Horrible service. I came for a pickup order and they took at least five cars before they even acknowledge I was at the window. But they saw me. Three people were just standing looking at me.
Atmosphere: 1
Food: 4
Service: 1
Noel Verdugo
Welp..... When I attempted to pay through the drive thru with a $20 bill the young employee told me that they did not accept cash and I had to pay with a card. I then offered an incredulous look and asked if they don't take cash anymore or just can't take cash right now? She stated not right now. I then asked why not and she said they had closed out their till for the day. I then stated, so you closed out your till even though you are still open for another 35 minutes? She then, just stated, Yeah. Yet Starbucks wants to know why they are losing business.
Atmosphere: 3
Food: 2
Service: 1
isaiah pacho
Calypso is amazing ! Drink always quick & made right. Awesome service.
Atmosphere: 5
Food: 5
Service: 5
Rielly
Every time I come to this location orders are wrong and I never get my full order. I thought it’d be nice to have one much closer to where I live and they can’t even get the order right. I would not recommend this location to anybody. I have never seen Starbucks so down hill.
Atmosphere: 1
Food: 4
Service: 1
Leticia Morales
Worst Starbucks! I ordered ahead and was held in the drive through for over 10 mins. Finally when I arrived to the window the barista handed me a so called Frappuccino and I told her that it was water that’s not what I ordered she didn’t offer to correct it or apologize for the delay. I will never go this facility reminds me why I quit going to Starbucks in general. Taking my business back to Dutch Bros the customer service and service is always on point!!
Food: 1
Service: 1
Alicia Garcia
Horrible service, made my drink wrong twice , the guy was young and rude.
Atmosphere: 1
Food: 3
Service: 1
Marie Apodaca
Too much nice things to say about the drinks and THE BARISTAS.
Atmosphere: 5
Service: 5
Recommended dishes: Cookie Mocha Frappuccino
Alysha Collins
Fairly new drive through. Friendly servers and my pup loves the puppachinos.
Service: 5
Gabby Alvarez
Customer service is TERRIBLE! Considering this location is very busy and new you’d think the service would be much better. The workers have absolutely no customer service whatsoever I’ve had maybe great service twice since it’s opened and I don’t know why I continue to come back I think it’s just the convenience. However when a mobile order is placed and I’m waiting 20mins at the pick up window for my mobile order is unacceptable. It’s always a constant issue here with the mobile orders , inconsistent with getting orders correct. This location is a mess I was happy that a drive thru Starbucks was coming to this side instead of having to go into the other nearby locations. After today when Nathan gave me attitude after I asked him what was the hold up since I placed my mobile order 20mins after waiting his response was “ well you can come in and make your own drink “ that is not how customers should be treated . Even if there were only two baristas as he said he could’ve approached the situation a little better and not speak to customer that way. I asked them for the GM’s information and they couldn’t find a card for me to file a complaint. Management needs to reconsider these employees here before it goes downhill and Nathan may need some training on his to handle customers.
Atmosphere: 1
Service: 1
Lauryn
Customer service is great but the drinks are gross, every time I come here the shots taste burnt and the coffee is not drinkable.
"Professional, Respectful, Courteous, Clean, And Quick"!!! "Highly Recommend Both The Drive Thru On The Northwest Corner Of St. Mary's And Silverbell Road And Inside The Safeway On The Southeast Corner Of The Same Intersection"!!!
Atmosphere: 5
Food: 5
Service: 5
R B
5am Saturday morn and the worker was very pleasant. I thanked him for getting up early to take care of the rest of us who work Saturday mornings. His smile and service was very much appreciated.
Dietary restrictions: Asked for a skinny caramel macchiato and the request was answered.
Horrible service. I came for a pickup order and they took at least five cars before they even acknowledge I was at the window. But they saw me. Three people were just standing looking at me.
Atmosphere: 1
Food: 4
Service: 1
Welp..... When I attempted to pay through the drive thru with a $20 bill the young employee told me that they did not accept cash and I had to pay with a card. I then offered an incredulous look and asked if they don't take cash anymore or just can't take cash right now? She stated not right now. I then asked why not and she said they had closed out their till for the day. I then stated, so you closed out your till even though you are still open for another 35 minutes? She then, just stated, Yeah. Yet Starbucks wants to know why they are losing business.
Atmosphere: 3
Food: 2
Service: 1
Calypso is amazing ! Drink always quick & made right. Awesome service.
Atmosphere: 5
Food: 5
Service: 5
Every time I come to this location orders are wrong and I never get my full order. I thought it’d be nice to have one much closer to where I live and they can’t even get the order right. I would not recommend this location to anybody. I have never seen Starbucks so down hill.
Atmosphere: 1
Food: 4
Service: 1
Worst Starbucks! I ordered ahead and was held in the drive through for over 10 mins. Finally when I arrived to the window the barista handed me a so called Frappuccino and I told her that it was water that’s not what I ordered she didn’t offer to correct it or apologize for the delay. I will never go this facility reminds me why I quit going to Starbucks in general. Taking my business back to Dutch Bros the customer service and service is always on point!!
Food: 1
Service: 1
Horrible service, made my drink wrong twice , the guy was young and rude.
Atmosphere: 1
Food: 3
Service: 1
Too much nice things to say about the drinks and THE BARISTAS.
Atmosphere: 5
Service: 5
Recommended dishes: Cookie Mocha Frappuccino
Fairly new drive through. Friendly servers and my pup loves the puppachinos.
Service: 5
Customer service is TERRIBLE! Considering this location is very busy and new you’d think the service would be much better. The workers have absolutely no customer service whatsoever I’ve had maybe great service twice since it’s opened and I don’t know why I continue to come back I think it’s just the convenience. However when a mobile order is placed and I’m waiting 20mins at the pick up window for my mobile order is unacceptable. It’s always a constant issue here with the mobile orders , inconsistent with getting orders correct. This location is a mess I was happy that a drive thru Starbucks was coming to this side instead of having to go into the other nearby locations. After today when Nathan gave me attitude after I asked him what was the hold up since I placed my mobile order 20mins after waiting his response was “ well you can come in and make your own drink “ that is not how customers should be treated . Even if there were only two baristas as he said he could’ve approached the situation a little better and not speak to customer that way. I asked them for the GM’s information and they couldn’t find a card for me to file a complaint. Management needs to reconsider these employees here before it goes downhill and Nathan may need some training on his to handle customers.
Atmosphere: 1
Service: 1
Customer service is great but the drinks are gross, every time I come here the shots taste burnt and the coffee is not drinkable.
Service: 3
Restaurantji Recommends
"Professional, Respectful, Courteous, Clean, And Quick"!!! "Highly Recommend Both The Drive Thru On The Northwest Corner Of St. Mary's And Silverbell Road And Inside The Safeway On The Southeast Corner Of The Same Intersection"!!!
Atmosphere: 5
Food: 5
Service: 5
5am Saturday morn and the worker was very pleasant. I thanked him for getting up early to take care of the rest of us who work Saturday mornings. His smile and service was very much appreciated.
Dietary restrictions: Asked for a skinny caramel macchiato and the request was answered.
Service: 5
Took a long time. Nice lady working there
Atmosphere: 1
Food: 3
Service: 5
It was amazeballs
Yummy.
Atmosphere: 4
Food: 4
Service: 4
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