The Screamery (Congress Location)

So yummy

Atmosphere: 5

Food: 5

Service: 5

One of those customer experiences that makes you regret spending money there. Ice cream was freezer burned and honestly, not that great. We threw our $14 of ice cream in the trash after a few bites. The dude working there told us not to get the strawberry bc it was so freezer burned he couldn’t scoop it. I should have realized that meant all the ice cream flavors were going to be freezer burned. Customer service was kinda lame too. Guy at the counter seemed pretty checked out.

Atmosphere: 1

Food: 1

Service: 1

Amazing ice cream to try if you are downtown Tucson area. Several flavors to try something new. Customer service was good. They make their own waffle cones but we did not get to try it since they were out of it. I tried the sweet cream honeycomb which was amazing. Expensive for small scope but worth your try.

Kid-friendliness: Several ice cream options for kids. Good customer service for kids.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Ice Cream Flight, Sweet Cream Honeycomb, Cookie Dough, Butter Pecan

I had the bourbon bacon and it was great. Tons of flavours. Each of my family had a different flavour and loved it.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Raspberry Cheesecake, Sweet Cream Honeycomb, Cookie Dough

It was okay. There was a good variety in ice cream choices but being from up north, the quality of ice cream just didn't compare, especially for the price. The were a couple benches to sit at outside which provided a nice little downtown experience where the tram passes about 3 feet away. Not bad, just not great.

Atmosphere: 3

Food: 3

Service: 3

I came in the other night and had a great birthday party. Mike the manager let us set up some banners and made us a farmhouse sundae in substitute of a cake. It was absolutely amazing. The service and ice cream at this location is amazing. We will be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Flight

Sweet Cream Honeycomb and Ooey Gooey Buttercake!

Rough at Sea was such a good ice cream! Only issue is that my aunt paid for my ice cream when it was supposed to be separate. Honest mistake, I suppose.

Parking: Downtown Tucson is awful for parking. Nice place to walk though, which is what I was doing.

Recommended dishes: Rough at Sea

The best ice cream I've ever had! & i dont say that lightly. Don't get me wrong - dairy queen is my go 2 & cold stone has tons of options. But; The Screamery is hands down the Best-Tasting ice cream I've ever had.
Additionally, knowing it's all locally sourced & made from scratch, helps me feel less guilty about adding extra scoops. lol
The gentleman who served me was patient & kind & knows his ice cream! $4.50 for a single scoop cone is well worth it here. Definitely makes downtown tucson just a little better by association 😋 2 thumbs way up.

Atmosphere: 5

Food: 5

Service: 5

Very good services. Open for vets day.
Good ice cream, worth the stop.

Atmosphere: 4

Food: 5

Service: 5

The Screamery in Tucson is a must-visit for ice cream lovers. Their ice cream is fantastic—rich, creamy, and full of flavor. They offer a variety of creative and classic flavors, making it hard to choose just one. Each scoop feels like a treat made with high-quality ingredients, and it’s clear they take pride in their craft.

The service is also commendable. The staff is friendly and helpful, ready to offer suggestions if you’re unsure what to try. They serve with a smile and keep the line moving efficiently.

With great ice cream and good service, The Screamery is the perfect spot for a sweet indulgence. Definitely worth a visit!

Atmosphere: 5

Food: 5

Service: 5

Mike is awesome and gave me a lot of options. The store itself is great and more than you would expect from an ice cream store. It has a kick of more than the usual creamery. 10/10.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla and Cherry Soda

Another successful visit to the Screamery! The ice cream is always delicious and fresh. We took ours to go because it was a busy night at the Screamery. We recommend sharing a flight. We will be back!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sweet Cream Honeycomb, Rough at Sea

We absolutely love enjoying a flight of their amazing ice cream creations!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Cream Honey Comb GF, Sweet Cream Honeycomb

Ice cream was great on a hot evening. The gentleman taking care of us was a nice and helpful. I wanted a milkshake but unfortunately didnt have the milk but I was still happy with my ice cream.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Triple Threat