Ordered a summer berry lemonade for my daughter because she saw the advertised photo. They got her name wrong and after waiting awhile I asked that it might be hers and they were off a little on the name. He dismissed me. I had to wait in the long line again as multiple people came and went getting their drinks. Finally after about 20 minutes giving me the one that they stated was the wrong name. When I asked if they could put more of the Boba pearls in they said I'd have to wait in line again and pay for more. I pointed out my daughter stated there was more shown in the picture and he stated it was an advertisement.
Sabastian Rodriguez
The cashier that took my order at 3 pm on Sat the 21st was amazing. I understand it was super busy. But the girl calling out the drinks was super quite. Customers could not hear.
Atmosphere: 2
Food: 4
Service: 5
Santiago Soto Camou
Excellent service, and very nice and cute people, and they speak Spanish and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey & Pesto Panini
Daniel Acevedo
Awesome service always thank y'all!!!💪😎👍
Kevin Renner
I went to Starbucks at the Tucson Mall on September 25th around noon to get some water for my three-year-old, and the gentlemen making the drinks completely ignored me and served the women after me and was flirting with them and giving them stickers and other free stuff along with other women who were ahead of me. I saw a smaller cup of water with no ice in it and asked him if this was mine, and he told me it was sitting there for hours. I told him I paid for a large cup of iced water, and kept responding, "Just take it!" I continued telling him it was not mine and responded with the same answer. I am unsure if he has comprehension issues or didn't want to assist me since I was a guy. It seems like flirting with female customers was more important to him. I just took the water and later dumped it as stagnant water is a health violation. I did get my large cup of water but made excuses as to why he didn't serve me in the first place. I have never had such a horrible experience with Starbucks.
Atmosphere: 1
Service: 1
Giovanna Adolph
These poor girls are really struggling. Super sweet and friendly, at least
Amjed Razzaq
Very disappointing service I had today completely not my order what I asked for
Service: 1
Jon Langbert
Friendly staff, but my Frappuccino came out basically melted. I think the coffee they put in was perhaps a bit hot. Wasn’t in the mood to wait any longer for it to be remade so hopped on Google to complain instead.
Atmosphere: 5
Food: 2
Service: 5
Cathy R
Oleato was delicious!
Atmosphere: 4
Food: 3
Service: 4
Giuseppe DeMasi
The employee at this location particularly Britany, Raymond and Michelle were SOOO NICE and made such a delicious latte. They’re the best!
I would give this place ZERO stars if I could! The customer service is at its lowest! The two male barbistas, are so unprofessional and rude. They seem very overwhelmed, and the girl just stands around and does nothing. The drinks are very sloppy!
Service: 1
Lavender Hart
Wheelchair accessibility: It's located in a shopping mall.
Erik Perez
I have been to this Starbucks at 10 am regularly and they are never open until 1015. Is there a reason they can’t perform the fundamental task of showing up and being prepared for a 10 am opening?
Ordered a summer berry lemonade for my daughter because she saw the advertised photo. They got her name wrong and after waiting awhile I asked that it might be hers and they were off a little on the name. He dismissed me. I had to wait in the long line again as multiple people came and went getting their drinks. Finally after about 20 minutes giving me the one that they stated was the wrong name. When I asked if they could put more of the Boba pearls in they said I'd have to wait in line again and pay for more. I pointed out my daughter stated there was more shown in the picture and he stated it was an advertisement.
The cashier that took my order at 3 pm on Sat the 21st was amazing. I understand it was super busy. But the girl calling out the drinks was super quite. Customers could not hear.
Atmosphere: 2
Food: 4
Service: 5
Excellent service, and very nice and cute people, and they speak Spanish and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey & Pesto Panini
Awesome service always thank y'all!!!💪😎👍
I went to Starbucks at the Tucson Mall on September 25th around noon to get some water for my three-year-old, and the gentlemen making the drinks completely ignored me and served the women after me and was flirting with them and giving them stickers and other free stuff along with other women who were ahead of me. I saw a smaller cup of water with no ice in it and asked him if this was mine, and he told me it was sitting there for hours. I told him I paid for a large cup of iced water, and kept responding, "Just take it!" I continued telling him it was not mine and responded with the same answer. I am unsure if he has comprehension issues or didn't want to assist me since I was a guy. It seems like flirting with female customers was more important to him. I just took the water and later dumped it as stagnant water is a health violation. I did get my large cup of water but made excuses as to why he didn't serve me in the first place. I have never had such a horrible experience with Starbucks.
Atmosphere: 1
Service: 1
These poor girls are really struggling. Super sweet and friendly, at least
Very disappointing service I had today completely not my order what I asked for
Service: 1
Friendly staff, but my Frappuccino came out basically melted. I think the coffee they put in was perhaps a bit hot. Wasn’t in the mood to wait any longer for it to be remade so hopped on Google to complain instead.
Atmosphere: 5
Food: 2
Service: 5
Oleato was delicious!
Atmosphere: 4
Food: 3
Service: 4
The employee at this location particularly Britany, Raymond and Michelle were SOOO NICE and made such a delicious latte. They’re the best!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service, food and drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
WHY ARE YOU CLOSED??
Atmosphere: 1
Food: 1
Service: 1
I would give this place ZERO stars if I could! The customer service is at its lowest! The two male barbistas, are so unprofessional and rude. They seem very overwhelmed, and the girl just stands around and does nothing. The drinks are very sloppy!
Service: 1
Wheelchair accessibility: It's located in a shopping mall.
I have been to this Starbucks at 10 am regularly and they are never open until 1015. Is there a reason they can’t perform the fundamental task of showing up and being prepared for a 10 am opening?
Service: 1
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