Red Lobster

Last minute need for an open restaurant on Christmas Day. Staff was friendly and efficient. Turned out to be a happy surprise.

The staff seemed terrified at any request. (And I measure the word ‘terrified'). I think the management there must be extremely hard. I had reserved a wheelchair friendly table for my mom. When we arrived, we were seated at a middle of room table with little passable space for others and no space for the wheelchair and O2 tank. So we asked for a booth, as they were on the sides of the restaurant, out of the way and easier to place my mom's equipment. The hostess seemed very afraid when we asked if we could move over to another table. She said ‘no, it's not allowed'. (even though half of the space was available for booths). I asked if she could ask the seating manager at front, to which she froze. So I asked the manager reception lady myself, who was very upset at my request. She first said no in a very sharp way, then instructed me to step aside and wait, she said other booths were reserved, which I could understand, but literally half the seating available was a booth. So we just accepted the big round center table, obstructing the path. We asked if we could put my mom's equipment somewhere. Our waitress (Stephanie), who was very helpful and friendly said ‘sure, put it next to that empty booth'... so we couldn't move, but we could put my mom's equipment next to an empty booth - that stayed, with most of the other booths, free the whole time. Then, whenever we asked for something, like more sweetener to a bus person or runners, you could see they were literally afraid to get more. They would freeze. This to me is a sign of poor management of people. We won't come back to this location. You could feel the stress. I feel bad for the front line staff in this restaurant.

Brought my 88 y/o Veteran friend for his birthday lunch to Red Lobster. Reservations were made in advance and everyone was very accommodating. The Food was fantastic and our waitress, Stephanie, was very professional and nice !! Red Lobster is the place to go for great food & excellent service!!

Atmosphere: 5

Food: 5

Service: 5

The coconut shrimp and the shrimp fettuccine were delicious as usual, but the highlight of our meal was our server. Ari was excellent. She was very attentive and and took care of all of our needs with a smile. Very enjoyable experience.

Atmosphere: 5

Food: 5

Service: 5

Service was great and food was delicious !

Atmosphere: 5

Food: 5

Service: 5

Jauna was wonderful and attentive!

Atmosphere: 5

Food: 5

Service: 5

My family and I went to Red Lobster Friday evening, and our server was Allie. She was the sweetest, very attentive, always made sure we had everything we needed and was very patient while we decided what to order.. the food was also delicious and everything was very nice! 😊

Atmosphere: 5

Food: 5

Service: 5

Stephine is an excellent waitress. Very attentive & polite

Atmosphere: 5

Food: 5

Service: 5

Perfect experience. The food was hot and very good. Also, great service by the front desk and by our server, Michelle. The Manager checked in on us, told him we were very happy.

Atmosphere: 5

Food: 5

Service: 5

Stephanie was great, always checking with us

Atmosphere: 5

Food: 5

Service: 5

The food was really good and Kilee gave great service. We will be coming back!

Atmosphere: 5

Food: 5

Service: 5

Jauna was a wonderful server and very attentive to the table! Food was good and we had a great first experience :)

Atmosphere: 5

Food: 5

Service: 5

Red Lobster is SO BACK!!!! We’ve been here twice in two weeks. The lobster tails and grilled shrimp are delicious. Service is friendly and efficient and I love their new menu. New cocktails are delicious! I love their daily specials. We’ll be coming back (again). Thanks Gabe for the great service.

Atmosphere: 5

Food: 5

Service: 5

Michelle was awesome!!!!!

Atmosphere: 5

Food: 5

Service: 5

Michelle was fast and so very knowledgeable! Such a pleasure!

Atmosphere: 5

Food: 5

Service: 5