
Service: 3
I was the first customer of the day! They gave me my food for free! Just kidding... 😗🤗
Vegetarian options: Yeah they have some.
Parking: Short term parking only
Kid-friendliness: I guess. Don't bring your kids out in public is a good rule to follow in general, though.
Wheelchair accessibility: Not really, no.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
These sandwiches are made to perfection! I've never had a bad experience with Jimmy John's.
Atmosphere: 5
Food: 5
Service: 5
excellent experience.
Atmosphere: 4
Food: 5
Service: 5
These people were VERY rude and laughing at my brother whos older, a veteran and looks homeless but isnt.The food was thrown together, Will not go back again.
Atmosphere: 1
Food: 1
Service: 1
I don’t pay a tip before I receive a service, so this didn’t go well.
Atmosphere: 3
Food: 3
Service: 2
Don't order here if you want it to be fast. My last order took exactly an hour, the one before that took 45 minutes. I should have learned the first time, but I didn't.
Atmosphere: 1
Food: 1
Service: 1
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