I spent too much money over nasty food, it was disgusting. The filet mignon was very hard to eat, it was very chewy. It also tasted like metal. The salad had stale lettuce and the green beans on my plate were not warm, they were cold.We also got the grilled salmon, it was very dry and tasted burnt. The ribs were not fall off the bone ribs, they were hard to cut, unbelievable. The burgers I make at home were better than the burgers there too. I will NEVER eat there again. VERY UNSATISFIED. IT WAS NASTY.
Atmosphere: 3
Food: 1
Service: 2
Sarah Sjostrand
The filet mignon was great but the Cowboy steak was so tough we couldn’t cut through it in spots. Good service though. The loud speaker going off took away from the atmosphere a lot. A bit pricey for what you get.
Atmosphere: 4
Food: 3
Service: 5
Kevin Spratt
There were 4 of us dining there last night 02/1026 , service and atmosphere were both excellent, I was very disappointed in my $40 ribeye steak it was very thin and had no flavor and was overcooked ( ordered medium rare)was pretty much mediumI. I was very disappointed as we had been anticipating our 1st trip there for weeks
Atmosphere: 5
Food: 3
Service: 5
Pokegemz
If you are looking for a nostalgic look back at old Arizona western style town and food. This is the place. Perfect for families with small kids. Lots of things to do outside of the restaurant, including pictures, rides on old trains and even carnival rides. The food itself was very good. No weight in the evening since they have lots of tables. Steaks and sides were very delicious. Also a full bar, which was also very good. If you are not sure what the whole necktie thing is about, this is a no necktie kind of place. Come wearing one and they will make sure it comes off.
Atmosphere: 5
Food: 5
Service: 5
Dominic Vega
rust Arizona look modern food great taste
Atmosphere: 5
Food: 5
Service: 5
Steve Street
The steaks have gotten smaller and more expensive, the service has gone down hill, staff are not as friendly as they use to be. I used to like going here for a great steak and enjoyed the service not no more.
Atmosphere: 5
Food: 3
Service: 3
Danielle Mims
Good steak but overpriced. To get any decent sides you have to pay for each one. Jessica is super cool and will buy cheap used ties from you for the really interesting restaurant tradition of cutting off ties and handing them from the ceiling. Good to go from a different experience
Atmosphere: 4
Food: 4
Service: 5
Alberto Aguirre
Best of the best
Atmosphere: 5
Food: 5
Service: 5
Steve P
Excellent meatl as usual execept for the salad. We brought home peach cobbler and could not eat it - it was terrible tasting!
Atmosphere: 4
Food: 4
Service: 4
Ignas Bernotavičius
We came here with a pet and we were given the table. 2min later the waiter comes and says we can't be here with the pet.
It is fine if you don't accept pets, but you could inform before leading us to the table.
The family has been going to Pinnacle Peak for over three decades and have always been pleased with the consistently good service and food. Last night (10/16/25) was a different story. I ordered my usual cowboy steak which seemed much smaller than usual with no flavor. My wife ordered full rack of ribs which are usually fall of the bone meat, not the case this time. Hopefully this was just a glitch in the food quality.
Update: I was not expecting a response to my review from Pinnacle Peak management, but they did! We were provided with an opportunity to revisit the restaurant, and we were happy that we did as the food and service (Doc) were great. The food quality met the expectations of years past. Happy to see customers were seated in the various dining areas and not just the center location. Thank you for taking customer satisfaction seriously!
Atmosphere: 5
Food: 5
Service: 5
Reddog Knives
I had the ribeye my wife had a fillet, stakes were cooked perfectly, great waitress was exceptionally nice. Cool little western town I was surely recommend for a family with children.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lil' Cowboy Steak, Saddle Up Salad, Pint of Beans
M Y
Lip smack’n steaks! Feels like home! Good’ol country service!
Atmosphere: 5
Food: 5
Service: 5
jonnyrocket
Had dinner here for the first time several months ago and it was absolutely delicious! Brought a friend this time and really bragged on the place only to be severely disappointed. The service was great and of course the atmosphere is fun with the western theme and the tie cutting thing.
What really landed flat this time were the dry, thin, chewy ribeye steaks. Enjoying ribeye steaks is a guilty pleasure for us. We love how juicy and savory each bite can be as it melts in our mouths. The only thing melting during this visit was our expectation of a delicious meal. We've never had a ribeye that was this chewy and lacking in flavor.
We waited several weeks to write this review because we didn't want it to be reactionary and overly negative. Our last visit was positive and there are tons of five star reviews so we're going to chalk this up to just a bad luck day at Pinnacle Peak steakhouse.
FYI-The beans are bland, the bread so so and you have to pay extra for a baked potato.
I spent too much money over nasty food, it was disgusting. The filet mignon was very hard to eat, it was very chewy. It also tasted like metal. The salad had stale lettuce and the green beans on my plate were not warm, they were cold.We also got the grilled salmon, it was very dry and tasted burnt. The ribs were not fall off the bone ribs, they were hard to cut, unbelievable. The burgers I make at home were better than the burgers there too. I will NEVER eat there again. VERY UNSATISFIED. IT WAS NASTY.
Atmosphere: 3
Food: 1
Service: 2
The filet mignon was great but the Cowboy steak was so tough we couldn’t cut through it in spots. Good service though. The loud speaker going off took away from the atmosphere a lot. A bit pricey for what you get.
Atmosphere: 4
Food: 3
Service: 5
There were 4 of us dining there last night 02/1026 , service and atmosphere were both excellent, I was very disappointed in my $40 ribeye steak it was very thin and had no flavor and was overcooked ( ordered medium rare)was pretty much mediumI. I was very disappointed as we had been anticipating our 1st trip there for weeks
Atmosphere: 5
Food: 3
Service: 5
If you are looking for a nostalgic look back at old Arizona western style town and food. This is the place. Perfect for families with small kids. Lots of things to do outside of the restaurant, including pictures, rides on old trains and even carnival rides. The food itself was very good. No weight in the evening since they have lots of tables. Steaks and sides were very delicious. Also a full bar, which was also very good. If you are not sure what the whole necktie thing is about, this is a no necktie kind of place. Come wearing one and they will make sure it comes off.
Atmosphere: 5
Food: 5
Service: 5
rust Arizona look modern food great taste
Atmosphere: 5
Food: 5
Service: 5
The steaks have gotten smaller and more expensive, the service has gone down hill, staff are not as friendly as they use to be. I used to like going here for a great steak and enjoyed the service not no more.
Atmosphere: 5
Food: 3
Service: 3
Good steak but overpriced. To get any decent sides you have to pay for each one. Jessica is super cool and will buy cheap used ties from you for the really interesting restaurant tradition of cutting off ties and handing them from the ceiling. Good to go from a different experience
Atmosphere: 4
Food: 4
Service: 5
Best of the best
Atmosphere: 5
Food: 5
Service: 5
Excellent meatl as usual execept for the salad. We brought home peach cobbler and could not eat it - it was terrible tasting!
Atmosphere: 4
Food: 4
Service: 4
We came here with a pet and we were given the table. 2min later the waiter comes and says we can't be here with the pet.
It is fine if you don't accept pets, but you could inform before leading us to the table.
Service: 1
Restaurantji Recommends
The family has been going to Pinnacle Peak for over three decades and have always been pleased with the consistently good service and food. Last night (10/16/25) was a different story. I ordered my usual cowboy steak which seemed much smaller than usual with no flavor. My wife ordered full rack of ribs which are usually fall of the bone meat, not the case this time. Hopefully this was just a glitch in the food quality.
Update: I was not expecting a response to my review from Pinnacle Peak management, but they did! We were provided with an opportunity to revisit the restaurant, and we were happy that we did as the food and service (Doc) were great. The food quality met the expectations of years past. Happy to see customers were seated in the various dining areas and not just the center location. Thank you for taking customer satisfaction seriously!
Atmosphere: 5
Food: 5
Service: 5
I had the ribeye my wife had a fillet, stakes were cooked perfectly, great waitress was exceptionally nice. Cool little western town I was surely recommend for a family with children.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lil' Cowboy Steak, Saddle Up Salad, Pint of Beans
Lip smack’n steaks! Feels like home! Good’ol country service!
Atmosphere: 5
Food: 5
Service: 5
Had dinner here for the first time several months ago and it was absolutely delicious! Brought a friend this time and really bragged on the place only to be severely disappointed. The service was great and of course the atmosphere is fun with the western theme and the tie cutting thing.
What really landed flat this time were the dry, thin, chewy ribeye steaks. Enjoying ribeye steaks is a guilty pleasure for us. We love how juicy and savory each bite can be as it melts in our mouths. The only thing melting during this visit was our expectation of a delicious meal. We've never had a ribeye that was this chewy and lacking in flavor.
We waited several weeks to write this review because we didn't want it to be reactionary and overly negative. Our last visit was positive and there are tons of five star reviews so we're going to chalk this up to just a bad luck day at Pinnacle Peak steakhouse.
FYI-The beans are bland, the bread so so and you have to pay extra for a baked potato.
Atmosphere: 5
Food: 1
Service: 5
Still one of the best steaks to be had in Tucson.
Atmosphere: 5
Food: 5
Service: 5
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