Wendy's
6441 E 22nd St, Tucson
(520) 745-2799
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So I have a couple problems with this establishment.
1️⃣I noticed when we pulled up there was a black guy in the car ahead of us and he was told to pull up and wait for his food. We pulled up for our food and were also told to park and wait for our food. There were several cars behind us that pulled in (not black or brown people inside them) that got their food and left while we were still waiting for our food. The black guy finally received his food and left. We waited maybe 5 minutes and then decided to go inside to see what the problem was…
2️⃣We pulled in to pick up a mobile order. We were given the frosty and the drink and told to park in a parking spot because the order wasn’t ready; we parked and waited for awhile; no one came out so my goddaughter went it; the guy behind the counter asked for her name and said “I’ll make the remaining food for the order now”; she waits longer while they make the food; she gets the food and we leave.
❓WHY ARE CERTAIN PEOPLE BEING TOLD TO PULL UP AND WAIT FOR THE SIMPLEST ORDERS? WHILE OTHERS ARE GETTING THEIR ORDERS?
❓WHY DO YOU TELL PEOPLE TO PULL UP AND WAIT FOR THEIR FOOD AND THEN YOU’RE NOT EVEN MAKING THEIR FOOD. THEY’RE JUST SITTING OUTSIDE WAITING FOR NOTHING?
I know the response is going to be it had nothing to do with race… so if that’s true then you’re just hiring lazy workers who don’t give two freckles about the customers. Both excuses are BAD‼️
The mobile order was for a biggie bag, frosty, two 4 piece nuggets and a drink (11/20/25 @4:30pm order #9010018 if mgmt wants to verify)
Atmosphere: 1
Food: 1
Service: 1
It looks like it’s not very busy, but you can see between DoorDash and the drive thru that they have their hands full. It took a little for us to get our food, but they gave us free frosties for our wait. Even though they were busy, they were attentive to us and I appreciated that. Food was good, service was friendly, and the place is clean.
Atmosphere: 5
Food: 5
Service: 5
Food was good. Restaurant was clean.
Atmosphere: 3
Food: 5
Service: 3
Kids inside here do not know what they're doing, cashier was OK kitchen staff slooowww no motivation no ambition and far too slow for a fast food or restaurant atmosphere, managers definitely check this team because the cashier is the only one with some experience and she's forced to make excuses for a lackluster team
Atmosphere: 1
Service: 1
Dirty dining area, bad customer service. Cold food.
Atmosphere: 1
Food: 1
Service: 1
I recently hit the drive thru here, the staff acted annoyed with my presence.
Overpriced and under performing products.
A serious injection of self pride could truly go far here.
I get it, my bad for choosing to support my local Wendy's, but I'm still questioning why my food was deliberately haphazardly assembled and thrown into my bag like garbage, no pride in what the staff does and no shame in what they pawned off as acceptable.
My money spends anywhere and if you want to mistreat me for having the audacity in supporting your business, l can take the hint.
Atmosphere: 3
Food: 2
Service: 1
Just went through the drive thru about 7pm. Wasn't busy. One car in front ordered and pulled over to wait. I pulled up and my food came out immediately...but no lettuce on the chicken sandwich, and both the sandwich and fries were barely warm. Must have been sitting there awhile.
Drive thru.
Food: 5
Service: 5
If I could give 0 stars I would. Multiple times I’ve ordered from here and they somehow get the order wrong Everytime and still charge me for my correct order. Ordered 2 biggie bags and got 2 burgers and 2 drinks. Missing nuggets on both orders. Didn’t give us our baked potato but still charged for it. Dont order here. They don’t care to get orders right or give refunds after they screw up.
If you Like some simple.?
Go with ah BIGGIE DEAL.!!
BUT You no Winter well Be Here Some what Soon.,!!
They Have there CHILLE N CHEESE.! THATS ALWAYS AMAIZING EVRY TIME.!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
10/21/25 8:20am the front doors are locked and the lights were off. I'm sure the morning regulars weren't pleased. Instead of just going to the drive through I went to the one on Broadway just so I can order inside and eat inside.
Atmosphere: 4
Food: 4
Service: 4
Service has been really good recently. Good food and fresh. Cool new menu items as well.
I am kind of surprised this place isn't more busy. Been going here occasionally for lunch over the past 3 weeks and their fries are always really crispy, burgers are cooked well and put together carefully, unlike certain other fast food chains.
Atmosphere: 5
Food: 5
Service: 5
Awesome
Atmosphere: 5
Food: 5
Service: 5
Food was delicious Ariel was very clean and well taken care of
Atmosphere: 4
Food: 4
Service: 4
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