I'm sure I've had worse pizza than this, but I can't remember when. I got two pizzas. One was pepperoni and the other was jalapeño and mushroom. The toppings on the jalapeño and mushroom were so stingy, it looked like they were coming out of the cook's paycheck. One piece had a single piece of mushroom and another piece had none. It had hardly any jalapeño and the cheese was so sparce, crust and sauce showed through the middle of the pizza. The sauce on both pizzas was sweet and smelled terrible.
Dug Niemela
I've been waiting for the delivery for almost an hour and a half, when I messaged the delivery driver, she said she delivered the pizza, and I'm like where??? She left it on my front doorstep, and it's been sitting there, outside in the cold for who knows long??? I heard no knock, no doorbell, and I'm sitting just a few feet from the front door, she could even wait until I came to the door! Never again will I order a pizza and include the tip on the card, never!
Chris Thoreson
Ordered sauces and was charged for them. They did not even check to make sure the order was all there. When I called, Store manager said, yeah it will be an hour and 39 minutes before I can get those to you. Sorry. 👀 Terrible response to a mistake they made. Refund my money.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cut Pizza
Brian Joseph McNiff
Went in to order five pizzas a day ahead, and the store manager (will remain nameless, but her name is posted on the front), asked if I was picking up. I had to say no three times before she realized that I was in to order. She walked up with her shirt open showing multiple tattoos, and one on her face, and had a black eye. I don't care much about body art, but there is a level of professionalism that needs to be considered, especially in food service.
As we got through the order, I had to correct her a couple of times (not a difficult order, but she was obviously trying to go really fast) and when we got to the final bill, she tried to charge me nearly $100. I then pointed to the sign sitting out front advertising one-toppings for $9.99 each. Only then did she give me the correct price, and then she hurried to hide the sign.
The quality of the food the next day was fine, and the person who came up the next morning was very nice, but this place desperately needs a better store manager, before I'd be willing to go back.
Atmosphere: 2
Food: 4
Service: 1
Lucafu
They charge you for red pepper. How ridiculous is that.
Col Rich
Never order from this place. I have had several bad experiences with food arriving WAY later than it was supposed to. Tonight, I rolled the dice and ordered again. BIG mistake. A half an hour after my order was supposed to arrive, I still hadn't received it. The tracker said it was still being prepared. I called the restaurant and asked where my pizza was. The manager was hostile, accused me of cursing at him, and hung up on me. I had to call corporate to get my order cancelled.
I will no longer order Papa Johns. Marco's is WAY more cordial and actually delivers on time.
Service: 1
Tracy Watkins
I placed an order at 4pm scheduled for delivery at 630 and it’s still not here at 7pm. They don’t deliver now, they use DoorDash which is why it’s late and the food quality is lower. I’ll have to start buying dominos now.
Judy Cuellar
I ordered on the 24th of August for delivery. There was an issue with my order. So I called and identified the issue. They offered to make it right by putting a replacement pizza on my account. Tonight I wanted to redeem that offer. So I call in. The customer service rep REFUSED to honor that. Apparently there was a failure to add it to my account and since their general manager wasn’t in they couldn’t do anything for me. I asked who else I could speak to. She said idk maybe call another Papa John’s and talk to their GM. Subpar service and food
Atmosphere: 1
Food: 1
Service: 1
Ted Stallings
Did not eat at restaurant
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cut Pizza
Madalyn Paris
We normally have great experiences here with the food even though the service is not friendly, but this time the service was so nice and food was AWFUL! The pizza is tiny, an inch smaller than advertised and the crust was so THIN when I ordered original crust, it’s like eating cardboard. What the heck.
Incredibly disappointing. Ordered a Hawaiian pizza. I could count the few pieces of pineapple on it and maybe 6-8 dried up, overcooked pieces of ham. They should be embarrassed by this abomination.
Atmosphere: 3
Food: 1
Service: 3
SPC vonHamm
Pizza dough was so dry on the outside, and gooey under the cheese. The signature pepperoncini in the box was so tough and dry that I threw it away. Salad dressing was basically just soybean oil w/ herbs.
Food: 1
Service: 4
Charles Carson
Only order from here if you want your order to be incorrect and no one to do anything about it. They have gotten my order wrong probably 80% of the time.
Atmosphere: 1
Food: 3
Service: 1
Roxanne Martinez
They forget to sauce the wings a lot.
Atmosphere: 3
Food: 3
Service: 3
Craig
This store has the slowest and least friendly staff in the area. But hey, at least the pizza is good.
I'm sure I've had worse pizza than this, but I can't remember when. I got two pizzas. One was pepperoni and the other was jalapeño and mushroom. The toppings on the jalapeño and mushroom were so stingy, it looked like they were coming out of the cook's paycheck. One piece had a single piece of mushroom and another piece had none. It had hardly any jalapeño and the cheese was so sparce, crust and sauce showed through the middle of the pizza. The sauce on both pizzas was sweet and smelled terrible.
I've been waiting for the delivery for almost an hour and a half, when I messaged the delivery driver, she said she delivered the pizza, and I'm like where??? She left it on my front doorstep, and it's been sitting there, outside in the cold for who knows long??? I heard no knock, no doorbell, and I'm sitting just a few feet from the front door, she could even wait until I came to the door! Never again will I order a pizza and include the tip on the card, never!
Ordered sauces and was charged for them. They did not even check to make sure the order was all there. When I called, Store manager said, yeah it will be an hour and 39 minutes before I can get those to you. Sorry. 👀 Terrible response to a mistake they made. Refund my money.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cut Pizza
Went in to order five pizzas a day ahead, and the store manager (will remain nameless, but her name is posted on the front), asked if I was picking up. I had to say no three times before she realized that I was in to order. She walked up with her shirt open showing multiple tattoos, and one on her face, and had a black eye. I don't care much about body art, but there is a level of professionalism that needs to be considered, especially in food service.
As we got through the order, I had to correct her a couple of times (not a difficult order, but she was obviously trying to go really fast) and when we got to the final bill, she tried to charge me nearly $100. I then pointed to the sign sitting out front advertising one-toppings for $9.99 each. Only then did she give me the correct price, and then she hurried to hide the sign.
The quality of the food the next day was fine, and the person who came up the next morning was very nice, but this place desperately needs a better store manager, before I'd be willing to go back.
Atmosphere: 2
Food: 4
Service: 1
They charge you for red pepper. How ridiculous is that.
Never order from this place. I have had several bad experiences with food arriving WAY later than it was supposed to. Tonight, I rolled the dice and ordered again. BIG mistake. A half an hour after my order was supposed to arrive, I still hadn't received it. The tracker said it was still being prepared. I called the restaurant and asked where my pizza was. The manager was hostile, accused me of cursing at him, and hung up on me. I had to call corporate to get my order cancelled.
I will no longer order Papa Johns. Marco's is WAY more cordial and actually delivers on time.
Service: 1
I placed an order at 4pm scheduled for delivery at 630 and it’s still not here at 7pm. They don’t deliver now, they use DoorDash which is why it’s late and the food quality is lower. I’ll have to start buying dominos now.
I ordered on the 24th of August for delivery. There was an issue with my order. So I called and identified the issue. They offered to make it right by putting a replacement pizza on my account. Tonight I wanted to redeem that offer. So I call in. The customer service rep REFUSED to honor that. Apparently there was a failure to add it to my account and since their general manager wasn’t in they couldn’t do anything for me. I asked who else I could speak to. She said idk maybe call another Papa John’s and talk to their GM. Subpar service and food
Atmosphere: 1
Food: 1
Service: 1
Did not eat at restaurant
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cut Pizza
We normally have great experiences here with the food even though the service is not friendly, but this time the service was so nice and food was AWFUL! The pizza is tiny, an inch smaller than advertised and the crust was so THIN when I ordered original crust, it’s like eating cardboard. What the heck.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Incredibly disappointing. Ordered a Hawaiian pizza. I could count the few pieces of pineapple on it and maybe 6-8 dried up, overcooked pieces of ham. They should be embarrassed by this abomination.
Atmosphere: 3
Food: 1
Service: 3
Pizza dough was so dry on the outside, and gooey under the cheese. The signature pepperoncini in the box was so tough and dry that I threw it away. Salad dressing was basically just soybean oil w/ herbs.
Food: 1
Service: 4
Only order from here if you want your order to be incorrect and no one to do anything about it. They have gotten my order wrong probably 80% of the time.
Atmosphere: 1
Food: 3
Service: 1
They forget to sauce the wings a lot.
Atmosphere: 3
Food: 3
Service: 3
This store has the slowest and least friendly staff in the area. But hey, at least the pizza is good.
Atmosphere: 1
Food: 5
Service: 1
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