The only location that doesnt wipe the cup before they hand it to you. Also the only drive thru location where the app doesn't let you tip after. Lately the drive thru is blocked and since their parking lot is small it hasn't been worth making a stop on the way home. Its saved me money. So im greatful and annoyed.
Atmosphere: 2
Food: 3
Service: 3
Karina Vazquez
According to the Starbucks app, this store normally is scheduled to close at 9PM on weekdays. I arrived at 7:45pm and attempted to go through the drive-thru but apparently there was a car parked in the middle of the drive-thru in the opposite direction. With the clear intention to avoid letting any cars go through. I could see that there was still associates inside the restaurant All and although they did appear to be doing close down procedures, the door was already locked with no indication that they were technically done for the night. Even after I had knocked on the door and one of the associates made eye contact me and did not give any indication on whether the store was still open or closed. I can understand if I have been given particular reasons on needing to shut down the store early, but it appeared that the associates simply did not want to take any more orders for the rest of the night. This is incredibly poor service standards for Starbucks and I hope that the franchise owner of this particular Starbucks is well aware of it. Edit: they did it again and this time I have the picture to prove it
Loren Thompson
The drive thru is constantly closed, I end up going somewhere else as it isn’t an option to bring my infant twins inside. I wish I could rely on this business.
Jennifer Spalding
It appears as though my previous review was taken down. I almost never leave negative reviews. I am honest and seek nothing in return, only wish for customer service to improve. I pulled up to the drive-through excited to try a new drink and was treated with a snarky, passive aggressive attitude that left me stunned in the drive thru. Mind you, I was friendly as I always am, but was caught off guard when I felt like the woman at the drive-through was talking to me like a child. That affected me the rest of the day. I was disappointed to say the least.
Food: 3
Service: 1
Laura Mackie
Was suprised to see another review upset about the employees. This is my favorite location, and only Starbucks I will go to, period. And thats specifically because of the employees. They are always incredibly friendly and joyful, recognizing regulars, working fast and accurately... I admittedly don't go often, but everytime without fail, I've had a uniquely great experience.
Atmosphere: 5
Food: 5
Service: 5
Griffen Kruse
Coffee and food was on point. I sometimes use Starbucks as an alternative to working at home. The crew this morning sounds like a frat party. Full throated wolf howls and other yelling, specifically from a young female. I understand that working from a Starbucks isn’t a library environment.
I love businesses where the employees are having fun. In my opinion, this crew has exceeded reasonable fun, and is disruptive to the customers. I’m sitting next to a man wearing a Vietnam Vet hat, and he is visibly irritated.
Atmosphere: 2
Food: 5
Service: 5
Riky Boots
Emma was fighting with another customer when I was trying to pickup my mobile order
Service: 1
Harper Collins
Zero stars should really be an option. Your employee tells a customer in DRIVE-THRU he has to put a shirt on while in his vehicle 🤣🤣🤣 yall stupiđ.. Then to say it was policy🤣🤣
Atmosphere: 1
Food: 1
Service: 1
Zack Othic
Apparently they can’t give out water to construction workers that come through and ask
Atmosphere: 1
Food: 1
Service: 1
Ellie Beaubien
This location is a joke. It's a 50/50 chance they'll open the doors. I guess due to staff shortage. Sometimes you can order online, but the staff will make you walk through the drive-thu to get your order, rather than open the door. I wasn't a hard core Starbucks person anyway, it was just convenient because of the location. After today's experience, I won't give my money to Starbucks anymore.
My fiancé and I are straight and white. There were black lives and rainbow posters on the tack board. No one was in line except us and the workers kept walking past us like we weren’t even there. After maybe 4-5 minutes finally were served with an attitude. Will be talking to a lawyer for discrimination. It’s on video.
Snipes Gonzales
Didn’t even make my coffee right hardly put any coffee in mostly cold foam guy seem like he’s mad or something
Service: 1
Desi Esp
The Coffee taste like it’s sat there for a very long time i’ve been there a lot of times, but on multiple occasions this has happened
David O'Neal
Was visiting Tucson for 6 days and spent the mornings here. Everyone was extremely kind and this store is so organized. Awesome store.
Jessica Rivera
One of my many local Starbucks, I decided to stop here at this location to redeem my Starbucks ⭐️ reward for a free coffee. I was so excited for my order, it was a venti upside down caramel macchiato ex. Caramel drizzle. Tasted way to watery not enough coffee such a shame 😕 couldn’t even finish it.
The only location that doesnt wipe the cup before they hand it to you. Also the only drive thru location where the app doesn't let you tip after. Lately the drive thru is blocked and since their parking lot is small it hasn't been worth making a stop on the way home. Its saved me money. So im greatful and annoyed.
Atmosphere: 2
Food: 3
Service: 3
According to the Starbucks app, this store normally is scheduled to close at 9PM on weekdays. I arrived at 7:45pm and attempted to go through the drive-thru but apparently there was a car parked in the middle of the drive-thru in the opposite direction. With the clear intention to avoid letting any cars go through. I could see that there was still associates inside the restaurant All and although they did appear to be doing close down procedures, the door was already locked with no indication that they were technically done for the night. Even after I had knocked on the door and one of the associates made eye contact me and did not give any indication on whether the store was still open or closed. I can understand if I have been given particular reasons on needing to shut down the store early, but it appeared that the associates simply did not want to take any more orders for the rest of the night. This is incredibly poor service standards for Starbucks and I hope that the franchise owner of this particular Starbucks is well aware of it.
Edit: they did it again and this time I have the picture to prove it
The drive thru is constantly closed, I end up going somewhere else as it isn’t an option to bring my infant twins inside. I wish I could rely on this business.
It appears as though my previous review was taken down. I almost never leave negative reviews. I am honest and seek nothing in return, only wish for customer service to improve. I pulled up to the drive-through excited to try a new drink and was treated with a snarky, passive aggressive attitude that left me stunned in the drive thru. Mind you, I was friendly as I always am, but was caught off guard when I felt like the woman at the drive-through was talking to me like a child. That affected me the rest of the day. I was disappointed to say the least.
Food: 3
Service: 1
Was suprised to see another review upset about the employees. This is my favorite location, and only Starbucks I will go to, period. And thats specifically because of the employees. They are always incredibly friendly and joyful, recognizing regulars, working fast and accurately... I admittedly don't go often, but everytime without fail, I've had a uniquely great experience.
Atmosphere: 5
Food: 5
Service: 5
Coffee and food was on point. I sometimes use Starbucks as an alternative to working at home. The crew this morning sounds like a frat party. Full throated wolf howls and other yelling, specifically from a young female. I understand that working from a Starbucks isn’t a library environment.
I love businesses where the employees are having fun. In my opinion, this crew has exceeded reasonable fun, and is disruptive to the customers. I’m sitting next to a man wearing a Vietnam Vet hat, and he is visibly irritated.
Atmosphere: 2
Food: 5
Service: 5
Emma was fighting with another customer when I was trying to pickup my mobile order
Service: 1
Zero stars should really be an option. Your employee tells a customer in DRIVE-THRU he has to put a shirt on while in his vehicle 🤣🤣🤣 yall stupiđ.. Then to say it was policy🤣🤣
Atmosphere: 1
Food: 1
Service: 1
Apparently they can’t give out water to construction workers that come through and ask
Atmosphere: 1
Food: 1
Service: 1
This location is a joke. It's a 50/50 chance they'll open the doors. I guess due to staff shortage. Sometimes you can order online, but the staff will make you walk through the drive-thu to get your order, rather than open the door. I wasn't a hard core Starbucks person anyway, it was just convenient because of the location. After today's experience, I won't give my money to Starbucks anymore.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
My fiancé and I are straight and white. There were black lives and rainbow posters on the tack board. No one was in line except us and the workers kept walking past us like we weren’t even there. After maybe 4-5 minutes finally were served with an attitude. Will be talking to a lawyer for discrimination. It’s on video.
Didn’t even make my coffee right hardly put any coffee in mostly cold foam guy seem like he’s mad or something
Service: 1
The Coffee taste like it’s sat there for a very long time i’ve been there a lot of times, but on multiple occasions this has happened
Was visiting Tucson for 6 days and spent the mornings here. Everyone was extremely kind and this store is so organized. Awesome store.
One of my many local Starbucks, I decided to stop here at this location to redeem my Starbucks ⭐️ reward for a free coffee. I was so excited for my order, it was a venti upside down caramel macchiato ex. Caramel drizzle. Tasted way to watery not enough coffee such a shame 😕 couldn’t even finish it.
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