Fentonelli's Pizzeria & Bar

Been eyeballing Fentonelli’s until now, and I finally at least tried it for carry-out pizza. I gotta tell you, I’m pretty particular about my pizza. And born and raised in The Bronx. And I absolutely loved Fentoneli’s pizza! First of all, the online ordering experience was a breeze, the pizza ws hot and ready on time, and I even received a text notification that it was ready. And the woman working the counter was pleasant and welcoming.

Secondly, the pizza itself (Neapolitan-Brooklyn hybrid meatball in my case), exceeded my expectations! Crust? Nailed it - crispy AND chewy, charred on the bottom but just enough. AND had a few dough bubbles on top! Texture? Pretty much exactly what I look for. Sauce to cheese ratio is also very good. Cheese itself is quality mozzarella. Tasted delicious.

And for added bonus, conveniently located. Instantly became the new go-to pizza place with the first bite. Will absolutely return!

Solid food. Not a fan of the amount of wings you get with the wing order (6 wings for $15) which is why they get one star off.

Enjoying one of the best white pizzas I've ever had. Perfect crust and cheese combo. So glad I stumbled across this place. Will be back even though i live on the complete opposite side of town.

Really enjoyed the food. The atmosphere allowed friends and I to linger. The service was great. I’ll be back.

Terrible, best described as bread with ketchup. We ordered a meat lovers with mushrooms takeout and their were very little of either. Disappointing

Goel is a real one! Food is great

Six of us went on Dec 22. Firstly we had to go back to retrieve our coats and sweaters because it was so absurdly cold. Our waiter was very kind in understanding our concern. The restaurant was not very busy and yet the drinks were slow to arrive and our food exceptionally slow. Granted we shared some items and usually when considering pasta this would be reasonable but the portions were not only exceedingly small even with 2 additional items, which were also skimpy. The Alfredo was anything but creamy (very dry)
and our Italian member did not finish his spaghetti and meatballs because he said it had a metal taste. When I expressed how small the portion was, the waiter offered to bring bread (surprisingly not already brought);
what a shock to be charged $8!
Nice looking restaurant but very disappointing!

Atmosphere: 3

Food: 1

Service: 2

Was super impressed with this place! The GM, Goelle, works super hard, which shows by the way the restaurant operates! The food came out quick, was delicious & there was plenty of staff to handle how busy it was on a Friday at 7pm. Also, the bartender, Rachel, was wonderful! Overall, fantastic experience!!

Atmosphere: 5

Food: 5

Service: 5

Wife and I showed up roughly at 6:20pm and were told it would be a 5-10 min wait. No big deal. Odd that there were a few open tables though. 25-30 min passed and after being repeatedly asked if we’d prefer to sit at the bar and responding with “no,” we’re finally seated….at a table that had been open the entire time?! Sat down, ordered a couple salads. One set of silverware. Asked the hostess who was bussing tables and bringing out water for another set of silverware who acknowledged, but then proceeded to forget. I decided to grab one off another table. Waiter takes our order, brings out our food, but no check-in afterwards. The only saving grace for this establishment is it’s food. No complaints there. But the staff (at least the ones we dealt with), need some serious training on customer service and competency, and learn to be more personable. It almost felt like we were imposing or like we stepped into a “local joint” and we were just some outsiders that shouldn’t have been there. Oh well, maybe we’ll try takeout next time.

Atmosphere: 3

Food: 4

Service: 1

You have to try their tequila old fashion! Food was great too 🥳

Went in yesterday, and can honestly say some of if not the best pizza I’ve ever had. Mozz sticks were perfect as well. Will be returning, only thing that would make it better would be some sort of fountain drinks.

Atmosphere: 5

Food: 5

Service: 4

Ordered food for delivery, they delivered the salad but not the pizza, told me for an extra charge we could get another pizza?

Atmosphere: 1

Food: 1

Service: 1

My pizza was more than well done. Charcoal burnt. The spaghetti noodles had to be sent back since they were undercooked. Crunchy undercooked. I was underwhelmed. Could have been better.

Atmosphere: 3

Food: 2

Service: 3

I've never eaten here and now I never will. I attempted to order food to go from here a few evenings ago. I looked at the menu before I came and knew what I wanted. Unfortunately, the hostess who was assisting me didn't have any idea what I was talking about when I tried to order. I requested a menu, showed her the item, and she proceeded to walk away to talk to the bartender. Once my order was put in the computer successfully, I attempted to pay with cash, two twenties to be specific. The hostess, who never gave me her name, looked at me as if I tried to pay with Monopoly money. After an absurd amount of time, she finally walked away again to get change from the bartender. When she came back, she handed me a twenty and the change from the bartender. I immediately handed her back the twenty, explaining that money was for my food. I then took the total of my bill and counted up to confirm my change back. It was short $3. I told the hostess this and she again looked at me blankly. I told her to keep the $3 as a tip, to which she nodded and proceeded to answer the phone as I walked out. When I got back to my friends at the bar next door, I had just finished telling the story and my second- hand embarrassment for the hostess, when she shows up next to me. She proceeds to tell me her manager said I owe an additional $7. Baffled and embarrassed as my friends and other patrons are staring, I told her no as I had counted the change back in front of her and they had shorted me $3. She proceeded to argue with me becoming more and more indignant and tells me I can talk to her manager. Livid at this point, I walk back to the restaurant and request the manager. No other than the bartender from earlier speaks up that she is the manager. I tell her the situation, to which she stares at me condescendingly. I finally tell her they can keep their food, and I want my money back. She gave me the $20 bill but not the $3 I was shorted.
I understand people can be new, but something that should have been turned into a training opportunity for an employee was turned around on me into a humiliating experience.

TLDR: Don't go here unless you want to be accused of stealing rather than the restaurant properly training their staff.

Atmosphere: 1

Food: 1

Service: 1

Maybe the best mozzarella sticks I've ever had. Pepperoni's are tiny little cups of flavor.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks