Sarku Japan
5870 E Broadway Blvd Space 556, Tucson
(520) 849-9334
Recent Reviews
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Its good, but they never open on time and don't always have the best attitude.
Very rude employees.
I love the mixture of cooked sushi rolls & chicken teriyaki bowl style barbecue. It's my favorite choice out of all the options in the food court. I hope it's just remodeling because I can't understand why it would close down permanently. The food there is soooo good.
Certified BANGER. I live 6 hours away and when I visit this is a must go to place. It’s been my favorite for years and I know that will ever change.
Very frustrated..I downloaded the app to get a $5 coupon and I asked mid-line if I had to order on the app after I downloaded it. She says no. I see the $5 credit and got a text message saying I can get $5 off today. I get to the front of the line and have cash only and she says I have to order on the app. I go to my car and get my credit card and go back. Now all of a sudden my $5 credit is gone. I ask the lady and she says it gives it to you after you order. She literally pressed the submit button FOR ME and it goes through without processing the $5 off. I only wanted to eat here because of the coupon. The lady at the front could care less and said to contact corporate. Then I wait forever for them to call my number but apparently I had to tell them I ordered on the app and my food was sitting there getting cold the whole time. UPDATE: I contacted customer service and they promptly gave me a credit for my order, which I appreciate so that’s why I changed it from a one star to a three star rating.
I've been to park Mall several times in the last year and several times I've visited sarku, I'm not returning because first the five dollars offered for first time ordering online doesn't work,you sign up and they keep your information. Second, They NEVER have sushi and it's right there on the menu, EVERY TIME I ask for it,NO SUSHI!!!! Take it off the menu or better yet, GET OUT of Park Place!
I ordered my food online to get it quicker I get there and no one in line and my order is not done and then I wait for 30 more minutes to get food why in the hell would I order online if the people that where showing up are getting it quicker this is stupid
These people do not care about their customers, they consistently misrepresent their potion sizes and have cheat their customers.. Don’t give them your business!!!
The food is just nasty! Stay away.
This place is good but they hit the customer hard with shrinkflation
Restaurantji Recommends
I got the Teriyaki bowl (Tuesday special) and I think it was $6.99 (about $9 with taxes). The food is always really fresh and yummy. The staff is friendly enough and as quick as they can be. When there's a huge line, there's only so much they can do without performing spells!
Food's alright but they don't even pretend to listen to your order. Hope you want chicken teriyaki
The old Asian man that stands around is extremely rude and makes you not even want to buy from here. It’s a bummer because I enjoy their food. I’m pregnant and he was just so rude about giving me the sauce I paid for & I ended up crying
There is this Asian man that is always standing around and when I asked him for a item they forgot to give me he LITERALLY stamps it on the counter and gives me the dirtiest look I’ve ever seen lmao but I really like there food but he’s always rude makes me not want to spend money with them
Good food fast service.
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