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“Fries were a little salty. However the idiot ahead of us ordered $20 worth of food, which is ridiculous. The worker had the person move forward and wait, instead of having them wait at the window and hold everyone up like other fast-food locations. This itself is worthy of a great review!“
“I must say, I was impressed with this Wendy's. My food was great. The burger was a junior bacon. The meat was hot, but the lettuce and tomatoe were cool and fresh, not wilted. I had this brought to me on 3 different occasions while I was in a nearby hospital. After I was released, I was back in the area, so I stopped in. The place was clean, food still good as well as the service and employees. I made sure to tell them.
Mind you I did vidot a different Wendy's and the food nor service was the same. Kudos and very well done to the St. Mary's location“
“Pretty damn good as far as fast food goes. With good deals via the app, it is still possible to get decent food at a reasonable price, a quiet, cool, clean place to sit, and decent customer service. Workers are genuinely friendly and helpful in my experience. And damn those Frosties sure are great during the hot Tucson summers. A convenient location that I will return to repeatedly.“
“Excellent Service and Cleanliness!
We had a fantastic experience here! The customer service was amazing—the staff were incredibly patient with my little ones, and another employee made a point of walking around to check in on us and other guests. The entire establishment, including the bathroom, was spotless. Our food was fresh, too!
My only minor critiques: they were out of Coke, and the front counter was a bit sticky. But the tables and lobby floor were spotless. Highly recommend based on the service and cleanliness!“
“I normally use the drive though at the Wendy's near my home on North Campbell and it's always a negative experience with very slow service, rude staff and mistakes in my order. I went through the drive through at this Wendy's today and placed the same order as I always do at the Wendy's on North Campbell, but it arrived extremely quickly, the order was correct and it was delivered in a professional way with a smile. What a difference quality employees can make.“
“Let us be real and honest. This is fast food. We do not expect a whole lot usually- hot, what we ordered and complete. Today was an exceptional experience. The person at the counter, a taller human with a beard, was so kind and welcoming. The place was very clean both inside and out. The food order was complete and correct- rare occurrence with our family of 4 that are often picky. I don't order at fast food burger joints due to Celiacs much, but chose a salad tonight. I didn't expect much for a quick salad, but the items inside were all crisp and fresh. Blue cheese in salad to-go is usually really wet and almost cottage cheese consistency at times. This salad still had fresh (is blue cheese considered fresh ever?)blue cheese. Overall a pretty perfect experience. Thank you!“
“The restaurant was clean, the service was friendly and the food was excellent. Way more food, and fresher, than a typical McDonald's... for less. Keep up the great work! The food was truly made perfectly! This was 8am on June 17th. 😊“
“We went at night the food, service and atmosphere were excellent. The manager was Alex ,him and his crew were all working together getting people their food . The music was a vibe, and the dining room was nice and clean. The most clean I ever seen a fast food place . They all had a good attitude .Excellent, highly recommended.“
“I was just at this location at 6:35pm today. I wanted to say that the person they had on the drive-thru ordering menu was so good that I could swear they were AI. They were so clear on following my order and repeated everything back so perfectly that they themselves actually renewed a confidence (that had been lost) with ordering from Wendy's. They are truly an asset to the company and I will choose that location more just knowing they are there doing such a great job.“
“Wendys on Valencia rd and Midvale was a great place to have dinner. Their menu has plenty to choose from. I got a Dave's double burger combo meal. I also have a coupon from the app, which was useful. I totally recommend this place or any Wendy's. The restaurant was a little packed but it is the holidays.“
“It looks like it’s not very busy, but you can see between DoorDash and the drive thru that they have their hands full. It took a little for us to get our food, but they gave us free frosties for our wait. Even though they were busy, they were attentive to us and I appreciated that. Food was good, service was friendly, and the place is clean.“
“This review is honestly soooo overdue! I wish I knew everyone's name to shout you all out! And I of course lost the receipt. But Lisa and Cathy are so nice, helpful, and professional..I could go on and on because this isn't just a sometimes thing. The entire crew is just a vibe. They are helpful, always eager to jump in to assist a coworker, without ever being asked or directed to. We have never once had a bad meal. You can tell how well they work together as a team. I would only apply to work at this location if and only if you're freaking awesome with an excellent work ethic! The food is always fresh. And correct. I've never heard even one complaint from any of the guests and this is the only Wendy's we will go to! I've gone to Wendy's all over the US and hands down we will never eat at any other Wendy's because frankly I don't seek disappointment. And last but not least. Everyone should know this location, staff, food, how clean it is...yes even the bathrooms! Not just upper management. Not just corporate. You guys are an awesome well oiled machine. That I know will never be a disappointment. I could never say enough good about this location 😁“
“came to this Wendy’s one late night and ordered a Baconator Double Cheeseburger 🍔 — just the burger. Why did they bring me out a Dave’s Double with bacon? If you know, you know... that is NOT the same! 😑
Now, I usually don’t like to complain at fast food spots because Lord knows what they might do remaking your order after a long shift dealing with people all day. But when I asked for a refund, the manager said he couldn’t give my money back 😟.
My anxiety went through the roof, but my stomach said, “take the risk” — so I trusted him to remake it right. And HE DID! 🙌🏾
He remade that BACONATOR 🥓🥓🥓🥓 perfectly, and honestly, it was one of the best I’ve ever had. I think they actually put some love in it this time 😄.“
“Iliana has worked here for quite a while, and has ALWAYS been VERY nice and fast and efficient. I would often come into this location because I worked nearby. I was lucky enough to have my kids and come in today, and she was so very nice and engaging with my children.
Thank you Iliana.
This is my favorite Wendy's.
I like ALL the staff that work here, and I've always been treated with respect and fast service.
Happy customer.“