If you want to be ignored upon entering and not acknowledged for 10 minutes then this is the place to go. The customer service here is terrible. The manager needs to address this. The people making sandwiches won't even look up at you when you walk in.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Rotisserie-Style Chicken Sandwich Combo, Spicy Italian Footlong Regular Sub
Mrs. Salgado
Today I went into subway and there was only one worker with 3 customers ahead of me, she Handle everyone with patience and was very kind to everyone. She helped all of us in a timely manner. Also made us yummy sandwiches. Thank you Ezabel for ur hard work you have great work ethic. I will return with my family again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Tuna, Rotisserie-Style Chicken Sandwich Combo, Steak & Cheese 6 Inch Regular Sub, Subway Footlong Cookie
Sara McCleery
We went through the drive-thru today and got some pretty awful customer service. From the very beginning, we were being rushed and interrupted. After literally every word/sentence my bf said, the order taker (a young girl) said, with an attitude, "anything else". It was interrupting him as he was trying to say more but all we heard was "anything else" causing him to have to restart his sentence. She needs to be re-trained on how to take orders with patience and allow the customer to get out what they're trying to say. She did not read back the order and as a food restaurant that frequently takes very diverse orders, I believe that's the most important part of taking the order. Making sure the PAYING customer is getting what they want (which one of our sandwiches was missing at least 4-5 ingredients). We started the order in a fine mood but by the time we drove out of the line we were just dumbfounded and irritated at how bad the customer service was. All I can say is, do better.
Atmosphere: 1
Food: 2
Service: 1
David Marks
Sandwich maker lady was great..
Atmosphere: 5
Food: 4
Service: 5
Liz BabyBoomer
LES WHITE SHAME ON YOU! You are the owner of this location. Mr. White, you should be ashamed of yourself leaving a young beautiful girl to work alone. The danger you put her in is criminal. The poor girl had to man the drive through and the inside. I waited a total of 15-20 minutes, being put on hold on outside speaker, if she had a walk in. She got my order wrong. I BLAME YOU Mr. White. I was scared for her. She looked the same age as my granddaughter.
Food: 4
Service: 1
390xlt
best subway ever!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
Rafael Gonzalez
Half sub had a smudge of tuna fish. Disappointing.
Caryn Taylor
This was my favorite subway. They used to have the same lady working most lunch shifts who was absolutely phenomenal. Read the notes on my online order, made my sandwich as requested, and was super sweet. Now I don't bother ordering on the app because they don't read my requests (even though they are clear and at the top of the ticket), and every.single.employee drenches my sub in sauce even though I ask for one line. One line does not mean 2-6 passes, it just ruins the sandwich! The staff are usually friendly enough, which is why I'll give their service a 3⭐. I'm going to try the one a mile away on Ina and hope they're better.
Atmosphere: 5
Food: 3
Service: 3
GambitGoon
It's good 95% of the time. But the jalapeno is cheddar bread was kinda annoying today. A single piece of jalapeno on each piece of bread. No cheese.
Atmosphere: 5
Food: 5
Service: 5
John Henry
Lousy store. Long waits, employess who barely acknowledge customers, poor listening skills,
Ordered two toasted subs through the app. Neither were toasted or even heated.
Food: 1
Service: 1
Matt Prokop
One of the few reliable subways in Tucson
Edward Archer
Got a cold cut combo bread was so dry and hard it was like it was 3 days old. Will not
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Cookies
DJ Krystyle
I don't know who was working around 3:45pm today 3/29/23 but I can tell you...That was the best sandwich I've EVER had made and our family goes to subway quite a bit! I will be doing my orders from here from now on! This person deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Sam Diers
Awesome location with very friendly staff. My favorite time to eat here is when the weather permits sitting outside to enjoy the beauty of the Catalina Mountains!
If you want to be ignored upon entering and not acknowledged for 10 minutes then this is the place to go. The customer service here is terrible. The manager needs to address this. The people making sandwiches won't even look up at you when you walk in.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Rotisserie-Style Chicken Sandwich Combo, Spicy Italian Footlong Regular Sub
Today I went into subway and there was only one worker with 3 customers ahead of me, she Handle everyone with patience and was very kind to everyone. She helped all of us in a timely manner. Also made us yummy sandwiches. Thank you Ezabel for ur hard work you have great work ethic. I will return with my family again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Tuna, Rotisserie-Style Chicken Sandwich Combo, Steak & Cheese 6 Inch Regular Sub, Subway Footlong Cookie
We went through the drive-thru today and got some pretty awful customer service. From the very beginning, we were being rushed and interrupted. After literally every word/sentence my bf said, the order taker (a young girl) said, with an attitude, "anything else". It was interrupting him as he was trying to say more but all we heard was "anything else" causing him to have to restart his sentence. She needs to be re-trained on how to take orders with patience and allow the customer to get out what they're trying to say. She did not read back the order and as a food restaurant that frequently takes very diverse orders, I believe that's the most important part of taking the order. Making sure the PAYING customer is getting what they want (which one of our sandwiches was missing at least 4-5 ingredients). We started the order in a fine mood but by the time we drove out of the line we were just dumbfounded and irritated at how bad the customer service was. All I can say is, do better.
Atmosphere: 1
Food: 2
Service: 1
Sandwich maker lady was great..
Atmosphere: 5
Food: 4
Service: 5
LES WHITE SHAME ON YOU! You are the owner of this location. Mr. White, you should be ashamed of yourself leaving a young beautiful girl to work alone. The danger you put her in is criminal. The poor girl had to man the drive through and the inside. I waited a total of 15-20 minutes, being put on hold on outside speaker, if she had a walk in. She got my order wrong. I BLAME YOU Mr. White. I was scared for her. She looked the same age as my granddaughter.
Food: 4
Service: 1
best subway ever!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
Half sub had a smudge of tuna fish. Disappointing.
This was my favorite subway. They used to have the same lady working most lunch shifts who was absolutely phenomenal. Read the notes on my online order, made my sandwich as requested, and was super sweet. Now I don't bother ordering on the app because they don't read my requests (even though they are clear and at the top of the ticket), and every.single.employee drenches my sub in sauce even though I ask for one line. One line does not mean 2-6 passes, it just ruins the sandwich! The staff are usually friendly enough, which is why I'll give their service a 3⭐. I'm going to try the one a mile away on Ina and hope they're better.
Atmosphere: 5
Food: 3
Service: 3
It's good 95% of the time. But the jalapeno is cheddar bread was kinda annoying today. A single piece of jalapeno on each piece of bread. No cheese.
Atmosphere: 5
Food: 5
Service: 5
Lousy store. Long waits, employess who barely acknowledge customers, poor listening skills,
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered two toasted subs through the app. Neither were toasted or even heated.
Food: 1
Service: 1
One of the few reliable subways in Tucson
Got a cold cut combo bread was so dry and hard it was like it was 3 days old. Will not
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Cookies
I don't know who was working around 3:45pm today 3/29/23 but I can tell you...That was the best sandwich I've EVER had made and our family goes to subway quite a bit! I will be doing my orders from here from now on! This person deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Awesome location with very friendly staff. My favorite time to eat here is when the weather permits sitting outside to enjoy the beauty of the Catalina Mountains!
Parking: Parking in front and on the side.
Loading...