Pei Wei Asian Kitchen

Pei Wei on Broadway in Tucson this location here is definitely about taking care of their customers they provide good old-fashioned customer service they definitely practice the customer's always right you don't see that anymore in restaurants I came here to eat there was some miscommunication with are food allergies I let the staff know as well as Martin he took care of the problem and corrected everything he understood where I was coming from provided excellent customer service Martin is a definitely down to earth fellow that cares about the customer he sincerely went out of his way to resolve all our issues and most importantly he listened thank you Martin again as well as all the staff there are always polite and kind great atmosphere always clean and great food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Drunken Noodles, Mongolian Steak with White Rice, Sesame Chicken, Thai Coconut Curry Chicken, Chicken Fried Rice

Use to drive across town for their food. Just picked up Chicken and broccoli with fried rice and it was terrible.. Chicken was not cooked and did not even look like chicken. No flavor. Last 2 meals have been terrible so will have to find another restaurant.

Food: 1

Service: 4

One of my favorite places to eat at, the food is always hot and fresh. The service is awesome.
Martin is fantastic, he's very professional and extremely courteous. Makes for a overall excellent experience. I definitely recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Martin was great very welcoming great customer service as well as all employees in . Food is great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mongolian Beef, Mongolian Steak with White Rice, Chicken Fried Rice

Absolutely FIRE!! Martin is a great guy, super friendly and attending !

Atmosphere: 5

Food: 5

Service: 5

A few choices of food, and the amount of food was less than I expected.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Mongolian Beef, Mongolian Steak with White Rice

Martín was outstanding
Great customer service and speedy service !

Atmosphere: 5

Food: 5

Service: 5

Martin Manga the general manager was superb!! I had place a take out order and my husband didn't want to go pick up, so I had to cancel.
Martin gave me what I previously ordered and an extra dish. It was a little tricky because I ordered with gift card , he even called me to make sure my credit was correct.
He was very personable and gave over the top service! Highly recommend him and Pei Wei!

Atmosphere: 5

Food: 5

Service: 5

Clean business, fast and curious service. Josh was very attentive, not sure if he was manager but he hustles.

Atmosphere: 5

Food: 5

Service: 5

I’m done, because my rice melted in my microwave.

Atmosphere: 4

Food: 2

Service: 4

Consistently good food. Always know what to expect.

Atmosphere: 4

Food: 4

Service: 3

Food quality and taste below expectations.
Service was quick and Good .
I ordered Chicken rice . Rice was not cooked properly.
Food Quantity was good enough.

Atmosphere: 3

Food: 3

Service: 5

Just all good

Atmosphere: 5

Food: 5

Service: 5

Fast, casual atmosphere. Went at 4 pm so not very busy. Prices were great! Even better used their app and got 2 for 16. But prices were only 11-13 dollars. Started with lettuce wraps. They were very good and gave you plenty of lettuce 9.98. I got the Mongolian beef, which came with scallions and perfectly cooked mushrooms. Nice change from some Chinese restaurants. My sister had the Kung Pao Chicken. It had carrots and sugar snap peas, which I love. Both dishes were a little sweeter than traditional Chinese restaurants, but had a spicy bite to it. Just a nice change and glad to see they have their old menu back.

Atmosphere: 5

Food: 5

Service: 5

Food is definitely not that great. Compared to PF Chang's ( same company) it's horrible.

Atmosphere: 4

Food: 2

Service: 3