McDonald's
9130 E Valencia Rd, Tucson
(520) 663-1327
Recent Reviews
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Rude ass manager said they were closed when it says they are open 24 hourrs she could have been polite about but with the worst attitude “we’re closed it’s pass 12” worst service
Atmosphere: 1
Service: 1
I find it completely ridiculous that McDonald's continues to raise prices and reduce the size of things. Now they want me to take my own order. When asked staff to take it my order, meet with poor attitude and ignored. I will gladly go somewhere where there is staff that's willing to do there job. No more McDonald's for me. Better for my health.
Service: 1
I went to buy a Happy Meal last week. Thank you to the waiter Leila. My daughter likes crocs toys very much. I believe I will come again.
Atmosphere: 5
Food: 5
Service: 5
THIS location shorts every order of fries. Every. Single. One. I will be driving the extra few minutes to another McD because it is just sad.
I went on was cheeseburger day the adds all said McDonald’s double cheeseburger 50 cents I guess not paid full price , same McDonald’s I will not be returning
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
I ordered a hot latte and got a iced coffee. When I informed them it was incorrect, the manager and drive thru attendant got an attitude. They had the nerve to tell me that I needed ti state hot. I did. You only heard what you wanted. I will not be visiting this McDonald's again.
Atmosphere: 2
Food: 2
Service: 2
Pretty rundown but not the worst mcdonalds
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cheeseburger, French Fries
This mcdonalds is the most incompetent McDs I have ever been in, took about 20-30 mins to get my food and I ordered at a kiosk, 3 people in front of me had issues with their order, every employee was running around trying to figure stuff out and no had a clue. I only ordered 2 meals, a 10 piece nugget meal and a big mac meal with extra cheese, not a hard thing to figure out, i got 2 nugget meals, not even close, didn't realize till I got home, my fault for not checking their work, but i figured they could handle a simple 2 meal order, this isnt the only time, i try to avoid this McDs because there is always an issue, my advice, go to the one on Old Vail and skip the Valencia McDs.
Atmosphere: 1
Food: 1
Service: 1
Ordered the 2 for 5 mcgriddle and on my third bite I discovered a piece of wood about 1.5" long with jagged edges and called corporate and put a complaint in. Buyer beware look before eating. Oh also they wouldn't give compensation because I would of had to eat it and take the chance of killing me first. No consideration to good service.
Perhaps the best iced tea of any national chain. Certainly the poorest excuse of food on planet Earth.
Parking: Ample and abundant on-site parking available.
Kid-friendliness: It's set up focused on kids, they only allow adults to pay for it.
Wheelchair accessibility: Modern well maintained building within ADA compliance.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
The food and customer service was wonderful! Unfortunately it took a long time to get our food, probably because there weren’t enough people working unfortunately. When I visit this during the quieter hours I never have an issue, but it seems like they’re short staffed during the peak times. Luckily when you do talk to a server they’re wonderful and kind though!
Atmosphere: 3
Food: 5
Service: 3
It’s McDonalds— but they were so slow just getting drinks when that’s all we ordered.
Atmosphere: 3
Food: 4
Service: 2
Just went came from using the drive through and first off menu board is desrtoyed...you can't read the menu. I mentioned that to the staff member and she said tell me what you want..I said quarter pounder with lettuce & tomato no cheese...When I got home I got quarter pounder plain & no straw for my beverage. I don't go to McDonald's often..however fir $14.45..I should get what I ordered.?
Fifth time I had a bad experience with this place, I doordashed a hot n spicy combo with 20 peice nuggets since I was hungry from a long day at work. They forgot my Hot n Spicy! I don't blame the dashers for this since they pick up the food, but I will blame the workers who can't even double-check their bag.
Will not be ordering again...
Recommended dishes: Crispy Chicken Sandwich, Vanilla Cone, Mcchicken, French Fries
Great staff great food and great hours
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger
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