Ume Asian and Sushi
5655 W Valencia Rd, Tucson
(520) 838-7177
Recent Reviews
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Honestly for as hyped as this place is. It kinda just sucked. Sushi was OK at best. Ume fries are an atrocity. Was hoping for better honestly.
Atmosphere: 3
Food: 2
Service: 2
The worst dinner. Server gave us menus with drink prices that were wrong. We even took a picture of it and showed it to her and she brought out another menu with a higher price saying the first menus were old. The sushi was not great. Everything had an odor and foul taste. It was Thursday and supposed to be 2 for 1 roll and the server would not do it until we got management involved. Would never go here again. Not even if it was for free
Food was gross, the sushi tasted so bad I almost puked and the rice was crunchy. We were there for 3 hours and my drink was refilled only once despite the fact there was almost no one else there. But at the same time they kept bringing other people in my party bottle after bottle of sake even after they stopped asking for more which felt like a shameless (and successful) effort to run up our tab.
Atmosphere: 2
Food: 2
Service: 2
+Our Drinks were exceptional. Our dinners were what we had expected from previous times. The noise level (inside the restarant) was incredably loud Otherwise, Good!
Service didn't clear dirty dishes from the table.when each course came the dirty dishes were just moved to the end of the table and left. Sushi was very loosely wrapped so fell apart easily. Will not eat there again
The sushi rolls were not made with high quality technique. The flavor was mediocre and the toppings that were added on top of the rolls were actually smothering the rolls. The fish was not sliced thin and would have been so much better had it been. The waitress was wearing a mask and speaking so quietly you had to have her repeat everything she said. The Phad Thai was very flavorful and I would order it again. I'm willing to give this restaurant a second chance as it could have just been and off night for them.
Exceptional customer service from the hostess, to server to everyone else we came in contact with in the restaurant. The food was delicious and my martini was absolutely perfect! The prices were very reasonable, particularly compared to other sushi restaurants around town. My daughter and I had a wonderful date night together. We can't wait to come back! Thank you.
Really bad food, everything was either burnt or bland or salty. The service was terrible and our waitress seemed scatterbrained. I was brought out the wrong dish I ordered a beef dish and I got chicken. I ate it anyways cause I didn’t want to wait any longer than I already have. When the check was brought out I was still charged for beef and when i brought it up with the waitress she said they’re the same price. We showed her the menu showing the different prices and she said she’ll fix it but when she brought out the new check it was never fixed.
Atmosphere: 1
Food: 1
Service: 1
I can't say anything bad about this place, top notch in all areas, food, service and atmosphere, great job!!! Prices were good and they have military discounts. Minimal wait without reservations 15 mins on a Sunday afternoon.
Atmosphere: 5
Food: 5
Service: 5
OK asian food. However, fried rice was gummy. Pot stickers were store bought, not hot, but a bit overdone. Tempura was good. Lo Mien entrée was OK.
Restaurantji Recommends
Late night sushi! Enjoy a spicy enough dish to melt your sinus and a draft to cool down the pallet! The rolls are really well prepared and taste very good. (I am not a sushi fan, and yet, fish for everyone!) Bring friends and share some crab puffs. A perfect balance of crunchy happiness and creamy 🦀
Atmosphere: 5
Food: 5
Service: 5
The food was great like always. Our waitress was fantastic and made sure we had everything we wanted. The food proportions are great. We eat here often because of the quality of food and fairness of price. Thank you
My husband and I love this restaurant. They have an amazing happy hour. The food and drinks are perfect. We like to sit at the bar. Serena is a bartender there who we absolutely love. She is on point - and handles so many customers on busy nights while maintaining great customer service and making excellent drinks.
Atmosphere: 5
Food: 5
Service: 5
Drink came out with the nozzle from the machine in it. Food came out with ingredients we said we didn't want. Ended up not getting our original food we wanted. She simply didn't bring it out and then tried to charge us for it. Will joy visit this restaurant again.
This is the worst sushi I’ve ever had. The redeeming quality was the friendly staff. When I woke up the following day, I was grateful I didn’t have food poisoning. The restaurant was full, and I later realized no one else had sushi. Perhaps their other dishes are better.
Atmosphere: 3
Food: 1
Service: 3
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