Horrible Tried placing an order online,site crashed. Ended up calling it in,showed up food not ready, ran out of corn? Forgot a side mashed potatoes and gravy. Paid over 70$ for absolute crap. Never again.
john Fleming
They never have chicken tenders past dinner hours and sometimes even during lunch, it’s ridiculous. This has been my nearest KFC for years and they consistently have this problem of NOT HAVING CHICKEN. Every time I give this place a chance after several months to a year after a wasted visit, thinking maybe they cleaned up their act, but then I regret it realizing it’s still ran by some clown.
Recently I ordered tenders through their app, pre paid before I got to the location, and they told me they didn’t have tenders and couldn’t give me a refund. They couldn’t give me a refund on the app either through customer support (which took forever) so I had to issue a chargeback through my bank. Which still won’t account for the time and gas I spent going to this waste of real estate. Absurd that this place is even allowed to exist.
Atmosphere: 1
Food: 1
Service: 1
Michael Easter
Ordered 30 mins ago, they said 10 min wait, served many customers after me, refused to give me a receipt or they would "lose the order" what a joke.
Atmosphere: 1
Food: 1
Service: 1
Jools Robles
Ordered online asked for honey packets in bag received none had to go inside to ask and got 2 packets. Got home and opened my food to a hair in my mac and cheese, doughy and undercooked biscuits and poorly cooked chicken (both over and under cooked) very disappointed!
Atmosphere: 1
Food: 1
Service: 2
Wes Ezzell
Came in with my son later in the evening not busy at all. My son ordered the 4 strip combo. When they came out Jermaine saw that they were not up to quality and said he was not going to serve those, he was going to remake them really quick. While we waited he gave my son a free cake while he waited. Jermaine went above and beyond! Excellent service!
Atmosphere: 5
Food: 4
Service: 5
Robert Trusty
Unfortunately, holding ovens and long holding times ( or ignored holding times ) have taken away the best product ever .
Well I can see why I was the only customer close to lunch time. 2nd time here both times not so good. Ordered chicken tender meal 3 of the 8 were gross not cooked all the way and rubbery. Biscuits weren’t dried out like 1st time instead they were somewhat undercooked. The mash potatoes have to be instant. The dogs liked the chicken but for the price I should have too. Won’t be going back.
Atmosphere: 2
Food: 2
Service: 2
Perry Ahlfinger
Good fried chicken ?
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Viola Bailey
The cold slaw/ mashed potato were excellent. The chicken was awful. No taste what so ever. I couldn't finish it. Took it home to see what I can do with it .I paid $14.& Something. Their soda machine was almost all empty. No good choices.
Atmosphere: 5
Food: 3
Service: 5
Emily B
Walked in to an empty resturant at 7pm and stood at the counter for 5 minutes before anyone noticed we were there seemed like employees were ignoring the front. Placed order and they forgot the sauces had to ask an employee for sauce she seemed scared and intimidated for asking for sauce? Food wasn't that great very small portions for the price. A small side is over $3 and was like 4 bites. The thing that pushed me over the edge though was taking my last bite of chicken and pulling a small piece of metal out of my mouth. I went up front showed it to the young girl employee who just said uh sorry
My husband and I had called corporate office and told them about a physical threat from the manager at this location! NOTHING HAS BEEN DONE AS PROMISED WITH NO PHONE CALL BACK! Do not eat at this place’
Mychal Rorls
I've had many fast food restaurants mess up my order, but this KFC off Cortaro served me molded food, unreal!!! Never has this ever happened to me. Unacceptable!!!DO BETTER
Atmosphere: 1
Food: 1
Service: 1
Butch
At 9:30pm they didn't have any potatoes or crispy chicken left??? Bad attitudes
Atmosphere: 1
Food: 1
Service: 1
Vince Neil
Manager literally threatened me physically cuz I asked why there's no AC in the dining room I know ice for the soda machine. OMG!!! How can companies be run like this
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
KaMille McKinnie
Drive thru employee need customer service training bad. One piece of chicken was undercooked and the other was OLD. This was a disgusting meal and I just started coming back and now it will be another 10 years at least. They change employees to often and the drive thru employee fixed my food and didn't wash his hands. Absolutely not ever again
Horrible
Tried placing an order online,site crashed. Ended up calling it in,showed up food not ready, ran out of corn? Forgot a side mashed potatoes and gravy. Paid over 70$ for absolute crap. Never again.
They never have chicken tenders past dinner hours and sometimes even during lunch, it’s ridiculous. This has been my nearest KFC for years and they consistently have this problem of NOT HAVING CHICKEN. Every time I give this place a chance after several months to a year after a wasted visit, thinking maybe they cleaned up their act, but then I regret it realizing it’s still ran by some clown.
Recently I ordered tenders through their app, pre paid before I got to the location, and they told me they didn’t have tenders and couldn’t give me a refund. They couldn’t give me a refund on the app either through customer support (which took forever) so I had to issue a chargeback through my bank. Which still won’t account for the time and gas I spent going to this waste of real estate. Absurd that this place is even allowed to exist.
Atmosphere: 1
Food: 1
Service: 1
Ordered 30 mins ago, they said 10 min wait, served many customers after me, refused to give me a receipt or they would "lose the order" what a joke.
Atmosphere: 1
Food: 1
Service: 1
Ordered online asked for honey packets in bag received none had to go inside to ask and got 2 packets. Got home and opened my food to a hair in my mac and cheese, doughy and undercooked biscuits and poorly cooked chicken (both over and under cooked) very disappointed!
Atmosphere: 1
Food: 1
Service: 2
Came in with my son later in the evening not busy at all. My son ordered the 4 strip combo. When they came out Jermaine saw that they were not up to quality and said he was not going to serve those, he was going to remake them really quick. While we waited he gave my son a free cake while he waited. Jermaine went above and beyond! Excellent service!
Atmosphere: 5
Food: 4
Service: 5
Unfortunately, holding ovens and long holding times ( or ignored holding times ) have taken away the best product ever .
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cole Slaw, Fried Chicken, Gravy
Well I can see why I was the only customer close to lunch time. 2nd time here both times not so good. Ordered chicken tender meal 3 of the 8 were gross not cooked all the way and rubbery. Biscuits weren’t dried out like 1st time instead they were somewhat undercooked. The mash potatoes have to be instant.
The dogs liked the chicken but for the price I should have too. Won’t be going back.
Atmosphere: 2
Food: 2
Service: 2
Good fried chicken ?
Food: 4
Service: 4
Recommended dishes: Fried Chicken
The cold slaw/ mashed potato were excellent. The chicken was awful. No taste what so ever. I couldn't finish it. Took it home to see what I can do with it .I paid $14.& Something.
Their soda machine was almost all empty. No good choices.
Atmosphere: 5
Food: 3
Service: 5
Walked in to an empty resturant at 7pm and stood at the counter for 5 minutes before anyone noticed we were there seemed like employees were ignoring the front. Placed order and they forgot the sauces had to ask an employee for sauce she seemed scared and intimidated for asking for sauce? Food wasn't that great very small portions for the price. A small side is over $3 and was like 4 bites. The thing that pushed me over the edge though was taking my last bite of chicken and pulling a small piece of metal out of my mouth. I went up front showed it to the young girl employee who just said uh sorry
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
My husband and I had called corporate office and told them about a physical threat from the manager at this location! NOTHING HAS BEEN DONE AS PROMISED WITH NO PHONE CALL BACK! Do not eat at this place’
I've had many fast food restaurants mess up my order, but this KFC off Cortaro served me molded food, unreal!!! Never has this ever happened to me. Unacceptable!!!DO BETTER
Atmosphere: 1
Food: 1
Service: 1
At 9:30pm they didn't have any potatoes or crispy chicken left??? Bad attitudes
Atmosphere: 1
Food: 1
Service: 1
Manager literally threatened me physically cuz I asked why there's no AC in the dining room I know ice for the soda machine. OMG!!! How can companies be run like this
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Drive thru employee need customer service training bad. One piece of chicken was undercooked and the other was OLD. This was a disgusting meal and I just started coming back and now it will be another 10 years at least. They change employees to often and the drive thru employee fixed my food and didn't wash his hands. Absolutely not ever again
Atmosphere: 1
Food: 1
Service: 1
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