Donny in the meat department is amazing. I actually go to this location from Sierra Vista because Safeway usually has meat on sale for a dollar a pound less in Tucson and I go to Tucson regularly. This location is not far off I -10 and also not far from a dog park (yes my two pups love going for a ride especially when I'm making a meat run) and I've found Donny to be fantastic in accommodating my requests and really a friendly person as well. If the world had more people like Donny, we'd be way better off! Hats off to Donny and the East Valencia Safeway meat department!
Debra Phillips Acker
Staff in the store very pleasant and helpful. Love going to this store, always clean and stocked!
Steve G.
I had to go into Safeway because Frys didn't have what we needed fo pickup. The carts were cleaned, only one j*** customer not wearing a mask. Frys pickup hasn't been good and it has plenty of bare faces. A employee had his hands full still asked if I needed help find something. He not only tells the aisle, but the standing on one foot uses the other to point on the direction. I think I may be a Safeway customer now.
Brian Bostick
They are wrapping the pay machines in plastic thinking that is safe. Everyone still touching same plastic wrap. Why not just clean the machines after each use?
Sara Meade P.
Safeway at Bear Canyon. This is a quick stop store. Not for major shopping. Prices are high and the choice minimal. Yesterday I was there picking up a few things. I was behind an older man. There was a woman checking out. The checker talked and talked and finished and still talked. Long enough that the old man turned around and told me a long d*** joke. We chatted and the checker finally got around to serving him. The elapse was about 8 or 9 min. She was an older checker. Late 60's probably, dark hair. Mona may have been her name. She was snotty to the old man. Then he wanted to give me his monopoly tickets. The checker just stood there with her had out and the tickets. The old man took them and gave me the receipt. I said not the blue things, he was confused and the checker still stood there with her hand out. By this time I spoke up and said I will take the tickets, he gets the receipt. She still stood there with her hand out. WTH. Finally in a clipped attitude she announced, "I can ONLY give them to him." Finally he gave me everything, I took the tickets and he left with his receipt. I guess I pissed her off because she was downhill from there. Rang me up, never making eye contact and all my things piled up on the conveyor. She never attempted to pack anything. Just stood there. Finally I started packing my own groceries. She put a melon in a bag...very slowly. I finished, put everything in my cart and left. Time for her to retire!
Larry B.
Just your average grocery store, nothing fancy. Much better than Fry's. At least they don't move everything around every night. Prices are average for the area and it is always good for last minute things.
Arlene Cleary
Awesome hardworking employees
Henry R.
The cashier named Breanna was extremely rude to me and my family. She threw the groceries and had very horrible disposition. She threw my mothers bag of chips so hard the chips inside were crumbled. It's very sad that Safeway would hire such a horrible person that would be intentionally be rude to us when we're nothing but polite. I hope that your family doesn't have the same horrible and traumatizing experience that mine had. The cashier's name was Breanna.
Sunny R.
I have always like this Safeway...that is until approximately 6 months ago. Checking out is a nightmare. Never enough checkers and then when you do try to check out they try to get you to contribute to every cause on the planet. I think that it should be enough when you slide your debit card if you say yes or no..... In addition, I tried the delivery service. Loved it! However, the second time I tried to do it, what a nightmare. They now go thru "Instacart." I tried to retrieve my previous order, but wasn't able to. Then when I tried to order some things that are seasonal, they directed me to Fry's. Well, if I wanted to go to Fry's I wouldn't be ordering home delivery. However, I am now seriously considering using Fry's for home delivery, or when Amazon opens up full-time here.....from them. I don't typically order meat or fresh veggies for delivery. Those are items that I go shop for. However, canned/boxed food, pet food, laundry soap ect....I buy on-line. Safeway is probably going to go the way that several other stores before them have gone. I used to love grocery shopping, however over the past few years, it's not fun. No one to help you find what you are looking for. Increased prices. Poor inventory. And to top it off the cashiers are exhausted. Obviously, they aren't being given their breaks....Shame on you Safeway.
Dj S.
This location is always clean, and never has long lines. The staff there is always happy and friendly with the customers. These reasons are the only reason for the two stars provided. If you are in the store and attempt to add coupons to your card, they will not attach! Store employees are aware of this being an issue, but not much they can do. The last several times I have gone, the items from the bakery and the fruit department have all been expired! I didn't think that with a store as pricey as Safeway, that I would have to be vigilant on checking expiration dates!!! I will never buy from their bakery or fruit departments again! I have never been in a Safeway any where else that had such horrible departments with expired foods. They should probably just do themselves a favor and shut down those two departments! They are NOT helping this Safeway store out at ALL!!!
I slipped on a water spill, which was covered with a floor mat, and now over a year later, I'm stuck with medical bills because safeways insurance adjuster doesn't want to settle on a fair amount to cover my bills - which they requested I have. I still have pain and swelling occasionally on the affected knee and all I want is a fair settlement to cover my expenses. they don't care about their customers or their safety
Crystal M.
The Fry's on Houghton is so much better!!!! Not only that but the Starbucks at this Safeway is terrible, I'm not sure of her name but the blonde "barista" has messed my order up at least 3 times I told her I only wanted one shot of espresso and she asked another girl "well isn't there normally 3 shots in a grande so should I only put 2?" to which the girl replied no there are two but that was besides the point because I specifically said I wanted one regardless of how much is normally in the drink and ended up with an add shot so 3 total so she didn't even listen to her coworker and another time when I was in the store I overheard her telling another customer that she "misheard" him while he was ordering... She needs better training and I wouldn't get pastries every time I'm in there there are multiple flies and she only throws out a few pastries when she she's you watching but leaves the rest in there even though they are all contaminated I'm sure.
Mendy M.
I have given this store a few tries & always end up being disappointed. In Virginia the Safeway stores are great & their produce is top notch! I spoke with another person who said the Safeways in California are great but the Safeway in Rita Ranch is awful! It's definitely not up to standards here in Rita Ranch. We bought 3 bowls of cut up watermelon & pineapple. The watermelon was subpar & had a lot of rind in it while the pineapple was juiceless & tart. We also bought some ambrosia salad at the deli which was awful & basically coconut. We buy the ambrosia at Fry's often & it is awesome! My Mom who isn't picky didn't like the fruit or ambrosia salad. This Safeway is way overpriced for the items they choose to sell as produce & other stuff. I've been to Aldi's back in Illinois & their produce was always way better than anything this Safeway sells & for way less. The parking lot is typically empty. In my opinion this shortcomings reflects on their manager who obviously doesn't care about the store. Fry's is typically crowded & their parking lot is full which tells me the preference is here is Fry's due to Safeway's shortcomings. If this Safeway was comparable to Safeways elsewhere there wouldn't be a problem. I wonder if this Safeway is aware of all of their complaints. If they think it's because there is another grocery store so close & it's easier access they really need to assess the situation thoroughly. Even their in store Starbucks has issues. If you want to be a manager, be a leader & take care of your store instead of being lazy letting your employees get away with things such a poor food sanitation & ordering the subpar produce so you can mark it up 400%.
Gypsy B.
The grocery store needs to be updated, Several times I have asked vegetable produce manager to put FRESH products out. I refuse to purchase produce that I would throw out. Sometimes they are willing to help/ others times NO help-what's on the shelf is all u get. Today I tried theStarbucks kiosk. Was kept waiting several minutes while the ONE staff member working made 3 other drinks ,refilled ice machine, washed containers , chatted to passing persons. I guess if your a regular here service Not so bad. I will never pay for coffee at this kiosk again. And the grocery store better improve or I'm shopping else where Sooner rather than later. Store 9040 E.Valencia rd. Tucson , AZ85747
Donny in the meat department is amazing. I actually go to this location from Sierra Vista because Safeway usually has meat on sale for a dollar a pound less in Tucson and I go to Tucson regularly. This location is not far off I -10 and also not far from a dog park (yes my two pups love going for a ride especially when I'm making a meat run) and I've found Donny to be fantastic in accommodating my requests and really a friendly person as well. If the world had more people like Donny, we'd be way better off! Hats off to Donny and the East Valencia Safeway meat department!
Staff in the store very pleasant and helpful. Love going to this store, always clean and stocked!
I had to go into Safeway because Frys didn't have what we needed fo pickup. The carts were cleaned, only one j*** customer not wearing a mask. Frys pickup hasn't been good and it has plenty of bare faces. A employee had his hands full still asked if I needed help find something. He not only tells the aisle, but the standing on one foot uses the other to point on the direction. I think I may be a Safeway customer now.
They are wrapping the pay machines in plastic thinking that is safe. Everyone still touching same plastic wrap. Why not just clean the machines after each use?
Safeway at Bear Canyon. This is a quick stop store. Not for major shopping. Prices are high and the choice minimal. Yesterday I was there picking up a few things. I was behind an older man. There was a woman checking out. The checker talked and talked and finished and still talked. Long enough that the old man turned around and told me a long d*** joke. We chatted and the checker finally got around to serving him. The elapse was about 8 or 9 min. She was an older checker. Late 60's probably, dark hair. Mona may have been her name. She was snotty to the old man. Then he wanted to give me his monopoly tickets. The checker just stood there with her had out and the tickets. The old man took them and gave me the receipt. I said not the blue things, he was confused and the checker still stood there with her hand out. By this time I spoke up and said I will take the tickets, he gets the receipt. She still stood there with her hand out. WTH. Finally in a clipped attitude she announced, "I can ONLY give them to him." Finally he gave me everything, I took the tickets and he left with his receipt. I guess I pissed her off because she was downhill from there. Rang me up, never making eye contact and all my things piled up on the conveyor. She never attempted to pack anything. Just stood there. Finally I started packing my own groceries. She put a melon in a bag...very slowly. I finished, put everything in my cart and left. Time for her to retire!
Just your average grocery store, nothing fancy. Much better than Fry's. At least they don't move everything around every night. Prices are average for the area and it is always good for last minute things.
Awesome hardworking employees
The cashier named Breanna was extremely rude to me and my family. She threw the groceries and had very horrible disposition. She threw my mothers bag of chips so hard the chips inside were crumbled. It's very sad that Safeway would hire such a horrible person that would be intentionally be rude to us when we're nothing but polite. I hope that your family doesn't have the same horrible and traumatizing experience that mine had. The cashier's name was Breanna.
I have always like this Safeway...that is until approximately 6 months ago. Checking out is a nightmare. Never enough checkers and then when you do try to check out they try to get you to contribute to every cause on the planet. I think that it should be enough when you slide your debit card if you say yes or no..... In addition, I tried the delivery service. Loved it! However, the second time I tried to do it, what a nightmare. They now go thru "Instacart." I tried to retrieve my previous order, but wasn't able to. Then when I tried to order some things that are seasonal, they directed me to Fry's. Well, if I wanted to go to Fry's I wouldn't be ordering home delivery. However, I am now seriously considering using Fry's for home delivery, or when Amazon opens up full-time here.....from them. I don't typically order meat or fresh veggies for delivery. Those are items that I go shop for. However, canned/boxed food, pet food, laundry soap ect....I buy on-line. Safeway is probably going to go the way that several other stores before them have gone. I used to love grocery shopping, however over the past few years, it's not fun. No one to help you find what you are looking for. Increased prices. Poor inventory. And to top it off the cashiers are exhausted. Obviously, they aren't being given their breaks....Shame on you Safeway.
This location is always clean, and never has long lines. The staff there is always happy and friendly with the customers. These reasons are the only reason for the two stars provided. If you are in the store and attempt to add coupons to your card, they will not attach! Store employees are aware of this being an issue, but not much they can do. The last several times I have gone, the items from the bakery and the fruit department have all been expired! I didn't think that with a store as pricey as Safeway, that I would have to be vigilant on checking expiration dates!!! I will never buy from their bakery or fruit departments again! I have never been in a Safeway any where else that had such horrible departments with expired foods. They should probably just do themselves a favor and shut down those two departments! They are NOT helping this Safeway store out at ALL!!!
Restaurantji Recommends
Don't forget to bring a grocery list!
I slipped on a water spill, which was covered with a floor mat, and now over a year later, I'm stuck with medical bills because safeways insurance adjuster doesn't want to settle on a fair amount to cover my bills - which they requested I have. I still have pain and swelling occasionally on the affected knee and all I want is a fair settlement to cover my expenses. they don't care about their customers or their safety
The Fry's on Houghton is so much better!!!! Not only that but the Starbucks at this Safeway is terrible, I'm not sure of her name but the blonde "barista" has messed my order up at least 3 times I told her I only wanted one shot of espresso and she asked another girl "well isn't there normally 3 shots in a grande so should I only put 2?" to which the girl replied no there are two but that was besides the point because I specifically said I wanted one regardless of how much is normally in the drink and ended up with an add shot so 3 total so she didn't even listen to her coworker and another time when I was in the store I overheard her telling another customer that she "misheard" him while he was ordering... She needs better training and I wouldn't get pastries every time I'm in there there are multiple flies and she only throws out a few pastries when she she's you watching but leaves the rest in there even though they are all contaminated I'm sure.
I have given this store a few tries & always end up being disappointed. In Virginia the Safeway stores are great & their produce is top notch! I spoke with another person who said the Safeways in California are great but the Safeway in Rita Ranch is awful! It's definitely not up to standards here in Rita Ranch. We bought 3 bowls of cut up watermelon & pineapple. The watermelon was subpar & had a lot of rind in it while the pineapple was juiceless & tart. We also bought some ambrosia salad at the deli which was awful & basically coconut. We buy the ambrosia at Fry's often & it is awesome! My Mom who isn't picky didn't like the fruit or ambrosia salad. This Safeway is way overpriced for the items they choose to sell as produce & other stuff. I've been to Aldi's back in Illinois & their produce was always way better than anything this Safeway sells & for way less. The parking lot is typically empty. In my opinion this shortcomings reflects on their manager who obviously doesn't care about the store. Fry's is typically crowded & their parking lot is full which tells me the preference is here is Fry's due to Safeway's shortcomings. If this Safeway was comparable to Safeways elsewhere there wouldn't be a problem. I wonder if this Safeway is aware of all of their complaints. If they think it's because there is another grocery store so close & it's easier access they really need to assess the situation thoroughly. Even their in store Starbucks has issues. If you want to be a manager, be a leader & take care of your store instead of being lazy letting your employees get away with things such a poor food sanitation & ordering the subpar produce so you can mark it up 400%.
The grocery store needs to be updated, Several times I have asked vegetable produce manager to put FRESH products out. I refuse to purchase produce that I would throw out. Sometimes they are willing to help/ others times NO help-what's on the shelf is all u get. Today I tried theStarbucks kiosk. Was kept waiting several minutes while the ONE staff member working made 3 other drinks ,refilled ice machine, washed containers , chatted to passing persons. I guess if your a regular here service Not so bad. I will never pay for coffee at this kiosk again. And the grocery store better improve or I'm shopping else where Sooner rather than later. Store 9040 E.Valencia rd. Tucson , AZ85747