Awesome place friendly people and very clean enjoyed the Awesome food.will recommend this place to everyone
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Meat Loaf
Dave Oman
Amazing food. Best bacon ever
Atmosphere: 5
Food: 5
Service: 5
Jim Shirley
Not enough wait staff
Atmosphere: 4
Food: 4
Service: 3
My Name
Very good food and portions to match, and I really like the bacon 😋 🥓🍳🥞 Our server was very nice and kept checking on us
Atmosphere: 5
Food: 5
Service: 5
J P
Really cute diner, lots of black bear stuff all over making a pleasing atmosphere. They give you lots of food for the price. The line at 11am on Sunday was short and moved quickly. The breakfast burrito was huge, too big to eat at once so we boxed it up and took it home. The eggs and bacon were really good along with hash browns. The bacon was thick and done right. The cup of chili was too spicy and thick for me. The waitress Karen was very attentive and we left her a nice tip. The sweet tea was very very good. The menu looks like a newspaper to sit down and read, very kool. All in all we will return there again.
Wheelchair accessibility: very ez access
Atmosphere: 5
Food: 4
Service: 5
Jessica Messinger
Hello, I am writing because of the atrocity of service I witnessed at your location on Broadway in Tucson, Az on Christmas Day around 1 in the afternoon... An older lady came in around the same time that my family and I were sitting enjoying our day, she was seating a a two person table near us, I distinctly remember her because she was wearing a Santa dress.. Soon after her food was delivered she got up and went to the rest room, when she came out the waiters had cleared her table and seated another couple. We could tell she seemed to be very embarrassed and taken back by this, we over heard the manager offering her 50% off her meal. Intrigued by this, I kept observing and when she approached the front to pay there was a group of worked sitting there laughing and making fun about "table 35", this woman was almost in tears and the whole staff was mocking her and thought the situation was funny. It sounded like she tried to stand up for herself while they were making fun of the situation. This poor older lady was being made fun of ON CHRISTMAS, by the staff, and it was not the whole staffs business so I would assume the manager went and joked about it with employees. This is a disgrace. I will never visit a Black Bear Diner again after what I witnessed. And they still made her pay for the meal they rudely TOOK from her. Disgusting and disgraceful and a poor business practice.
This borderlines discrimination on single older women and I hope she decides to take action against your team for how she was treated, and she was the only person who seemed to be there alone on Chtristmas. Absolute disgrace.
I hope you guys are proud of the customer service your team provided on what should be a day filled with joy, love and compassion must have completely crushed this poor women.
Atmosphere: 1
Food: 1
Service: 1
Cyrus
The diner atmosphere is pretty great however the food does NOT make up for it.
Atmosphere: 4
Food: 1
Service: 5
Tonya Sargent
Great food and atmosphere 👌
Atmosphere: 5
Food: 5
Service: 5
David Villareal
Great place to eat, great variety of food, and decent prices, will definitely be going back.
We were served by Cassidy. Quite a wonderful waitress if I must say. I took my grandparents out for a late lunch and got myself a Chicken wrap and a side order of fries. The wrap was great but I didn't eat much of it. The fries were delicious. The atmosphere was warm and welcoming. I was a bit chilly though because we were seated right underneath the vent pushing out air conditioning. Ultimately, it was great service and great food.
Atmosphere: 5
Food: 4
Service: 5
Mike Fladt
Great food been there several times and ordered something different never disappointed
Atmosphere: 4
Food: 4
Service: 4
Tim Darmetko
Manager was super nice
Service: 5
Jessie Nienaber
We like to dine here whenever we are in Tucson.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad
Marissa White
Definitely not as good as it used to be. I got the california bacon eggs Benedict and it used to be spot on. The last two times it wasn't good at all. The service was fast and friendly.
Good food. Good service. Well sanitized.
Atmosphere: 5
Food: 5
Service: 5
Awesome place friendly people and very clean enjoyed the Awesome food.will recommend this place to everyone
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Meat Loaf
Amazing food. Best bacon ever
Atmosphere: 5
Food: 5
Service: 5
Not enough wait staff
Atmosphere: 4
Food: 4
Service: 3
Very good food and portions to match, and I really like the bacon 😋 🥓🍳🥞 Our server was very nice and kept checking on us
Atmosphere: 5
Food: 5
Service: 5
Really cute diner, lots of black bear stuff all over making a pleasing atmosphere. They give you lots of food for the price. The line at 11am on Sunday was short and moved quickly. The breakfast burrito was huge, too big to eat at once so we boxed it up and took it home. The eggs and bacon were really good along with hash browns. The bacon was thick and done right. The cup of chili was too spicy and thick for me. The waitress Karen was very attentive and we left her a nice tip. The sweet tea was very very good. The menu looks like a newspaper to sit down and read, very kool. All in all we will return there again.
Wheelchair accessibility: very ez access
Atmosphere: 5
Food: 4
Service: 5
Hello,
I am writing because of the atrocity of service I witnessed at your location on Broadway in Tucson, Az on Christmas Day around 1 in the afternoon...
An older lady came in around the same time that my family and I were sitting enjoying our day, she was seating a a two person table near us, I distinctly remember her because she was wearing a Santa dress.. Soon after her food was delivered she got up and went to the rest room, when she came out the waiters had cleared her table and seated another couple.
We could tell she seemed to be very embarrassed and taken back by this, we over heard the manager offering her 50% off her meal.
Intrigued by this, I kept observing and when she approached the front to pay there was a group of worked sitting there laughing and making fun about "table 35", this woman was almost in tears and the whole staff was mocking her and thought the situation was funny. It sounded like she tried to stand up for herself while they were making fun of the situation.
This poor older lady was being made fun of ON CHRISTMAS, by the staff, and it was not the whole staffs business so I would assume the manager went and joked about it with employees.
This is a disgrace. I will never visit a Black Bear Diner again after what I witnessed. And they still made her pay for the meal they rudely TOOK from her. Disgusting and disgraceful and a poor business practice.
This borderlines discrimination on single older women and I hope she decides to take action against your team for how she was treated, and she was the only person who seemed to be there alone on Chtristmas. Absolute disgrace.
I hope you guys are proud of the customer service your team provided on what should be a day filled with joy, love and compassion must have completely crushed this poor women.
Atmosphere: 1
Food: 1
Service: 1
The diner atmosphere is pretty great however the food does NOT make up for it.
Atmosphere: 4
Food: 1
Service: 5
Great food and atmosphere 👌
Atmosphere: 5
Food: 5
Service: 5
Great place to eat, great variety of food, and decent prices, will definitely be going back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bear Claw, Taco Salad, Cheeseburger, Steak, Biscuits & Gravy, Chicken Fried Steak, Meat Loaf, Burger, Onion Rings
Restaurantji Recommends
We were served by Cassidy. Quite a wonderful waitress if I must say. I took my grandparents out for a late lunch and got myself a Chicken wrap and a side order of fries. The wrap was great but I didn't eat much of it. The fries were delicious. The atmosphere was warm and welcoming. I was a bit chilly though because we were seated right underneath the vent pushing out air conditioning. Ultimately, it was great service and great food.
Atmosphere: 5
Food: 4
Service: 5
Great food been there several times and ordered something different never disappointed
Atmosphere: 4
Food: 4
Service: 4
Manager was super nice
Service: 5
We like to dine here whenever we are in Tucson.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad
Definitely not as good as it used to be. I got the california bacon eggs Benedict and it used to be spot on. The last two times it wasn't good at all. The service was fast and friendly.
Atmosphere: 4
Food: 2
Service: 5
Loading...