Papa Johns Pizza
9505 E Broadway Blvd, Tucson
(520) 296-3434
Recent Reviews
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If I could leave lower then one star I definitely would this is ridiculous I places an order 30-40 mins prior to close for pick up and the called me and straight up said we are going to cancel your order because that would push us a little over our closing time and we already started cleaning which in a way I understand you you are still open for another 30+ minutes for an order that takes at most 20 mins to make and I would know I work with pizza for a living the conveyor oven take no more then 10 mins never will I order from here again so much for still being open.
Service: 1
I just spent 60 dollars on pizza from here after not having it for years. They didnt even send the seasoning that that make you pay for now the pizza taste like garbage and when I called the manager this girl thought it was okay to yell at customers. Im sorry I dont care that it was a dollar give me what I paid for best believe if I was a dollar short they definitely wouldn't give me my food though. I dont know how anyone eats this garbage and thinks it taste good. Never again
Atmosphere: 1
Food: 1
Service: 1
We just got a thin crust pepperoni, sausage and mushroom pizza. I picked it up. Very delicious and crispy, thank you Papa Johns!!!
Atmosphere: 5
Food: 5
Service: 5
Kept getting told my order would be so many minutes still. Then when my pizza was done they didn’t cook the dessert so I had to wait even longer. Received a email my order was ready and it was not. Definitely not going here again.
Atmosphere: 1
Service: 1
The employees were more concerned about clocking out. I tried calling in my order 3x's before arriving and they kept hanging up. We got there 30 minutes before closing time. They messed up our order. They added black olives instead of jalapeños to our pizza.
Service: 1
Absolutely disappointed 😞! The Philly Cheesesteak Papadia had thinly shaven meat that looked like a light sprinkle of parsley. I've had the sandwich before and it did not looked like want had been served this day. I waited about a hour or more and the guy that served me could care less.
Terrible customer service. My pizza was delivered to someone else and they weren't able to apologize or offer a discount.
We love this Papa Johns!
Can I get some pizza with my crust?
Spend 32 dollars on a pizza and you want to charge for a packet of cheese and pepper sprinkles!?? Ridiculous! It was cold and the dough was not cooked and slimy. GROSS.
Restaurantji Recommends
Ordered medium The Works. What I got was a small that was cold and undercooked. The topping were lacking too. Very overpriced. Total of $25 after delivery. Not worth it at all.
Food: 2
Asked for stuffed cheese garlic crust with onion, mushroom, pepperonis, sausage, and green pepper. I got basic unstuffed crust with all my topping plus pineapple for some reason…ew
Atmosphere: 3
Food: 1
Service: 4
I ordered a large Shaqaroni with jalapenos. It arrived slightly warm and overdone. The amount of pepperoni and cheese was definitely NOT double. When I called to provide feedback, the person on the phone said she was the one who made it, and assured me she made the pizza correctly. When pressed, she informed me that, if you ordered any additional items on this pizza, you will receive less pepperoni (and possibly cheese) despite also paying full price for both the Shaqaroni and the additional ingredients.
When I pressed further, she begrudgingly offered a satisfaction redemption on my next order, but it would be the exact same pizza made in the same way.
This is final straw, so I'm done with Papa John's, and will never order anything else from them.
We miss you, John.
Atmosphere: 1
Food: 1
Service: 1
I usually enjoy pizza from Pappa John’s, my recent experience might change my mind. I called and placed an order for the Shaqaroni! Granted, it was a Friday night and the store was pretty busy. The cashier was pleasant but it seemed as tho she was new. I got my pizza and drove home, a 7 minute drive from the location. I arrived home and settled in for a movie and pizza only to find, the pizza crust felt and tasted like the box it came in. Being hungry I just picked off and ate the toppings, my dog wouldn’t even eat the crust and that’s his favorite part of pizza night!
Parking: Parking is minimal due to sharing the parking lot with 2 other businesses.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Pepperoni Pizza, Meat Pizza, Extra Large New York Style Pizza
Cold Pizza. Probably was ok but the door dash driver must have stopped at their place for 20 min. Please stop using Door dash or Uber eats. Do these drivers realize we can see where they go on the app?
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