Good portion for what you pay for, staff are always friendly and professional, very clean place. I love the art and plants makes it an enjoyable experience to eat there.
Atmosphere: 5
Food: 5
Service: 5
Whitney Holloway
I recently placed a rather large order over the phone with a staff member named Linda. At the end of the call, I asked for the total cost of my order but was told she could not provide it and that I would receive the total when I arrived for pickup.
When I arrived, I was very surprised to find that the prices charged were almost double what was listed on Nico’s online menu. I had reviewed the menu beforehand, expecting that the prices shown were current and accurate. When I asked why I couldn’t be given a total over the phone, Linda stated that she had other customers to deal with.
I found the customer service to be very poor. When I requested to speak with a manager, I was told no one was available. After being persistent, I was eventually given the owner’s information. Linda also asked me to pull up the online pricing so she could take pictures of it with her personal phone, which felt unprofessional.
This experience left me frustrated and disappointed. Clear communication and accurate, updated pricing are very important for customers, especially when placing large orders. I sincerely hope Nico’s Burritos will address this issue so future customers don’t encounter the same confusion and frustration.
Atmosphere: 1
Food: 3
Service: 1
neva lie
Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Logan Davis
Best nicos in tucson!
Atmosphere: 5
Food: 5
Service: 5
Rick Zuniga
postmates always has a problem with them
Atmosphere: 1
Food: 1
Service: 1
A W
This place is the best food in the entire world, I moved to Dallas & think about the nacho supreme almost daily. The Tex-mex & restaurants here have absolutely nothing on these fine folks!
Atmosphere: 5
Food: 5
Service: 5
Ilia Volkov
Amazing fish tacos 👍
Food: 5
Service: 5
Robert Mihalko
From Monday, June 9, 2025 visit. The worst, overpriced tacos we have ever had! We ordered four ground beef tacos with guacamole, a cheese quesadilla, and one soda for over $35.00! The tacos were so wet they should have been called soup! I took one bite of the quesadilla and threw it in the trash. We've been to other locations and have had good experiences but this was horrible!
Atmosphere: 1
Food: 1
Service: 1
Jon Watts
Easily the WORST Nicos in Tucson, never get an order right, they don't care, prices are crazy and they are thinner than all other places like it. If you know Tucson we have a ton of them. Not hard to get it right but this place has always been complete trash. -5 stars, they seriously don't deserve 1
This place sucks , doesn’t know how to answer the phone or open when they say they are supposed to. Save yourself the disappointment and go up the road to Filiberto’s they’re 24/7 and will answer their phone
stepheni582
Check your receipts. The amount on the menu does not match the receipt. This is not the 1st time. They have been doing this for a while now. Be careful and speak up. Bait and switch!!!
Ken Ota
Their tacos are fabulous!
Atmosphere: 3
Food: 5
Service: 5
Michael Sisco
The dining area was a little small, but it seemed like there were more to go orders while we were there than there were dine in. The carne asada burrito was on point! I would definitely recommend it.
Good food
Good portion for what you pay for, staff are always friendly and professional, very clean place. I love the art and plants makes it an enjoyable experience to eat there.
Atmosphere: 5
Food: 5
Service: 5
I recently placed a rather large order over the phone with a staff member named Linda. At the end of the call, I asked for the total cost of my order but was told she could not provide it and that I would receive the total when I arrived for pickup.
When I arrived, I was very surprised to find that the prices charged were almost double what was listed on Nico’s online menu. I had reviewed the menu beforehand, expecting that the prices shown were current and accurate. When I asked why I couldn’t be given a total over the phone, Linda stated that she had other customers to deal with.
I found the customer service to be very poor. When I requested to speak with a manager, I was told no one was available. After being persistent, I was eventually given the owner’s information. Linda also asked me to pull up the online pricing so she could take pictures of it with her personal phone, which felt unprofessional.
This experience left me frustrated and disappointed. Clear communication and accurate, updated pricing are very important for customers, especially when placing large orders. I sincerely hope Nico’s Burritos will address this issue so future customers don’t encounter the same confusion and frustration.
Atmosphere: 1
Food: 3
Service: 1
Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Best nicos in tucson!
Atmosphere: 5
Food: 5
Service: 5
postmates always has a problem with them
Atmosphere: 1
Food: 1
Service: 1
This place is the best food in the entire world, I moved to Dallas & think about the nacho supreme almost daily. The Tex-mex & restaurants here have absolutely nothing on these fine folks!
Atmosphere: 5
Food: 5
Service: 5
Amazing fish tacos 👍
Food: 5
Service: 5
From Monday, June 9, 2025 visit. The worst, overpriced tacos we have ever had! We ordered four ground beef tacos with guacamole, a cheese quesadilla, and one soda for over $35.00! The tacos were so wet they should have been called soup! I took one bite of the quesadilla and threw it in the trash. We've been to other locations and have had good experiences but this was horrible!
Atmosphere: 1
Food: 1
Service: 1
Easily the WORST Nicos in Tucson, never get an order right, they don't care, prices are crazy and they are thinner than all other places like it. If you know Tucson we have a ton of them. Not hard to get it right but this place has always been complete trash. -5 stars, they seriously don't deserve 1
Restaurantji Recommends
This place sucks , doesn’t know how to answer the phone or open when they say they are supposed to. Save yourself the disappointment and go up the road to Filiberto’s they’re 24/7 and will answer their phone
Check your receipts. The amount on the menu does not match the receipt. This is not the 1st time. They have been doing this for a while now. Be careful and speak up. Bait and switch!!!
Their tacos are fabulous!
Atmosphere: 3
Food: 5
Service: 5
The dining area was a little small, but it seemed like there were more to go orders while we were there than there were dine in.
The carne asada burrito was on point! I would definitely recommend it.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Carne Asada
Excellent breakfast burrito.
Atmosphere: 3
Food: 4
Service: 4
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