I was listening to Safe and sound playing until some stupid kid was screaming
nitzia torres
I had my daughters first birthday here yesterday I’ve never hosted or really been to Peter pipers during the start of the party there was some miss communication with my reservation about cups for the kids to drink something and when I went to speak to the girl in the front she apparently started crying bc I was “ rude” when I wasn’t I was respectful and asking for clarification about it off the bat she already knew what reservation I was referring too and started to act very annoyed bc I was asking questions I then ended the conversation and said Thankyou and went to tell my husband we would have to buy the cups which is no problem then the party planer supervisor (ANDY or ANDREA) unsure that’s what was given to me by the other manager told me the girl was crying bc i “bullied her and was aggressive trying bully her into giving me cups” ANDY came up to me stating “if you are going to continue to be rude to the 15 year old child in front I will personally have you and your items removed” and when trying to figure out what was going on she then yells at me Infront of my party stating “I’m not going to argue with you ma’am this is your only and final warning because your party can end now” I was baffled and extremely disappointed and embarrassed the little girl who apparently was crying so bad decided to sit and eat at a table pointing exactly infront of my party and point and laugh staring at everyone in my party with another employee then ANDY and some other employees then had a security guard come in and stand by them and laugh and stare at my party as well trying to intimidate it’s extremely unprofessional and was very uncomfortable for everyone ANDY then came multiple times harassing my party and being extremely rude to everyone my cousin who is not from here didn’t know u couldn’t bring cups and ANDY came up to me yelling to leave and remove the cups and or we had to leave too I tried to explain she didn’t know and ANDY yelled again very aggressively close to me stating “IM NOT GONNA TELL YOU AGAIN” then about 45 min after she comes back stating we have “15 min to pack up and leave or they will come and remove your items” In the end speaking to another employees there the girl was never crying she just wanted a excuse to apparently leave early I don’t understand what the hostility of these girls were or if they knew someone in my party but regardless the issue to be bullied and harassed at my baby’s FIRST birthday!? it should have never happened I am extremely disappointed in the service we were given especially when they didn’t have to do anything I hosted my own party and cleaned my own area I was told by a employee and the general manager to call corporate but at this point I don’t even want ti deal with Peter pipers and it’s sad bc this was my first time ever being with them and this was the outcome do better and train them better especially with customer service this day was supposed to be special but instead it was full of negativity and hostility by a manager at that? The party planner manager? If this is how u treat your parties then maybe that isn’t the job for you respectfully Peter pipers has always been a staple in my husbands life it’s his favorite place and to have his daughters party ruined like that never been so disappointing
Atmosphere: 1
Food: 1
Service: 1
Mari Valenzuela
To start off this location has zero small kid games which sucks they took out all the good games . But I was there for a birthday party today an the party had ended early due to staffing doing a horrible job at communicating correctly plus the staff was extra rude an I was disappointed with the service never booking here again I don’t recommend.
R Nun
Floor Manager there was awesome didn't catch his name however will be returning to add it here thanks for the service!
Atmosphere: 5
Food: 4
Service: 5
Jim Dell
Not a bad price, pizza well worth it.
Atmosphere: 4
Food: 5
Service: 5
Wendy Parker
Manager and staff were awesome. We had an awesome birthday party there. Great customer service, friendly and outgoing staff! Great atmosphere. It is hard to find friendly and great staff these days was refreshing to go see that yesterday!
Atmosphere: 5
Food: 5
Service: 5
Jose Moreno
Overpriced food, the texture is like cardboard, 20$ on avg without a coupon or deal... wings like 10$ games are the only thing that's decent at prices but even then they are broken half the time, the buffet ain't bad but if you're kid is 3 and younger they will still charge you but 7.99$ beforehand they uses to let them eat with the parents if they was 3 and younger... but maybe I was mistaken... me and my son uses to come here at least once a week... with the buffet... jumping and games spend on avg 80$... but now its gone up to 100$... time for Domino's mix and match deal 6.99 for selective items like a 2 topping medium pizza, you can get two of those for 15.40 want bread bite another 6.99, want come cakes 6.99... crazy I might come back in the future for family events but other then that guess it's time to look for a new pizza placeHope to see better improvements
Atmosphere: 1
Food: 1
Service: 1
George
Great place to eat.. buffetVery friendly associates and good pizza.. even though there was a continuous line waiting for pizza but they did a good job keeping it full..Parking: Large parking lot..easy in out onto 12 the ave
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Daniel Rodriguez
Worst managers I’ve ever seenThe technical manger was rude to my kids. Also you need be 18yo to ride the rides.
Atmosphere: 1
Food: 1
Service: 1
Rene Soto
Kid-friendliness: Lots of game but little expensive to play
I was listening to Safe and sound playing until some stupid kid was screaming
I had my daughters first birthday here yesterday I’ve never hosted or really been to Peter pipers during the start of the party there was some miss communication with my reservation about cups for the kids to drink something and when I went to speak to the girl in the front she apparently started crying bc I was “ rude” when I wasn’t I was respectful and asking for clarification about it off the bat she already knew what reservation I was referring too and started to act very annoyed bc I was asking questions I then ended the conversation and said Thankyou and went to tell my husband we would have to buy the cups which is no problem then the party planer supervisor (ANDY or ANDREA) unsure that’s what was given to me by the other manager told me the girl was crying bc i “bullied her and was aggressive trying bully her into giving me cups” ANDY came up to me stating “if you are going to continue to be rude to the 15 year old child in front I will personally have you and your items removed” and when trying to figure out what was going on she then yells at me Infront of my party stating “I’m not going to argue with you ma’am this is your only and final warning because your party can end now” I was baffled and extremely disappointed and embarrassed the little girl who apparently was crying so bad decided to sit and eat at a table pointing exactly infront of my party and point and laugh staring at everyone in my party with another employee then ANDY and some other employees then had a security guard come in and stand by them and laugh and stare at my party as well trying to intimidate it’s extremely unprofessional and was very uncomfortable for everyone ANDY then came multiple times harassing my party and being extremely rude to everyone my cousin who is not from here didn’t know u couldn’t bring cups and ANDY came up to me yelling to leave and remove the cups and or we had to leave too I tried to explain she didn’t know and ANDY yelled again very aggressively close to me stating “IM NOT GONNA TELL YOU AGAIN” then about 45 min after she comes back stating we have “15 min to pack up and leave or they will come and remove your items” In the end speaking to another employees there the girl was never crying she just wanted a excuse to apparently leave early I don’t understand what the hostility of these girls were or if they knew someone in my party but regardless the issue to be bullied and harassed at my baby’s FIRST birthday!? it should have never happened I am extremely disappointed in the service we were given especially when they didn’t have to do anything I hosted my own party and cleaned my own area I was told by a employee and the general manager to call corporate but at this point I don’t even want ti deal with Peter pipers and it’s sad bc this was my first time ever being with them and this was the outcome do better and train them better especially with customer service this day was supposed to be special but instead it was full of negativity and hostility by a manager at that? The party planner manager? If this is how u treat your parties then maybe that isn’t the job for you respectfully Peter pipers has always been a staple in my husbands life it’s his favorite place and to have his daughters party ruined like that never been so disappointing
Atmosphere: 1
Food: 1
Service: 1
To start off this location has zero small kid games which sucks they took out all the good games . But I was there for a birthday party today an the party had ended early due to staffing doing a horrible job at communicating correctly plus the staff was extra rude an I was disappointed with the service never booking here again I don’t recommend.
Floor Manager there was awesome didn't catch his name however will be returning to add it here thanks for the service!
Atmosphere: 5
Food: 4
Service: 5
Not a bad price, pizza well worth it.
Atmosphere: 4
Food: 5
Service: 5
Manager and staff were awesome. We had an awesome birthday party there. Great customer service, friendly and outgoing staff! Great atmosphere. It is hard to find friendly and great staff these days was refreshing to go see that yesterday!
Atmosphere: 5
Food: 5
Service: 5
Overpriced food, the texture is like cardboard, 20$ on avg without a coupon or deal... wings like 10$ games are the only thing that's decent at prices but even then they are broken half the time, the buffet ain't bad but if you're kid is 3 and younger they will still charge you but 7.99$ beforehand they uses to let them eat with the parents if they was 3 and younger... but maybe I was mistaken... me and my son uses to come here at least once a week... with the buffet... jumping and games spend on avg 80$... but now its gone up to 100$... time for Domino's mix and match deal 6.99 for selective items like a 2 topping medium pizza, you can get two of those for 15.40 want bread bite another 6.99, want come cakes 6.99... crazy I might come back in the future for family events but other then that guess it's time to look for a new pizza placeHope to see better improvements
Atmosphere: 1
Food: 1
Service: 1
Great place to eat.. buffetVery friendly associates and good pizza.. even though there was a continuous line waiting for pizza but they did a good job keeping it full..Parking: Large parking lot..easy in out onto 12 the ave
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
Worst managers I’ve ever seenThe technical manger was rude to my kids. Also you need be 18yo to ride the rides.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Lots of game but little expensive to play
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Werx Deep Dish Pizza
Restaurantji Recommends
Awesome location Erick the manager was great at making sure all parties had a great time. We’ll definitely be having another birthday day party
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Birthday Cake, 5-Meat Supreme Pizza, Hot Wings, Chicken Wings
Very bad staff, pizza is alright, and the atmosphere is pretty average for an arcade.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza Wings and Personal Veggie Supreme Pizza, Large Cheese Pizza
One off the
Atmosphere: 5
Food: 5
Service: 5
Please Hire energetic motivated nice people, All but 1 employee are super lazy tired and cranky.. Young lady with glasses up front is sweet!
Atmosphere: 1
Food: 3
Service: 1
Great place for the kids....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Wings, Caesar Salad, Pizza Wings