Got a roast beef 8 inch combo ....asked for no mayo was lathered in it ????? will never go back
Atmosphere: 5
Food: 1
Service: 1
Blackhawk 1337
Every-time I order it online I add bacon to a sub and it’s never on the sandwich. They charge $2.29 for it and it’s added up as I order fairly regularly. Insanity? Wishful thinking? I’ll just skip on it next time. It kind of feels like I’m getting ripped off. However they are always spot on with the other add in or freebies maybe it’s a glitch in the system or something. No complaints about the quality or service of this location always awesome when I go in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Michael McGill
We drove through and ordered delicious sandwiches. Hoping to return again soon.
John Campbell
Every-time I order it online I add bacon to a sub and it’s never on the sandwich. They charge $2.29 for it and it’s added up as I order fairly regularly. Insanity? Wishful thinking? I’ll just skip on it next time. It kind of feels like I’m getting ripped off. However they are always spot on with the other add in or freebies maybe it’s a glitch in the system or something. No complaints about the quality or service of this location always awesome when I go in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Elizabeth Lane
I've only receive deliveries and today I ordered early at 11 am for a 12:30 delivery. My delivery arrived at 12:50 and the ice was almost gone so my drink was watered down. If you order delivery allow 15 to 30 minutes more time. Delivery guy takes 3 or more out a time so if you want ice left ask to to be first delivered! They do go out of their way to make it right so give them a chance, but they don't always think things through.
Food: 5
Service: 4
Recommended dishes: Chips, Sandwich
Sabrina Santa Cruz
All the tables were dirty they were out of napkins and there were two workers but one young girl just stayed hiding in the back
Atmosphere: 2
Food: 2
Service: 2
Jose Rivera
Mr. Jayden (Maneger) is disrespectful and does not know how to treat customers. I had a mistake in my food order and I asked him to please deliver because it did not appear as delivery and I told him I was sorry, it was a mistake and he didn't like that I asked him for the takeout order. Mr. Jayden (Maneger) asked me if I needed anything else and he told me in a not very pleasant way and I answered no and in a very rude and unprofessional manner he hung up the phone on me without saying anything, not even good night. Horrible treatment of the Client.
Best Jimmy Johns in town. Professional sandwiches and great atmosphere. Helpful employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beach Club, Turkey Tom
Bailey Thielke
If I could leave a 0* review I would. I have attempted to order from this location at least 6-7x in the past 2-3 months. Every time I have been met with excuses after excuses. Today I was finally able to get an order in, after over 45 minutes my order was still showing it was being prepared, so I called, and was told they were down to 1 driver, which was causing the delays, and my order was on it's way. 2 minutes later my order was marked as complete and delivered. Another 30 minutes after that, I was called by the store, and told their driver was in an accident and would not be able to complete my delivery. While my sympathy goes out to their driver if they were in an accident, after several attempts at an easy dinner, and being fed excuses instead of sandwiches... it begs the question. Why is a company listed on doordash if they're not using doordash dashers? Why is there no other alternative than a refund? Why have I been waiting nearly 2 hours for a sandwich to be delivered literally right up the road? This is genuinely, and consistently been the worst customer service experience I have ever been provided. The likelihood I will ever attempt to order from this location again is slim to none. Can my credit be deferred to a different location for this evening's order? I don't know if it's an issue with this company at large, or this location specifically. But there are major issues going on here...
Atmosphere: 1
Food: 1
Service: 1
Gagan multani
Ordered from DoorDash. Their Cajun chicken sandwich. I have the same sandwich at which wich , firehouse and sub and never was I delivered a sandwich with parts of the chicken still frozen. I kid you not when I took that crunchy bite , frozen pieces of chicken wasn’t what I was expecting. Health hazard and needs to be reported to the authorities. Never eating at any jimmy John’s again.
Atmosphere: 1
Food: 1
Service: 1
Bailey Thielke (Vytal)
If I could leave a 0* review I would. I have attempted to order from this location at least 6-7x in the past 2-3 months. Every time I have been met with excuses after excuses. Today I was finally able to get an order in, after over 45 minutes my order was still showing it was being prepared, so I called, and was told they were down to 1 driver, which was causing the delays, and my order was on it's way. 2 minutes later my order was marked as complete and delivered. Another 30 minutes after that, I was called by the store, and told their driver was in an accident and would not be able to complete my delivery. While my sympathy goes out to their driver if they were in an accident, after several attempts at an easy dinner, and being fed excuses instead of sandwiches... it begs the question. Why is a company listed on doordash if they're not using doordash dashers? Why is there no other alternative than a refund? Why have I been waiting nearly 2 hours for a sandwich to be delivered literally right up the road? This is genuinely, and consistently been the worst customer service experience I have ever been provided. The likelihood I will ever attempt to order from this location again is slim to none. Can my credit be deferred to a different location for this evening's order? I don't know if it's an issue with this company at large, or this location specifically. But there are major issues going on here...
Atmosphere: 1
Food: 1
Service: 1
jesse blaauw
Great service and great sandwich. The staff was awesome here! I felt so welcome from the minute I came in the store. Thank you ?
Everything at 💯
Atmosphere: 5
Food: 5
Service: 5
The guys here are really great! Very friendly and helpful. I usually go once a week.
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: Always make my sandwich exactly the way i need it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Sandwich, Choc Chip Cookie
Got a roast beef 8 inch combo ....asked for no mayo was lathered in it ????? will never go back
Atmosphere: 5
Food: 1
Service: 1
Every-time I order it online I add bacon to a sub and it’s never on the sandwich. They charge $2.29 for it and it’s added up as I order fairly regularly. Insanity? Wishful thinking? I’ll just skip on it next time. It kind of feels like I’m getting ripped off. However they are always spot on with the other add in or freebies maybe it’s a glitch in the system or something. No complaints about the quality or service of this location always awesome when I go in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
We drove through and ordered delicious sandwiches. Hoping to return again soon.
Every-time I order it online I add bacon to a sub and it’s never on the sandwich. They charge $2.29 for it and it’s added up as I order fairly regularly. Insanity? Wishful thinking? I’ll just skip on it next time. It kind of feels like I’m getting ripped off. However they are always spot on with the other add in or freebies maybe it’s a glitch in the system or something. No complaints about the quality or service of this location always awesome when I go in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I've only receive deliveries and today I ordered early at 11 am for a 12:30 delivery. My delivery arrived at 12:50 and the ice was almost gone so my drink was watered down. If you order delivery allow 15 to 30 minutes more time. Delivery guy takes 3 or more out a time so if you want ice left ask to to be first delivered! They do go out of their way to make it right so give them a chance, but they don't always think things through.
Food: 5
Service: 4
Recommended dishes: Chips, Sandwich
All the tables were dirty they were out of napkins and there were two workers but one young girl just stayed hiding in the back
Atmosphere: 2
Food: 2
Service: 2
Mr. Jayden (Maneger) is disrespectful and does not know how to treat customers. I had a mistake in my food order and I asked him to please deliver because it did not appear as delivery and I told him I was sorry, it was a mistake and he didn't like that I asked him for the takeout order. Mr. Jayden (Maneger) asked me if I needed anything else and he told me in a not very pleasant way and I answered no and in a very rude and unprofessional manner he hung up the phone on me without saying anything, not even good night. Horrible treatment of the Client.
Restaurantji Recommends
Best Jimmy Johns in town. Professional sandwiches and great atmosphere. Helpful employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beach Club, Turkey Tom
If I could leave a 0* review I would. I have attempted to order from this location at least 6-7x in the past 2-3 months. Every time I have been met with excuses after excuses. Today I was finally able to get an order in, after over 45 minutes my order was still showing it was being prepared, so I called, and was told they were down to 1 driver, which was causing the delays, and my order was on it's way. 2 minutes later my order was marked as complete and delivered. Another 30 minutes after that, I was called by the store, and told their driver was in an accident and would not be able to complete my delivery. While my sympathy goes out to their driver if they were in an accident, after several attempts at an easy dinner, and being fed excuses instead of sandwiches... it begs the question. Why is a company listed on doordash if they're not using doordash dashers? Why is there no other alternative than a refund? Why have I been waiting nearly 2 hours for a sandwich to be delivered literally right up the road? This is genuinely, and consistently been the worst customer service experience I have ever been provided. The likelihood I will ever attempt to order from this location again is slim to none. Can my credit be deferred to a different location for this evening's order? I don't know if it's an issue with this company at large, or this location specifically. But there are major issues going on here...
Atmosphere: 1
Food: 1
Service: 1
Ordered from DoorDash. Their Cajun chicken sandwich. I have the same sandwich at which wich , firehouse and sub and never was I delivered a sandwich with parts of the chicken still frozen. I kid you not when I took that crunchy bite , frozen pieces of chicken wasn’t what I was expecting. Health hazard and needs to be reported to the authorities. Never eating at any jimmy John’s again.
Atmosphere: 1
Food: 1
Service: 1
If I could leave a 0* review I would. I have attempted to order from this location at least 6-7x in the past 2-3 months. Every time I have been met with excuses after excuses. Today I was finally able to get an order in, after over 45 minutes my order was still showing it was being prepared, so I called, and was told they were down to 1 driver, which was causing the delays, and my order was on it's way. 2 minutes later my order was marked as complete and delivered. Another 30 minutes after that, I was called by the store, and told their driver was in an accident and would not be able to complete my delivery. While my sympathy goes out to their driver if they were in an accident, after several attempts at an easy dinner, and being fed excuses instead of sandwiches... it begs the question. Why is a company listed on doordash if they're not using doordash dashers? Why is there no other alternative than a refund? Why have I been waiting nearly 2 hours for a sandwich to be delivered literally right up the road? This is genuinely, and consistently been the worst customer service experience I have ever been provided. The likelihood I will ever attempt to order from this location again is slim to none. Can my credit be deferred to a different location for this evening's order? I don't know if it's an issue with this company at large, or this location specifically. But there are major issues going on here...
Atmosphere: 1
Food: 1
Service: 1
Great service and great sandwich. The staff was awesome here! I felt so welcome from the minute I came in the store. Thank you ?
Atmosphere: 5
Food: 5
Service: 5
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