Starbucks

3951 W Ina Rd #101, Tucson
(520) 572-7457

Recent Reviews

Sort by
Auburn

I always enjoy going to this location as it is right off the freeway. Their drinks can be a hit or miss weather it is made right the first time, but 80% of the time it's made well.They are extremely understanding and helpful when you need your drink remade. Their costumer service is always great. Especially the guy who takes orders in the morning. His energy is infectious.

Atmosphere: 5

Food: 4

Service: 5

AP C

My favorite Starbucks. They are always so friendly and seem happy even in a hectic environment.

Atmosphere: 5

Food: 4

Service: 5

Sock Puppet

My 25 minute drive thru experience this morning has me wondering why slow moving and slow witted middle aged people are holding everything up when young people still confuse the offered wage with a livable one. Was bonkers. I just hope window lady goes home and steps on and or eats a small set of legos if you know what I’m saying.

Atmosphere: 1

Food: 3

Service: 1

Diana Drury

yum yum

Atmosphere: 5

Food: 5

Service: 5

Cody Nguyen

This is one of the worst Starbucks to go to. The employees offer lousy service and obviously hate their job and the good is missing toppings at time. I ordered a Double Smoke Bacon which was supposed to have bacon but it came with just a egg and 2 buns. Do not come here

Atmosphere: 3

Food: 1

Service: 1

Allen Nolden

My honeys favorite place.

Atmosphere: 5

Food: 5

Service: 5

Sam Jones

Jordan Is the man. Made my morning. Half sweet in that beast!!!

Atmosphere: 5

Food: 5

Service: 5

josh normal

Rude, arrogant and entitled describes the baristas at this location. 30% is the percentage of the time your order will be correct.

Atmosphere: 1

Food: 4

Service: 1

Johnathon Eppley

Lisa was awesome my drink came out differently than normal turns out my app changed the ingredients all on its own. We found the problem and she fixed it for me. Thank you for the help!

Atmosphere: 5

Food: 5

Service: 5

M. Flores

Love This Location!Ginger Makes Sure To Take Care Of Her Customers!

Doug Crawford

charged me for an item they didn’t have then refused to refund me,, against policy im told so i paid for

Atmosphere: 1

Service: 1

Shawna Locke

Don’t go here they never have you food ready when you order on the app I waited 10 min when I ordered 16 min before I

Atmosphere: 1

Food: 1

Service: 1

Merrisa Lawson

I am completely taken back and would feel bad leaving a "bad" review. But the fact that Patrick is presenting Starbucks in such state. My Birthday was on Saturday. I always take advantage of the birthday reward by getting exactly what I like for free! It's a pricier drink but very delicious. Long story short I thought you could redeem it that week or month or something like that. I didn't know it had to be the day of. I recently moved out of Tucson. Which was my home for 30+ years. My first trip back for a visit. Happen to be on my birthday. Which I came down for other reasons. Reasons why I didn't get to make it into Starbucks THAT Saturday. Me thinking it was no big deal and that I would just enjoy my treat tomorrow, when I was less busy. I walked into your store. This last Sunday around noon. Wasn't greeted. But that's okay. We have our bad days. I stood at the register for a little bit before Patrick approached myself with "what can I get for you?" (Hi Patrick. I'm doing okay. Thank you for asking. Sorry you were having a bad day I guess, I mean idk) Anyways. I didn't let that bother me and I started to order. He made disgusted faces the entire time. Wrinkling his eyebrows, tilting his head to the side and responding with quick, fast "anything else?" after every line I said, almost cutting me off. Even in the middle of ordering I was so distracted by him, I forgot a part of my drink I looked at him, smiled and said "oh gosh my brain. I cannot remember what it's called" he responding by giving a sigh. I smiled and picked what I could remember. It was time for the paying part, he told me my total. I scanned my phone and said "i would like to use my birthday reward please" he said okay and continued. He then asked me, when my birthday was. I barely opened my mouth saying "yesterday" confused before Patrick seemed to chipper right up saying "oh yeah no, we don't do that here. It has to be the day of your birthday" I mean I was happy he was finally smiling and making eye contact. As well as projecting his voice, letting me know that I wasn't going to get the birthday drink today. After trying to tell him that I was so confused. Because I thought it was the week of. He just kept cutting me off saying "no. Nope. Sorry" as I started to walk away, as I have no business BUYING such a EXPENSIVE drink for no reason. he then yelled out the remaining amount owed. Because when I scanned my card for the birthday reward. He charged it instead. And when I thought I wasn't getting the drink, I already paid for it. Full price. The thing is. It's a drink. It was my birthday. I was a couple hours late. Patrick, you denied me my drink happily. But sadly took my order. I don't understand how you got joy from taking my smile. I eman It's what you did. Our community counts on people like you to try and bring kindness and love to our community... since you count on US when we use our hard earned money on caffeine juice at your store, that YOU represent. You don't know this. But even with a smile and bubbily personality.... I'm actually battling a lot of hard tims right now. I entered your store with a positive mind and attitude about the day excited for something instead I left, bummed, hurt, embarrassed. Because you made sure to address me infront of everyone. And made me feel the way you do. Oh and I left a whole lot poorer. I know people are not always cheery and kind to you, Patrick. But it's not an excuse to be that way toward others. Especially when you represent such companies. Please consider everything you do next time you step infront of your register and ask someone "what can I get for you?" It's just a drink. Big to me. Little to you. It wouldn't have hurt you to just be kind. Let alone just letting someone have a FREAKIN BIRTHDAY drink. Starbucks gives out drinks all day long. Mess ups, no pick ups, training. Etc. not to mention all the waste. I

Atmosphere: 2

Food: 4

Service: 1

OtakuGenetics

Great little Starbucks. My only complaint is the drive through wasn't open when I got there. But that is not a big deal still a great store.

Atmosphere: 5

Food: 5

Service: 5

Mohamed AZ

Arther you have Midas touch bless you and your hands thank you so much best coffee I will come to Starbucks more because of you… also Lola you are great too and role

Atmosphere: 5

Food: 5

Service: 5

Loading...