McDonald's

2130 W River Rd, Tucson
(520) 887-5587

Recent Reviews

Dennis Hulse

They don’t have what was ordered but won’t give a refund.

Atmosphere: 1

Food: 1

Service: 1

Brendan Carlos

Absolutely incapable of making double quarter pounders. If you order one, you'll be charged for the double and given a single. Happens without fail anytime I decide to eat here.

Atmosphere: 1

Food: 1

Service: 1

Angela Brown

It was affordable and a nice little treat. I got a medium fry and a small vanilla ice cream cone for under 2 bucks with the app. Only on Fridays tho... Free fry Friday!!! Woo Hoo ya can't beat that! Thank you McDonalds♥️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, Mcdouble

Matt

Ordered a spicy McCrispy chicken sandwich for $5.19 after tax. I have had and enjoyed these in the past but they obviously are using smaller pieces of chicken now because it did not come close to covering the bun. Two full bites was nothing but bun. The chicken was very dry and chewy like it was over cooked or sat in a warmer too long. Not sure of their cooking process. Worst chicken sandwich I have ever had. Not worth the money.

Food: 1

Sergio Leon

I usually get what I ordered to my satisfaction. I spend more time parked in front waiting on my order than I'd like.If you're in the drive through your order of fries may be less than full. But not always.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Cheeseburger, Mcdouble

Robinson Arrieta

Super rude lady through drive through had to ask her multiple times for a cup holder that a coworker got for me then she put it away wile handing me 3 drinks and I asked for it again because I didn’t have enough hands and she states that “I don’t need one” and slams the window on me. I later get home and 2 of the 3 orders I had to fight the second window lady for to even showing her my receipts were wrong I got a cheese burger with no onions ordered and received one with nothing but a burger patty and ketchup nothing else no cheese or anything. Next was supposed to be a Spivey chicken sandwich and received a cheese burger triple pickles and triple onions on it no cheese and when called to ask about this same lady stated she remembered me and proceeded to be rude over the phone verry unprofessional never thought I’d have to complain on here

Jacob Walker

Do not order curbside from this location. 3 visits in a row that they haven't come out and I've had to go inside to retrieve my order. They either don't have the staff or capabilities to accommodate curbside service .

Service: 1

Brella Feng

This place has no play place.

Atmosphere: 5

Food: 5

Service: 5

Manuel Herrera

The worst McDonalds the have bad attitude, bad customer service, there drive thru it’s they always make you wait. And they always send people to keep waiting for more then 15 min. I waited for my coffee for 20 min. They need to fix there attitude and all the managers.

Atmosphere: 1

Food: 1

Service: 1

Shawna Engquist

Ordered delivery, bag was sealed so it wasn't Uber eats that took anything. Didn't get my breakfast burrito, my sausage egg McMuffin had no sausage , my UNSWEET tea was sweetened tea. Horrible. I usually post positive reviews but if it was just the burrito I was not going to do anything but when my sandwich was wrong my tea was wrong. They get paid 15$ an hour , they should be able to verify an order before it leaves.

Service: 1

Jacob Lawler

Foods burnt and service is ok but it takes forever in the drive thru just to get your order messed up most of the

Atmosphere: 1

Food: 2

Service: 1

Celest Gray

I would NEVER leave this kind of review but the drive thru was ridiculous. We were there for 20 minutes waiting and they were not busy enough, nor did we have a large enough order, for that wait to make sense. I don’t know what’s going on with the night crew, but waiting that long is not ok.

Food: 3

Service: 1

Cesar Torres

Karina the Manager, condones behavior of her drive through employee "to harass, or retaliate" against drive through customers by aloeing customers to be ORDERED to pull up, making them wait, and telling them "sorry we forgot."

Atmosphere: 1

Food: 1

Service: 1

Pilar Vizzo

Drive through great service and so far freshly prepared food !Kid-friendliness: Kids love McDonald'sWheelchair accessibility: Easy Accessibility for parking and getting inside

Atmosphere: 5

Food: 5

Service: 5

David Cornell

It's random whether they even get your order right. Even even it's slow, they'll get super lazy with what you order. I ordered a bacon double with no cheese and no lettuce, and they made it with NOTHING BUT THE BUN AND BURGER PATTIES. I can't believe I actually paid for that. Plus their drink dispenser is never cold and often 90% carbonation.Burger King is across the street, this is unacceptable.

Atmosphere: 3

Food: 2

Service: 3

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