McDonald's

5225 S Palo Verde Rd, Tucson
(520) 741-1634

Recent Reviews

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Paul Smith

VERY LOUD due to alarms and loud employees. Bad even by a McDonald's standard. Food is often stale. Tables are often dirty. Service is mostly terrible. There is one extremely nice, hard working Asian woman that I must single out as truly the best. Just about everyone else here is bitter, annoyed and loud. The extremely loud alarms go off constantly every few seconds. I guess I'd be bitter and annoyed if I had to work through that, too. But it makes it impossible to enjoy a meal or cup of coffee in the dining area. This morning I got the very evil eye from the manager for pointing out that the side door was locked. The other fellow in the dining area couldn't believe it either. I know customer service is a dead concept but wow.

There is a nearby Wendy's that is the complete opposite so I know its not just the less than great area of town. There's another McDonald's about 2 miles from here that's pretty decent. Guess I will go to one of those from now on when I need a cup of coffee or a meal and a spot to do a little writing on my laptop. What a shame.

Nan Smith

No ice cream for a hot fudge sundae

420 From The Closet

Big Mac MMMmmmmmm.

Angela

I placed my order on the App and went through the Drive Thru. The order was a $5.00 Meal that includes Chicken Sandwich, Chicken Nuggets, soda and fries. When I got home, I opened my bag and found my Chicken Sandwich was missing. I was so mad that I didn’t check it carefully before I left. This is not the 1st time they have messed up my order. I will not be returning to this location again.

Service: 1

Isaac Chavira

Always something wrong in every order plus horrible wait times and rude workers when you tell them the order is wrong they should just close down this location

Atmosphere: 1

Food: 1

Service: 1

Travis Rasmussen

Just McDonald's

Atmosphere: 4

Food: 4

Service: 5

bananas401k

Takes a long time and then I got a cheeseburger with stale bread :(

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Cheeseburger, French Fries

David Delgado

Went thru the drive thru. I was in the outside lane waiting for someone to take my order. Another car pulls up in the inside lane and their order gets taken before mine even though I was there first. After a half hearted apology I ordered. I ordered the deluxe mccrispy but was given a plain and I ordered extra ice in both drinks but only one came with extra ice.

Atmosphere: 2

Food: 2

Service: 1

Lizza fuckn Rayne

Cod food burnt fries and I took it back got a refund and went to J̌ack in the Box
Food needs made to order!!!

Atmosphere: 1

Food: 1

Service: 1

ES C

Beware. This place stopped taking cash!!!!!

Atmosphere: 2

Food: 4

Service: 1

Gabino Barrera

It lets down the McDonald's brand in every single way the people are rude kinda like if they are forced to be there and have ZERO customers service ability even the manager but I guess she sets the example for the rest of them, I will gladly drive the extra miles just to avoid this McDonald's

Atmosphere: 1

Food: 1

Service: 1

John Mares

Rude staff. Please retrain your employees on QUALITY CUSTOMER SERVICE AND MANNERS ! NO RESPECT!

חגי בן-יונס

I would rate higher if they hadn't made a mistake twice in my burger that I received with a sticker that checked twice the correctness of the order and that it would have felt more pleasant to ask them to correct the mistake...

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Mcdouble

Zoilimar Paez

Very nice and kind people

Atmosphere: 5

Food: 5

Service: 5

Patricia Maclean

They are unorganized and have no customer service
Every single one of the employees walked by and served off orders when the manager was the only one bagging food the girl on frys had no gloves on and the grill people as well
When I asked when they were going to take my order they replied when we can and walked away
Manager on duty was Sabrina she was rude and shouldn't be a manager at all
!
The whole vibe was off ?
Sad I had to put a negative review on this McDonald's

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcdouble, Mcchicken, Crispy Chicken Sandwich, French Fries

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