McDonald's

9130 E Valencia Rd, Tucson
(520) 663-1327

Recent Reviews

Andrew Leavey

Great guy, Aidan, helped me with a good few issues I had here. But he made it all right and perfect ☺️Unfortunately, they do not allow edging in the restroom

Atmosphere: 5

Food: 5

Service: 5

David H.

I don't know if it's always like this at this particular McDonald's, but it seems there's a bit too much of a rush to get food out, resulting in a lack of attention to the quality of what's being produced and sold. My fish sandwich looked to be quite literally tossed together with very little condiment added, and what was there didn't even make it onto the sandwich. Also, the cheese slice was tiny. My wife's burger had similar results. People are actually paying with real money, so maybe spend just a few seconds more to make a decently put-together sandwich. Slow down, put care into your work, even if it's "just" a sandwich. Someone is still paying for it.

jackson merwato III

If ur coming and trying to order inside than forget it. Workers prioritize drive thru and mobile orders and won't even look at you until at least five minutes. Everything is becoming digital now.Whats even the point of all those cashier computers behind the counter??? I havent seen a cashier use them since literally before covid in 2019. Theyre all boarded up now by some sign saying "lets get digital!", pushing you to order on their app. It can literally take 15 mins of waiting to get ur order taken. Its like being a cashier isnt even a position here anymore because everyones always working in the back. This has been a consistent problem here since 2021/22.

Atmosphere: 3

Food: 3

Service: 1

Silver

Lmao who keeps buying QPs at the rate of $10? They aren't even worth that much.

Kelsi Cornelius

Insanely fast and friendly service. Highly recommend!

Food: 5

Service: 5

Jeff Jesson

It's McDonald's, you get what you came for. It's not great and it's not terrible. It just is.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Fries

Anonymous

Excellent experience all around. Food, customer service and ambience are all top notch.

Atmosphere: 5

Food: 5

Service: 5

Steven F.

Went to the drive-thru, no one was in line. Placed my order and was asked to pull forward to wait, not a big problem. Until (after a fairly long wait) they started to bring food out to the cars who were behind us in the drive-thru. The staff member not only didn't even know what I was waiting for, she got snippy and rude about it. Went in (not particularly busy inside either) and got my money back. Will not be going back.

Haeley Kreft

I just love their food. lol I work near there and I love going there and just ordering fries. The workers are extremely nice and the workers are very kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, French Fries

Angela Jackson

The staff that greeted me and gave me my food were AMAZING. 14 Sept 2023, whoever they are, they deserve bonuses!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, French Fries, Egg Mcmuffin, Hashbrown, McDonald

Daniel Chambers

It's gotten too expensive for what is it. The food is ok.

Atmosphere: 2

Food: 3

Service: 3

hey will u be my friend

working and maintaining a good McDonald's is not an easy task. this location, however, does a great job and is my favorite one to visit because of the lobby seating choices and great service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, Happy Meal, French Fries, Apple Slices, Egg Mcmuffin, Big Breakfast, Sausage Mcmuffin, Dr Pepper, Bacon Quarter Pounder with Cheese

Ning L.

I've never seen a McDonald's anywhere with good reviews because the store probably doesn't have to care about customers anyway. good store reputation There are already many customers in the store.Now there is an automatic order taking machine. Employees don't care about customers at all. Employees talk comfortably. Customers come in. Employees don't care. Let's go to use the machine by yourself. customer service No more...

Shelly Delsing

It's pretty sad when the drive thru person can't hear you, the menu screens are burnt out. Also pretty sad when I back out of the drive thru and drive 2 miles out of my way to the one on Mary Anne Cleveland because customer service and quality are better.

Atmosphere: 2

Food: 2

Service: 1

EinsteinEP

Crew is very attentive to customer needs, clean tables, ice cream machine works!

Food: 5

Service: 5

Recommended dishes: Big Mac, French Fries

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