Stopped in on Saturday evening and had the pleasure of having Nathan make our sandwiches. He was at the end of taking care of the customer in front of us. When he was done, he politely informed us that he had to finish making the 2 online sandwiches and that he would be with us right after. That was fine with us no problem. While we were waiting for him to finish up the two sandwiches I was able to look at all the prepped toppings. I have to say he did an amazing job with his prepped food. Everything was neat, organized, clean, and very visually appealing. Nathan is a very polite young man! It was such a a pleasure to interact with him!! Thank you Nathan, you are doing an amazing job!! ⭐⭐⭐⭐⭐
Jeremiah Johnson
Stopped in here and started looking at the menu, as the lady was making a sandwich she rudely asked if I was ordering a sandwich, and uttered and told me the line was over there 👉🏻 Thanks lady, as If I didn’t know already know that. I was looking at this side of the menu. This Irritated me so I left and went next door. No need for me to support that rude behavior.
Erin Williams
This store is the worst, I accidentally ordered from here on doordash, I usually use the other River location because this location always has issues.... I ordered a 6-in sandwich for pickup it was $8.80 I wanted chips and a drink when I picked up but then was told there is no fountain soda only bottled soda, so I said I will have Pepsi, nope you were out of Pepsi so I had to get diet Pepsi, then I asked for a cup so I could get ice for my bottled soda, I had to pay $3.29 FOR A CUP when you had NO fountain soda, I was so upset I forgot my chips, my $8 meal turned into $16.56 !!! If you don't have fountain soda don't charge people for a 10-cent cup !!! I have reported the store plenty of times I will now be calling the manager Angel of the store to see if I can get anywhere, this is ridiculous !!!!
Davier Mayes
Only one sandwich maker. She's a bit 🐌. You must speak slow and repeat yourself a few times. Really, this is a reminder for myself to go to the other Subway. BTW, the girl is really nice...just management doesn't understand the needs of their employee and customers.
Anna Campa
Worst service ever! Placed an order for pick up at 12:50 and they didn’t even start my order till a little after I got there. So disorganized
Anna Maranise
The people who work here are super friendly and provide great service.
Service: 5
Allyson Augat
incredible service
Atmosphere: 5
Food: 5
Service: 5
Adriana Goyea
Went in to this location on a fluke, we’re never in this part of town. We’re ordered on the app, got a great deal on two footlongs, and Cadence made them immediately. This young girl was running the store by herself and with a smile on her face. Excellent customer service and quick and a great value. We will be back.
Atmosphere: 5
Food: 5
Service: 5
joe
They were busy and yet prompt and pleasant with their service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano
Marcus P
They need to stop preparing their veggies days in advance to assure fresher sandwiches the promise of eat fresh!
Recommended dishes: Vitamin Water xxx, Chocolate Chip Cookie
Ann G
5 stars .. The area manager was awesome in correcting the inconvenience of an employee who was unkind in triple digit heat challenges as a delivery driver.
Thank you for your consideration in this issue, Subway..?
Much appreciated ?
Best wishes..
Service: 1
Annita G
5 stars .. The area manager was awesome in correcting the inconvenience of an employee who was unkind in triple digit heat challenges as a delivery driver.
Thank you for your consideration in this issue, Subway..😌
Much appreciated 👏
Best wishes..
Lacey Bickhale
Went the evening of 8/4/24 and Sarah was working. I gave her one item at a time and she still was unable to follow messing up on all 3 of my sandwiches all while giving attitude like she did not care to be there. Her and her coworker kept leaving into the back room and were whispering to each other in front of customers the whole time I was there. Another gentleman came in asking for the pretzels he ordered online and Sarah told him she refused to waste the butter by making a whole batch before close. It was like 6:30-7pm which is hours before close? I love subway but have never experienced service as poor as this and I was heavily disappointed.
Atmosphere: 2
Food: 5
Service: 1
Carl Meyer
Ordered a Buffalo Chicken sub the other day, and although the service was quick and easy, I was disappointed with the final product after finding out the chicken was ice cold even after asking to have my sub toasted. I don’t know how much sauce they put on the sub but they evidently put too much on to a point where I got Buffalo sauce on my tshirt which took several hours just to get the stain out. Never had a problem with this place for years until this visit, but after realizing the clerk was more focused on clocking out and rushing through instead of taking care of the customer like they should’ve done to begin with, I’ll be taking my business to another location from this point on.
Stopped in on Saturday evening and had the pleasure of having Nathan make our sandwiches. He was at the end of taking care of the customer in front of us. When he was done, he politely informed us that he had to finish making the 2 online sandwiches and that he would be with us right after. That was fine with us no problem. While we were waiting for him to finish up the two sandwiches I was able to look at all the prepped toppings. I have to say he did an amazing job with his prepped food. Everything was neat, organized, clean, and very visually appealing. Nathan is a very polite young man! It was such a a pleasure to interact with him!! Thank you Nathan, you are doing an amazing job!! ⭐⭐⭐⭐⭐
Stopped in here and started looking at the menu, as the lady was making a sandwich she rudely asked if I was ordering a sandwich, and uttered and told me the line was over there 👉🏻 Thanks lady, as If I didn’t know already know that. I was looking at this side of the menu. This Irritated me so I left and went next door. No need for me to support that rude behavior.
This store is the worst, I accidentally ordered from here on doordash, I usually use the other River location because this location always has issues.... I ordered a 6-in sandwich for pickup it was $8.80 I wanted chips and a drink when I picked up but then was told there is no fountain soda only bottled soda, so I said I will have Pepsi, nope you were out of Pepsi so I had to get diet Pepsi, then I asked for a cup so I could get ice for my bottled soda, I had to pay $3.29 FOR A CUP when you had NO fountain soda, I was so upset I forgot my chips, my $8 meal turned into $16.56 !!! If you don't have fountain soda don't charge people for a 10-cent cup !!! I have reported the store plenty of times I will now be calling the manager Angel of the store to see if I can get anywhere, this is ridiculous !!!!
Only one sandwich maker. She's a bit 🐌. You must speak slow and repeat yourself a few times. Really, this is a reminder for myself to go to the other Subway. BTW, the girl is really nice...just management doesn't understand the needs of their employee and customers.
Worst service ever! Placed an order for pick up at 12:50 and they didn’t even start my order till a little after I got there. So disorganized
The people who work here are super friendly and provide great service.
Service: 5
incredible service
Atmosphere: 5
Food: 5
Service: 5
Went in to this location on a fluke, we’re never in this part of town. We’re ordered on the app, got a great deal on two footlongs, and Cadence made them immediately. This young girl was running the store by herself and with a smile on her face. Excellent customer service and quick and a great value. We will be back.
Atmosphere: 5
Food: 5
Service: 5
They were busy and yet prompt and pleasant with their service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano
They need to stop preparing their veggies days in advance to assure fresher sandwiches the promise of eat fresh!
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Always the best sandwich, & friendly service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vitamin Water xxx, Chocolate Chip Cookie
5 stars
..
The area manager was awesome in correcting the inconvenience of an employee who was unkind in triple digit heat challenges as a delivery driver.
Thank you for your consideration in this issue, Subway..?
Much appreciated ?
Best wishes..
Service: 1
5 stars
..
The area manager was awesome in correcting the inconvenience of an employee who was unkind in triple digit heat challenges as a delivery driver.
Thank you for your consideration in this issue, Subway..😌
Much appreciated 👏
Best wishes..
Went the evening of 8/4/24 and Sarah was working. I gave her one item at a time and she still was unable to follow messing up on all 3 of my sandwiches all while giving attitude like she did not care to be there. Her and her coworker kept leaving into the back room and were whispering to each other in front of customers the whole time I was there. Another gentleman came in asking for the pretzels he ordered online and Sarah told him she refused to waste the butter by making a whole batch before close. It was like 6:30-7pm which is hours before close? I love subway but have never experienced service as poor as this and I was heavily disappointed.
Atmosphere: 2
Food: 5
Service: 1
Ordered a Buffalo Chicken sub the other day, and although the service was quick and easy, I was disappointed with the final product after finding out the chicken was ice cold even after asking to have my sub toasted. I don’t know how much sauce they put on the sub but they evidently put too much on to a point where I got Buffalo sauce on my tshirt which took several hours just to get the stain out. Never had a problem with this place for years until this visit, but after realizing the clerk was more focused on clocking out and rushing through instead of taking care of the customer like they should’ve done to begin with, I’ll be taking my business to another location from this point on.
Atmosphere: 4
Food: 2
Service: 3
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