McDonald's

5640 N Swan Rd, Tucson
(520) 299-5953

Recent Reviews

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Sarah Robson

Very clean and quick, Sebastian is very helpful :)

Atmosphere: 5

Food: 5

Service: 5

Shannyn C.

After the renovation, this McDonald’s removed the self-serve soft drink stations, meaning you now have to ask an employee for refills. Unfortunately, they give you a new cup each time instead of refilling your original one. This practice wastes resources and creates unnecessary plastic waste. For customers dining in for an extended period, like during an hour-long lunch, this could mean multiple cups per person. If self-serve options are no longer available, the restaurant should adopt a more eco-friendly and cost-effective solution. This approach is neither practical nor sustainable.

Atmosphere: 2

Food: 5

Service: 5

Mallory Sussman

Standard McDonald’s food but everything else about the remodel and reopening sucks. The dining room is smaller and totally sterile - not the place of fun childhoods or family friendly at all, the fountain drinks aren’t self serve anymore so you can’t get refills and you have to chase down an employee just to get a cup of water or coffee creamer. And they designated ALL of the parking spaces by the entrance to mobile order only. Drive through has two lines but they definitely don’t make it safe for pedestrians to walk into the restaurant. Oh and of course, prices are stupid high for fast food. I don’t want to hear the inflation excuse, this is McDonalds not fine dining, it shouldn’t be more than $5-$6 for a meal. Period.

Parking: All parking near the entrance is designated for mobile orders only. So have fun crossing the drive thru if you want to go in.

Atmosphere: 1

Food: 3

Service: 2

Erin

The lady in drive thru is 1 rude lady! The 1 with all that makeup on (i wish i knew her name) She always have her nose turned up as if she don't want to be there! She shouldn't be working drive thru with that type of attitude! Some one that has a more positive attitude should take her place especially in the morning time greeting customers!

Parking: Very limited parking

Atmosphere: 1

Food: 1

Service: 1

James Bohannon

The prices have gone through the roof a double meat and some fries for 17 dollars the fries were stale and I only got one pattie even though i ordered a double but I was in lunch hour and to far to go back

Atmosphere: 3

Food: 3

Service: 1

Penelope Piper Britt

It was chilly so I stopped for a coffee. I always say McDonald's has the best coffee but not this time it was cold and bitter . It tasted very old and was undrinkable..I was to far away to go back and complain so I just threw it away. Yet another reason not to go back to McDonald's.

Food: 1

Service: 5

Ken Marcus

On October 26 we stopped at the McDonald's at Sunrise and Swan Roads to get two egg McMuffin meals to go as we have many times before. After a long wait we finally received our two meals and went along our way.. The coffee was awful, cold and so bitter we couldn't drink it... The McMuffins and hash browns were cold. They forgot to put the sugar we requested in the bag, it wouldn't have help the coffee we were served. Called and spoke to the manager, she hung up on me with no apology...
Fortunately we weren't the recent special onions.

Atmosphere: 1

Food: 1

Service: 1

Howard Smlth

The old standby.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

Shane Hammond

This location has the new McDonald’s design which is basically self ordering displays that will ask you things like.. do you want to round up, or would you like to add? So annoying, horrible experience, I feel like I’m at some kind of food product laboratory. I saw one employee floating around and my sausage egg McMuffin was dried out, not fresh at all. Won’t be returning to any of the new design locations that make you feel like a number and not a person.

Atmosphere: 1

Food: 1

Service: 1

Camilla Bradford

Friendly staff with a smile. The food was hot. My brother enjoyed his meal!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, French Fries

Etienne

Hands-down, the best fast food experience I’ve ever had. Thank you Jose for catering every single time. Every single time Jose makes sure my girlfriend and I have a good experience.

Atmosphere: 5

Food: 5

Service: 5

Anita Tillery

Ordered spicy some mcchicken w cheese the sandwiches came back dry and tough w no cheese . And they charged me for the cheese which is understandable. But they should’ve put the cheese on it when I tried to call all I got was a busy signal . No one wants to answer . Not good service at all for just opening back up after a remodel !

Food: 1

Service: 1

Chad Spear

Sorry Clive Morgan and others have such sad lives they have nothing better to do than complain about corporate marketing.

Emily R.

The lady with the hideous makeup and glasses was very rude at the drive thru, which was very ironic since her name tag said "employee of the month". This location is never consistent, especially after the remodel. :)

puppyxp3

They built this obnoxious Ronald McDonald on top of it and it covers the Mountain View, this is how we fall further and further away from nature, because of greedy corporations.

Atmosphere: 1

Food: 1

Service: 1

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