I waited 10 minutes for a DQPC with bacon and cheese only but they left the bacon off so Id have to come inside and get it remade. This location has two trophies for fast drive thru? Pumping out wrong orders to have faster drive thru times? Take a minute to do it right.. 25 minutes later and I am extremely unsatisfied. Those trophies should be removed from the store.
User1234
Very rude customer service! Went there the other night and this location has 24hours online so I had placed an online order, I go through the drive through and got to the speaker and was told they weren’t taking orders anymore it was 9:50. The lady that was working had just came out and told us they were closing soon and we were fine since we had an online and proceeded not to give me my order! Every single person was very rude and I would definitely never recommend going to this location at all. Horrible management and horrible staff I’ve only been to this location 3 times and they have always failed me.
M W
Customer service is undeniably the worst I ever encountered. Even from management. The way they prepared my chicken sandwich, a newborn baby could have done a better job. It was so sloppy. They just threw it together. Instead of handing me my food, they just called my number and threw my bag on the counter
Russell Knipp
The absolute worst customer service. I had a question and was stared down by the worker. I walked away and an elderly lady was waiting to be helped. She asked the girl for help and she just looked at her and walked into the back.
Mi Z
My order was wrong. Had to go back.
manyPriscellas1me
I ordered just patties and got almost a full onion on them! I’m allergic to onions and they didn’t fix the issue!!
Food: 1
Service: 3
war games
i left after waiting 15 minutes for a large drink they never filled
abel moraga altamirano
A fraud they don't give you what is in the photo very bad
Mia Mis
The manager Micheal was super rude not only to me but to his employee that was trying to help me and find out was the issue with my order. No Customer service just plain rude. I myself as a manager and he did not handle that adequately. He was the night manager last night hopefully I got his name right.
Service: 1
Eugene Doe
The manager is Not too smart over there.. I ordered 2 Mc Griddles with no cheese and no egg N she wanted to charge me $10 instead of $5 because I didn't want cheese and egg 😳I don't get it!!🤔.. I even asked her and she said she had to charge me more because I didn't want cheese and egg.. 😂 lol She really needs to be trained again!!!!.. I don't know y she would be a manager if she's losing money for their company..
Still serving Good Sweet Tea and Original Coke for a great price.
Atmosphere: 3
Food: 2
Service: 5
Donna B
Speakers at drive thru very garbled. Hard to understand person taking order. Waited for awhile at window for order and young woman finally opens the window only to apologize and say she was supposed to tell me to go around and wait. Ordered a fish sandwich and the bun was tough (probably stale) and the miniscule piece of cheese had only a tiny piece actually on the sandwich. The rest was hanging outside. Hadn't been to this McD's in awhile and it will be quite some time before I give them another try.
Food: 2
Service: 2
Muddaship
Gary made my drive through experience enjoyable as he quickly processed my order and met me at the waiting area very shortly after my arrival. The double cheeseburger was hot and delicious and the fries crispy with perfect amount of salt. Thanks for a great snack.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
Mario Quijada
Horrible service, so bad I don't even know where to start
Service: 1
David Nguyen
Disappointingly inept staff at drive through. Waited in one line while 9 cars passed the other. Food came out quick, accurate and fresh though.
I waited 10 minutes for a DQPC with bacon and cheese only but they left the bacon off so Id have to come inside and get it remade. This location has two trophies for fast drive thru? Pumping out wrong orders to have faster drive thru times? Take a minute to do it right.. 25 minutes later and I am extremely unsatisfied. Those trophies should be removed from the store.
Very rude customer service! Went there the other night and this location has 24hours online so I had placed an online order, I go through the drive through and got to the speaker and was told they weren’t taking orders anymore it was 9:50. The lady that was working had just came out and told us they were closing soon and we were fine since we had an online and proceeded not to give me my order! Every single person was very rude and I would definitely never recommend going to this location at all. Horrible management and horrible staff I’ve only been to this location 3 times and they have always failed me.
Customer service is undeniably the worst I ever encountered. Even from management. The way they prepared my chicken sandwich, a newborn baby could have done a better job. It was so sloppy. They just threw it together. Instead of handing me my food, they just called my number and threw my bag on the counter
The absolute worst customer service. I had a question and was stared down by the worker. I walked away and an elderly lady was waiting to be helped. She asked the girl for help and she just looked at her and walked into the back.
My order was wrong. Had to go back.
I ordered just patties and got almost a full onion on them! I’m allergic to onions and they didn’t fix the issue!!
Food: 1
Service: 3
i left after waiting 15 minutes for a large drink they never filled
A fraud they don't give you what is in the photo very bad
The manager Micheal was super rude not only to me but to his employee that was trying to help me and find out was the issue with my order. No Customer service just plain rude. I myself as a manager and he did not handle that adequately. He was the night manager last night hopefully I got his name right.
Service: 1
The manager is Not too smart over there.. I ordered 2 Mc Griddles with no cheese and no egg N she wanted to charge me $10 instead of $5 because I didn't want cheese and egg 😳I don't get it!!🤔.. I even asked her and she said she had to charge me more because I didn't want cheese and egg.. 😂 lol She really needs to be trained again!!!!.. I don't know y she would be a manager if she's losing money for their company..
Service: 1
Restaurantji Recommends
Still serving Good Sweet Tea and Original Coke for a great price.
Atmosphere: 3
Food: 2
Service: 5
Speakers at drive thru very garbled. Hard to understand person taking order. Waited for awhile at window for order and young woman finally opens the window only to apologize and say she was supposed to tell me to go around and wait. Ordered a fish sandwich and the bun was tough (probably stale) and the miniscule piece of cheese had only a tiny piece actually on the sandwich. The rest was hanging outside. Hadn't been to this McD's in awhile and it will be quite some time before I give them another try.
Food: 2
Service: 2
Gary made my drive through experience enjoyable as he quickly processed my order and met me at the waiting area very shortly after my arrival. The double cheeseburger was hot and delicious and the fries crispy with perfect amount of salt. Thanks for a great snack.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
Horrible service, so bad I don't even know where to start
Service: 1
Disappointingly inept staff at drive through. Waited in one line while 9 cars passed the other. Food came out quick, accurate and fresh though.
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