PY Steakhouse

5655 W Valencia Rd, Tucson
(520) 324-9350

Recent Reviews

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Alex Garcia

Recommended. Very attentive staff. The food was outstanding. I'll be back for sure. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Nick Marfe

Terrible food and terrible service. The free appetizer they served was a fermented grape with a cinnamon sauce (which the server presented by saying we’ve been getting bad reviews on this but let us know what you think), the bread came out super stale, and when I asked what the server recommended, he recommended something that was no longer on the menu. I said something to the GM and he brought out a bone marrow appetizer and it was over cooked and dry and served with potato chips and dried tomatoes. I said something a second time. The GM cut us off after one drink and because of that we were not allowed in the casino for 24 hours. Security threatened to call the cops when I was asking questions to get clarification on the situation and I asked to talk to his manager. The security manager told me it was rude that I was asking for a refund for our second night at the hotel and finally the casino manager came over and was very friendly and comped our room and we left. One of the worst customer service and food service experiences I’ve ever had. I will never be eating here again.

Atmosphere: 2

Food: 2

Service: 1

James Yu

My wife and I had her birthday dinner at this restaurant. It did not disappoint they gave us more than excellent customer service and were attentive for our tables needs. We need more service staff like the staff that were working tonight. I don't think I have ever had better service even at any other high class restaurant.

Atmosphere: 5

Food: 5

Service: 5

Connie

My husband and I have eaten at PY Steakhouse 4 times for special events, birthdays and anniversaries. PY had never disappointed. Excellent steaks, superb wines and great desserts. Well worth the price for special occasions.

Nicole Miller

Started off nice champagne but service was lacking and they didn't do what they always do with the rosemary and ordered steak Mr and came out welldone think they would have been more help but not

Atmosphere: 2

Food: 1

Service: 1

BUTCH MADSEN

Had 6 people there for dinner. Worst service ever. 3 of us got our salads after their steak was finished. My potatoes came after my steak was done. Never again. Took an hour to get our first course

Atmosphere: 2

Food: 4

Service: 1

Regina Santaniello

Delicious

Atmosphere: 5

Food: 5

Service: 5

Ryan

Amazing steak and service. We were there for our office Christmas party and PY took great care of us. It was my first time there but will not be my last.

Atmosphere: 5

Food: 5

Service: 5

Loretta

Overall the was very very good. I enjoyed a margarita with my dinner and the only negative comment I'll make is that I went back to the bar at 10:09 in the evening at the bar, which is outside the dining room and where you can sit at the bar and sit around the bar is and it had just closed. I was quite disappointed because I wasn't going to order a nasty margarita from any bar in the casino. What i'm commenting about is when I went up to the bar and a guy said well we're closed. I said OK I just wan see your menu to see the margarita that I got and he said well we're closed I said I know I just would like to see the menu and see the margarita description and he kind of reluctantly gave me the menu to look at and I thought he was very rude - the bartender. The margarita was good but I won't be back there to get a margarita ever again and I probably won't eat there again because I didn't like that attitude and when does a restaurant only open on Tuesdays to Saturday from 4 to 10pm in a casino? This Restaurant is one of the highest rated restaurants in Tucson. I got a very negative vibe from that bartender. The staff in the restaurant was excellent. The hours of operation are ridiculous.

Opentable Diner

Bryson was a fantastic server and very knowledgeable. We were celebrating and he made sure our experience was top notch! We had a great time and look forward to coming back in the future ! 

MARTIKA

It's a must for our family to dine in at Py when we want to come to the casino . The food the service are beyond excellent!

Jane

Excellent prime rib! Pricey but what you get is worth it. Much better meat and side dishes

Nina Hamilton

Had my 70th birthday dinner here and by far it was one of the best restaurant experiences. The hostess was very friendly and wished me a happy birthday. The servers were very attentive throughout the entire meal. The drinks and food were fantastic. They really went out of their way to make me feel special.

Atmosphere: 5

Food: 5

Service: 5

Andrew

In every way a wonderful experience. Enjoyed an anniversay dinner with my wife. Never felt rushed by staff. 2 very attentive servers throughout dinner. Service and all of the food is very top shelf.

Irene Niemi

I went here for my birthday 3 months ago so I took my wife back today for her birthday because the food was so exceptional and the service is over the top. We had the luxury of having Steve and Jeniah for our servers.

Atmosphere: 5

Food: 5

Service: 5

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