I’m a regular at this store and I think they’re great. Everyone’s always so nice and they never mess up my drink. I don’t see how they could unless you order something weird that’s not on the menu.
Atmosphere: 5
Food: 5
Service: 5
Camilla Bradford
Oh my, they must be drinking caffeine shots!! Energetic and happy employees!! I love it, it made my day!! Refresher was perfect!!
If the braces doesn't give you attitude I guess they're not doing their job
Atmosphere: 4
Service: 2
Carlitosway Way
Nothing bad to say about Starbucks.Absolute best food drink service atmosphere. Very pleasant
Atmosphere: 5
Food: 4
Service: 5
Maria Ruiz
Consistent and good.
Atmosphere: 3
Food: 3
Service: 3
Lillian
Our drinks were good, the staff was really friendly and the restaurant was really clean.
Atmosphere: 5
Food: 5
Service: 5
William Menzel
Was there to sit down with a friend for a cup of coffee around 10am on a Thursday. The music was turned up way too loud ?!!! Could barely have a conversation.
Atmosphere: 1
Service: 3
Penelope Holbrook
1 - Drive thru and asked if they still had Oatmeal with the fruit and nuts and instead of a yes, got a convoluted answer. I did end up with kind of what I used to order, but to assume everyone knows what you have since very little is on a menu is frustrating and to act snooty when a question is asked is just uncalled for and rude. 2 - Oatmeal was so watery it was more of a soup. 3 - It is standard practice to give napkins when food is ordered in a drive thru.
Back to not going to Starbucks again; as it is always just weird.
M’am it’s a Starbucks … I get it. But this location is not very friendly. I occasionally stop here when I have a little break in my work day since it’s close by but man do I try to avoid it since the lobby closes at 5PM for some reason- it’s a coffee shop no?
What prompted this review was that this time I tried ordering a sandwich but the cashier seemed bothered that she had to look to see if they had what I ordered. Body language indicated that it was a bother that everything I ordered was “out” - I’m not doing that purposely! Mind you there’s is no one in line behind me waiting. So for the 3rd thing I ordered she slumped her shoulders and huffed that she had to look in the back I said “oh no I’ll just get this sandwich from the cooler in the front” she charges me and it seems high but honestly IDC …. Then I get two sandwiches …
Then I tell her I only ordered one because I thought this other one was “out” - it was the og sandwich I ordered - she said it was a miscommunication and the other barista loudly and rudely asks repeatedly if I want a refund - I say no. It’s not about the money- it’s about customer service. Politeness and friendliness go a long way.
What I suspect happened is she accidentally charged me for original food item I ordered, found out they had some, then cooked it to reflect the bill then insisted it was a miscommunication issue. Nice try.
Overall a bad way to handle a simple slip up
Perhaps they are overworked and tired or just bad manners? Idk
Best to avoid this location. ??
Service: 1
Curran Shoulders
Staff seems impatient and does not communicate well. They're not very personable at all. However, they are efficient. I wouldn't come her if i wanted to feel "welcomed." i guess it's a good place to get in and out.
Atmosphere: 4
Food: 5
Service: 3
martha v
The person who helped me was very kind.
Atmosphere: 5
Food: 5
Service: 5
roxann knutzen
Amazing service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites
Julietta
I ordered matcha and asked if it was just matcha and milk. When I receives my drink it was full of sugar.
I am extremely disappointed in customer service and Starbucks brand selling the most cheap low quality matcha mixing it with high sugar content and not being transparent with consumer.
I feel robbed about the fact that barista didnt even bother to replace my drink.
Im not coming back here again and will go to Peets coffee.
Picked up a drink on my way home
Atmosphere: 5
Food: 5
Service: 5
I’m a regular at this store and I think they’re great. Everyone’s always so nice and they never mess up my drink. I don’t see how they could unless you order something weird that’s not on the menu.
Atmosphere: 5
Food: 5
Service: 5
Oh my, they must be drinking caffeine shots!! Energetic and happy employees!! I love it, it made my day!! Refresher was perfect!!
Atmosphere: 5
Food: 5
Service: 5
Always a Pleasant Atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kiwi Refresher, Bacon Egg Bites
If the braces doesn't give you attitude I guess they're not doing their job
Atmosphere: 4
Service: 2
Nothing bad to say about Starbucks.Absolute best food drink service atmosphere.
Very pleasant
Atmosphere: 5
Food: 4
Service: 5
Consistent and good.
Atmosphere: 3
Food: 3
Service: 3
Our drinks were good, the staff was really friendly and the restaurant was really clean.
Atmosphere: 5
Food: 5
Service: 5
Was there to sit down with a friend for a cup of coffee around 10am on a Thursday. The music was turned up way too loud ?!!! Could barely have a conversation.
Atmosphere: 1
Service: 3
1 - Drive thru and asked if they still had Oatmeal with the fruit and nuts and instead of a yes, got a convoluted answer. I did end up with kind of what I used to order, but to assume everyone knows what you have since very little is on a menu is frustrating and to act snooty when a question is asked is just uncalled for and rude. 2 - Oatmeal was so watery it was more of a soup. 3 - It is standard practice to give napkins when food is ordered in a drive thru.
Back to not going to Starbucks again; as it is always just weird.
Food: 2
Service: 2
Restaurantji Recommends
M’am it’s a Starbucks … I get it. But this location is not very friendly. I occasionally stop here when I have a little break in my work day since it’s close by but man do I try to avoid it since the lobby closes at 5PM for some reason- it’s a coffee shop no?
What prompted this review was that this time I tried ordering a sandwich but the cashier seemed bothered that she had to look to see if they had what I ordered. Body language indicated that it was a bother that everything I ordered was “out” - I’m not doing that purposely! Mind you there’s is no one in line behind me waiting. So for the 3rd thing I ordered she slumped her shoulders and huffed that she had to look in the back I said “oh no I’ll just get this sandwich from the cooler in the front” she charges me and it seems high but honestly IDC …. Then I get two sandwiches …
Then I tell her I only ordered one because I thought this other one was “out” - it was the og sandwich I ordered - she said it was a miscommunication and the other barista loudly and rudely asks repeatedly if I want a refund - I say no. It’s not about the money- it’s about customer service. Politeness and friendliness go a long way.
What I suspect happened is she accidentally charged me for original food item I ordered, found out they had some, then cooked it to reflect the bill then insisted it was a miscommunication issue. Nice try.
Overall a bad way to handle a simple slip up
Perhaps they are overworked and tired or just bad manners? Idk
Best to avoid this location. ??
Service: 1
Staff seems impatient and does not communicate well. They're not very personable at all. However, they are efficient. I wouldn't come her if i wanted to feel "welcomed." i guess it's a good place to get in and out.
Atmosphere: 4
Food: 5
Service: 3
The person who helped me was very kind.
Atmosphere: 5
Food: 5
Service: 5
Amazing service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites
I ordered matcha and asked if it was just matcha and milk.
When I receives my drink it was full of sugar.
I am extremely disappointed in customer service and Starbucks brand selling the most cheap low quality matcha mixing it with high sugar content and not being transparent with consumer.
I feel robbed about the fact that barista didnt even bother to replace my drink.
Im not coming back here again and will go to Peets coffee.
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