I prefer Papa John’s to any chain pizza restaurant, but you guys really missed the mark tonight. Pizza was not cut into slices and the toppings were 95% sauce which made for a very soggy crust.
Atmosphere: 4
Food: 2
Service: 4
Jessica Lutz
My previous online order was missing the extra toppings I paid for. I asked the manager to take off the cost of the missing topping & he said he couldn't. So instead, he told me that next time I come in, I would get a free pizza. I asked him how do I make sure that happens, & he said "it's already in the system, so just tell them about it" when I come in next time. So, for this online order I came in & mentioned I was supposed to get a free pizza due to what happened on my last order. They were pretty busy & it was a different manager who asked if I wanted to wait for them to make the free pizza. I politely said, "No, because that was the whole reason I made this order - because 1 of them was supposed to be free. I don't need/have time for an extra pizza to be made & why couldn't he discount 1 of the pizzas I already ordered & were ready to go?" He said I "should've called the order in & asked for a quality guarantee" so I could get the free pizza. I pointed out the original manager to this manager & told him I was never told any of this by that guy, or I would've done so. This manager was visibly irritated & started heavily punching buttons on the register while the original manager said maybe this guy could put another type of discount in. This manager didn't say a word to anyone, but then shoved crumpled recietps at me on top of the pizza boxes. I asked what this was & he exclaimed, "I already told you, I voided your whole order!" Confused, I told him, "No, you didn't say anything to me but just shoved these recietps at me". At this point, his eyes got really big & he made a rude face at me. So I just took the recietps/pizzas with me & said a flat "Thanks." & left immediately since I wasn't getting anywhere with this guy & he clearly wanted me out of his store. Another customer witnessed the whole scene & held the door open for me to leave. I told him "Shitty customer service", referring to this manager & the customer smiled & nodded in agreement. I feel like this whole altercation was unnecessary & unsettling to say the least. I told my husband what happened when I got home & he told me he'll go from now on, so he "can handle those type of crack heads". I was very uncomfortable & won't be going back unless I'm accompanied by my husband, though I shouldn't need to bring security with me for a pizza order.
Atmosphere: 1
Food: 4
Service: 1
Michael Craig
The pizza here is my favorite ever! I can't rave enough on how much I love Papa John's
Atmosphere: 5
Food: 5
Service: 5
Praise YAHWEH
Very awesome store. Great job guys. Keep it up! 👍🏻
Atmosphere: 5
Service: 5
Cary Orban
We stop and get Papa johns anytime we are in town. We live in Benson Az and don't have one. We usually stop at the one on 22nd. But we were close to this one and stopped in. The manager was running the register and he was top notch the most kindest helping and very cool dude. He helped us with everything we needed plus gave us a great discount. If u ever get the chance stop in this store cause you will get nothing but the best service & pizza!!
Atmosphere: 5
Food: 5
Service: 5
Felicia Scepidilionz
Not a customer, but a doordash driver. I need to say this is the cleanest pizza place I have ever seen. The employees were incredibly hardworking and friendly on what was an extremely busy night. Kudos to the staff
Atmosphere: 5
Food: 5
Service: 5
Tucson Boone
It’s always so difficult to order for delivery online!! … I’m usually just Better off driving to the store & just placing an order in person…
Food: 4
Service: 4
Christopher madden
Every time I go the Staff is friendly and helpful. I love going to this Papa John's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Armando Betancourt
The workers at this store are the best
Atmosphere: 5
Food: 5
Service: 5
Ronald Vukmir
Very disappointed with the New York style special pizza. Very little cheese.
Recommended dishes: Pepperoni Pizza, 10 Cheesesticks, Works Medium Pizza, Chocolate Brownie, The Works Pizza, Parmesan Cheese, Double Chocolate Chip Brownie
Bert Brownrigg
They were really fast. I called my order in and I needed it in a horry. I got there and it was ready. I ordered a thin crust combination with extra cheese. The pizza was hot and ready. I left a $3.00 tip.
Matt Huish
This location gets pretty slammed but they have hard working and friendly staff that get the job done well.
Service: 5
denise habib
The cheesy burger pizza is the best it’s the bomb I have had a tough few days a hard time I haven’t been feeling good I deserve a treat it’s really good I am a fan of burgers the pizza is my thing it’s my favorite the delivery driver was cute
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Double Cheeseburger Large Pizza
Eddie Corral
Paid extra for dipping sauces. My order came from door dash with no extra sauces... seems small but details shouldn't be over looked in this business.
I prefer Papa John’s to any chain pizza restaurant, but you guys really missed the mark tonight. Pizza was not cut into slices and the toppings were 95% sauce which made for a very soggy crust.
Atmosphere: 4
Food: 2
Service: 4
My previous online order was missing the extra toppings I paid for. I asked the manager to take off the cost of the missing topping & he said he couldn't. So instead, he told me that next time I come in, I would get a free pizza. I asked him how do I make sure that happens, & he said "it's already in the system, so just tell them about it" when I come in next time. So, for this online order I came in & mentioned I was supposed to get a free pizza due to what happened on my last order. They were pretty busy & it was a different manager who asked if I wanted to wait for them to make the free pizza. I politely said, "No, because that was the whole reason I made this order - because 1 of them was supposed to be free. I don't need/have time for an extra pizza to be made & why couldn't he discount 1 of the pizzas I already ordered & were ready to go?" He said I "should've called the order in & asked for a quality guarantee" so I could get the free pizza. I pointed out the original manager to this manager & told him I was never told any of this by that guy, or I would've done so. This manager was visibly irritated & started heavily punching buttons on the register while the original manager said maybe this guy could put another type of discount in. This manager didn't say a word to anyone, but then shoved crumpled recietps at me on top of the pizza boxes. I asked what this was & he exclaimed, "I already told you, I voided your whole order!" Confused, I told him, "No, you didn't say anything to me but just shoved these recietps at me". At this point, his eyes got really big & he made a rude face at me. So I just took the recietps/pizzas with me & said a flat "Thanks." & left immediately since I wasn't getting anywhere with this guy & he clearly wanted me out of his store. Another customer witnessed the whole scene & held the door open for me to leave. I told him "Shitty customer service", referring to this manager & the customer smiled & nodded in agreement. I feel like this whole altercation was unnecessary & unsettling to say the least. I told my husband what happened when I got home & he told me he'll go from now on, so he "can handle those type of crack heads". I was very uncomfortable & won't be going back unless I'm accompanied by my husband, though I shouldn't need to bring security with me for a pizza order.
Atmosphere: 1
Food: 4
Service: 1
The pizza here is my favorite ever! I can't rave enough on how much I love Papa John's
Atmosphere: 5
Food: 5
Service: 5
Very awesome store. Great job guys. Keep it up! 👍🏻
Atmosphere: 5
Service: 5
We stop and get Papa johns anytime we are in town. We live in Benson Az and don't have one. We usually stop at the one on 22nd. But we were close to this one and stopped in. The manager was running the register and he was top notch the most kindest helping and very cool dude. He helped us with everything we needed plus gave us a great discount. If u ever get the chance stop in this store cause you will get nothing but the best service & pizza!!
Atmosphere: 5
Food: 5
Service: 5
Not a customer, but a doordash driver. I need to say this is the cleanest pizza place I have ever seen. The employees were incredibly hardworking and friendly on what was an extremely busy night. Kudos to the staff
Atmosphere: 5
Food: 5
Service: 5
It’s always so difficult to order for delivery online!! … I’m usually just Better off driving to the store & just placing an order in person…
Food: 4
Service: 4
Every time I go the Staff is friendly and helpful. I love going to this Papa John's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The workers at this store are the best
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with the New York style special pizza. Very little cheese.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Good pizza. Some good deals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, 10 Cheesesticks, Works Medium Pizza, Chocolate Brownie, The Works Pizza, Parmesan Cheese, Double Chocolate Chip Brownie
They were really fast. I called my order in and I needed it in a horry. I got there and it was ready. I ordered a thin crust combination with extra cheese. The pizza was hot and ready. I left a $3.00 tip.
This location gets pretty slammed but they have hard working and friendly staff that get the job done well.
Service: 5
The cheesy burger pizza is the best it’s the bomb I have had a tough few days a hard time I haven’t been feeling good I deserve a treat it’s really good I am a fan of burgers the pizza is my thing it’s my favorite the delivery driver was cute
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Double Cheeseburger Large Pizza
Paid extra for dipping sauces. My order came from door dash with no extra sauces... seems small but details shouldn't be over looked in this business.
Atmosphere: 3
Food: 2
Service: 1
Loading...