Tropical Smoothie Cafe
2470 N Campbell Ave, Tucson
(520) 303-7270
Recent Reviews
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Had to reblend my smoothie at home. It was practically undrinkable. Couldn’t get it through the straw smh.
Received my order smashed in the bag it was an
oatmeal Chia pudding. Politely asked for it to be remade — got back about half of what I paid for. When I questioned it, the employee told me “it’s not the end of the world.” That level of customer service says everything.
Was refused a refund at the drive-thru and argued with while cars stacked up behind me (some even left). Had to park and go inside to resolve it after she slammed the window at my face. Instead of handling feedback professionally, two female employees became defensive and started raising their voices.
Thankfully, one employee finally stepped in and handled the refund properly. I had mentioned, I drove all the way from the Broadway location which is now permanently closed. Should have been a red flag 🚩
Unprofessional, dismissive, and completely avoidable. I won’t be returning. Save the drama and focus on better customer service.
Atmosphere: 1
Food: 1
Service: 1
Loved it. The smoothie was delicious and the service was just as sweet. Worth the trip!
Atmosphere: 5
Food: 5
Service: 5
A kind woman with a long dark braid made my smoothie for me, and when I mentioned that my smoothie might be missing an ingredient, she immediately remade it without question even though it was probably made right the first time! So to that kind woman, thank you for your time and sorry to interrupt your flow!
Atmosphere: 5
Food: 5
Service: 5
I go to this place like… every other day. Super tasty and actually outside of the smoothies they have good food.
Good drinks and food. Nice employees
Atmosphere: 5
Food: 5
Service: 5
We drove to the new location in south Tucson near Costco. It is now closed!
But the web site allowed us to pre-order at this location.
We had to then drive to North Campbell to pick up our order.
Atmosphere: 4
Food: 3
Service: 4
The food was as fresh as always. You couldn't ask for a nicer server. Really enjoyed our food and experience.
Atmosphere: 5
Food: 5
Service: 5
The best tropical smoothie in Tucson. Order is always right ☺️
Atmosphere: 5
Food: 5
Service: 5
Some of the cashiers press the tip option for me instead of passing the card machine out the window of the drive thru? I can see the reader and they select the highest tip option, receipt doesn’t show tips so it’s a pretty sneaky move. Happens ~20% of the time. Don’t like to be stolen from thx.
Restaurantji Recommends
Fast, fresh and friendly. Love that there is one in Tucson. Love this place. They have great flavors and nice food options as well. Great place to get quick healthy food options.
Food: 5
Service: 5
Ridiculously over priced for mediocre food
Atmosphere: 3
Food: 1
Service: 3
New customer , I had to choose my order - very difficult task , because everything looked worthy of my taste buds... After much deliberation I chose the Mango Monsoon !! Bright and flavorful and quite filling !! I'll be there in the morning for a breakfast snack and smoothie !!! See you there , because the staff was very helpful and inviting which is a rarity in my restaurant experiences !!
Atmosphere: 5
Food: 5
Service: 5
Yummy.!!
Atmosphere: 5
Food: 5
Service: 5
Service is great. Food is delish! Vibes are fantastic!
Atmosphere: 5
Food: 5
Service: 5
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