I wish I could give zero stars. Went and ordered and they blatantly gave us the wrong donuts. This location had the lobby closed and whatever that’s fine. We ordered and they told us when things weren’t available and we ordered different stuff. The lady told us to pull around. Gave us our total and the donuts. The glazed donuts looked like they had been sitting for hours. There were 4 out of a dozen that wasn’t even CLOSE to what we ordered. I get you are ready to close but come one. There was still 45 mins left.
Atmosphere: 1
Food: 1
Service: 1
Luz Porras
Not fresh at all if they run out they run out there lazy employees DO NOT RECOMMEND AT ALL. Unless u like stale donuts . Employees are rude even after u ask for them fresh they say NO! they don’t put there customers first what so ever !
Atmosphere: 1
Food: 1
Service: 1
cory konold
Monday January 20th 2:30pm Went here to order a a dozen donuts when I asked for extra filling on one the lady told me that they do not make their donuts in store. But website and add's say they Make there donuts in store fresh daily so she straight up lied to me because I don't believe she wanted to do anything extra. I pulled up to the window and waited over 5 minutes for someone to come to the window and no one showed up so I ended up leaving. I have been to this location before and have never had this rude of a personal working. I know they're donuts aren't the best but they aren't bad either. I would hope that the manager will straighten out this kind of bad employee.
Atmosphere: 3
Food: 2
Service: 1
kaylee thacker
First time at this location and they did not disappoint!! They didn’t have a kind of donut we ordered so they wrote a lovely note, and gave us the pop tart donuts instead. They also added a coupon, great service Jalen!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Lawli Ray
Donuts aren't hot and fresh anymore. Feels like they are pre-made for the day and when they run out they run out.... Which means online ordering also becomes difficult to do because of they run low they turn online ordering off. I enjoy the ability to order ahead but really miss watching the donuts be made and really really miss the hot fresh donuts. The price of the donuts feels worth it when you get to watch the machine while eating your fresh hot box with coffee. Now that they are premade and the lobby is closed don't think I'll be buying these donuts anymore.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Original Glazed Dozen, Doughnut
lee Smalls
This place is so expensive. They need more coupons.
Steve Darnell
Buyer beware! Original donuts were not fresh, chocolate creme filled had NO creme inside! What a franchise disappointment. Last time I will spend $15.15 for six gross donuts.
Parking: Hard to find an entrance off Broadway.
Atmosphere: 2
Food: 1
Service: 2
Kristin Wilson
It's Krispy Kreme, can't go wrong! Thanks to their promo for National Kindness Day we got to enjoy a dozen on that day and another dozen at a cheaper price today! Yum!
Atmosphere: 5
Food: 5
Service: 5
Caitlin Draper
I was really excited to get the grinch box and the website said the grinch doughnuts were supposed to be filled with cookies and cream and it was really disappointing when I got them and they weren’t filled at all. The people are really nice when I go and the doughnuts were still good but it was just sad to not get what I thought I was getting.
Atmosphere: 5
Food: 4
Service: 5
Ryan Lunsford
Went to order online for pickup and the whole freaking menu is unavailable which is unacceptable. If I were the owner I'd look for better management. I know finding good employees is hard but your Losing all kinds of revenue and creating a really bad reputation of poor service.
Awesome service from Donna. Coffee was great. However, the donut holes didn't look or taste fresh at all.
Atmosphere: 5
Food: 1
Service: 5
David Shain
Ordered medium coffee light and sweet, and a raspberry jelly donut. Would have received a glazed donut, and had to correct the server. Coffee had zero sugar in it. One coffee and one donut does not require a doctorate degree in communications. Fail.
Graciano Lopez
A wide variety of very delicious donuts
Atmosphere: 4
Food: 5
Service: 5
Ty Fields
Day I got my wedding ring with my wife
Kid-friendliness: Lots of kids like donuts haha
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Glazed Dozen, Strawberry Doughnut
I wish I could give zero stars. Went and ordered and they blatantly gave us the wrong donuts. This location had the lobby closed and whatever that’s fine. We ordered and they told us when things weren’t available and we ordered different stuff. The lady told us to pull around. Gave us our total and the donuts. The glazed donuts looked like they had been sitting for hours. There were 4 out of a dozen that wasn’t even CLOSE to what we ordered. I get you are ready to close but come one. There was still 45 mins left.
Atmosphere: 1
Food: 1
Service: 1
Not fresh at all if they run out they run out there lazy employees DO NOT RECOMMEND AT ALL. Unless u like stale donuts . Employees are rude even after u ask for them fresh they say NO! they don’t put there customers first what so ever !
Atmosphere: 1
Food: 1
Service: 1
Monday January 20th 2:30pm Went here to order a a dozen donuts when I asked for extra filling on one the lady told me that they do not make their donuts in store. But website and add's say they Make there donuts in store fresh daily so she straight up lied to me because I don't believe she wanted to do anything extra. I pulled up to the window and waited over 5 minutes for someone to come to the window and no one showed up so I ended up leaving. I have been to this location before and have never had this rude of a personal working. I know they're donuts aren't the best but they aren't bad either. I would hope that the manager will straighten out this kind of bad employee.
Atmosphere: 3
Food: 2
Service: 1
First time at this location and they did not disappoint!! They didn’t have a kind of donut we ordered so they wrote a lovely note, and gave us the pop tart donuts instead. They also added a coupon, great service Jalen!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Donuts aren't hot and fresh anymore. Feels like they are pre-made for the day and when they run out they run out.... Which means online ordering also becomes difficult to do because of they run low they turn online ordering off. I enjoy the ability to order ahead but really miss watching the donuts be made and really really miss the hot fresh donuts. The price of the donuts feels worth it when you get to watch the machine while eating your fresh hot box with coffee. Now that they are premade and the lobby is closed don't think I'll be buying these donuts anymore.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Original Glazed Dozen, Doughnut
This place is so expensive. They need more coupons.
Buyer beware! Original donuts were not fresh, chocolate creme filled had NO creme inside! What a franchise disappointment. Last time I will spend $15.15 for six gross donuts.
Parking: Hard to find an entrance off Broadway.
Atmosphere: 2
Food: 1
Service: 2
It's Krispy Kreme, can't go wrong! Thanks to their promo for National Kindness Day we got to enjoy a dozen on that day and another dozen at a cheaper price today! Yum!
Atmosphere: 5
Food: 5
Service: 5
I was really excited to get the grinch box and the website said the grinch doughnuts were supposed to be filled with cookies and cream and it was really disappointing when I got them and they weren’t filled at all. The people are really nice when I go and the doughnuts were still good but it was just sad to not get what I thought I was getting.
Atmosphere: 5
Food: 4
Service: 5
Went to order online for pickup and the whole freaking menu is unavailable which is unacceptable. If I were the owner I'd look for better management. I know finding good employees is hard but your Losing all kinds of revenue and creating a really bad reputation of poor service.
Service: 1
Restaurantji Recommends
Donut day was AWESOME 😎!!!!
Atmosphere: 5
Food: 5
Service: 5
Awesome service from Donna. Coffee was great. However, the donut holes didn't look or taste fresh at all.
Atmosphere: 5
Food: 1
Service: 5
Ordered medium coffee light and sweet, and a raspberry jelly donut. Would have received a glazed donut, and had to correct the server. Coffee had zero sugar in it. One coffee and one donut does not require a doctorate degree in communications.
Fail.
A wide variety of very delicious donuts
Atmosphere: 4
Food: 5
Service: 5
Day I got my wedding ring with my wife
Kid-friendliness: Lots of kids like donuts haha
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Glazed Dozen, Strawberry Doughnut
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