The level of unprofessional service provided is unbelievable. Workers need to learn what customer service is about. I asked why & lady had a funky attitude & she kept repeating herself & then decided to mumble under her breath “the hell”. Ridiculous!!
Atmosphere: 1
Food: 1
Service: 1
Bobbi Johnson
I would put a zero but I see that’s not possible…?. It was so oily the breading of the pretzels were clear. I didn’t ask for spring rolls! Are you kidding me, so oily the dog slipped out and my friend chocked cause it went right down her throat. Wetzel pretzel? More like apocalyptic, hazardous pretzel. This place needs to be shut down!!
Atmosphere: 1
Food: 1
Service: 2
mikey
ELIZABETH..AWESOME..MORE LATER..
Lilia Salazar
The person that attended our order was really
Atmosphere: 5
Food: 5
Service: 5
Julee Meltzer
I have purchased pretzels here twice. Both times the young people who waited on me were competent and pleasant. I also saw an older gentleman training them both times! It's nice to be waited on kids who aren't rude or sullen. Good job!
Atmosphere: 5
Food: 4
Service: 5
NR W
Very overpriced. Prices are not listed on the meal boards. Ordered two meal deals that had pretzel bites, drink, and cheese dip and it came out to $28. That is outrageous!!!! Girl didn't even say the price either when we ordered. $4 for a drink. Pretzels were drenched in butter. Will not be going there ever again.
Brooke Halle
Tried the new frozen horchata & choco churro bitz. Both where very good. Super sweet. Would return just for the horchata.
Cesar Reco
Really good
Esmeralda Santamaria
EVERYTIME I GET PRETZELS THEY ALWAYS ARE BURNED AND CAN BE HARD
Very overpriced. Prices are not listed on the meal boards. Ordered two meal deals that had pretzel bites, drink, and cheese dip and it came out to $28. That is outrageous!!!! Girl didn't even say the price either when we ordered. $4 for a drink. Pretzels were drenched in butter. Will not be going there ever again.
Kasumi Williams
Horrendous customer service, shut them down!
Hector Monje
Too expensive
autumn chon
If i could give zero stars i would. I went and purchased $70 worth of pretzels and they told me my card didnt go through and made me try again. I checked my bank and it did go through so i went to go show her the proof and she kept arguing with me and told me i wasnt allowed to take my food that i PAID for. It went far to the point i had to call my bank and have them speak to her because she didnt believe me. Finally gave me my pretzels but i will never return there and if you dont want your money taken away i would recommend not going there. Terrible place and terrible customer service! Worst experience ever.
Tiffany K
I LOVE their prezel bites with salt.But when you order online, you don't have the option to add salt.I would order for my office more often if this was fixed. Or at least answer the phone, so I can request salt for my order.
$10.50 for a stale pretzel and a soda.
Atmosphere: 1
Food: 1
The level of unprofessional service provided is unbelievable. Workers need to learn what customer service is about. I asked why & lady had a funky attitude & she kept repeating herself & then decided to mumble under her breath “the hell”. Ridiculous!!
Atmosphere: 1
Food: 1
Service: 1
I would put a zero but I see that’s not possible…?. It was so oily the breading of the pretzels were clear. I didn’t ask for spring rolls! Are you kidding me, so oily the dog slipped out and my friend chocked cause it went right down her throat. Wetzel pretzel? More like apocalyptic, hazardous pretzel. This place needs to be shut down!!
Atmosphere: 1
Food: 1
Service: 2
ELIZABETH..AWESOME..MORE LATER..
The person that attended our order was really
Atmosphere: 5
Food: 5
Service: 5
I have purchased pretzels here twice. Both times the young people who waited on me were competent and pleasant. I also saw an older gentleman training them both times! It's nice to be waited on kids who aren't rude or sullen. Good job!
Atmosphere: 5
Food: 4
Service: 5
Very overpriced. Prices are not listed on the meal boards. Ordered two meal deals that had pretzel bites, drink, and cheese dip and it came out to $28. That is outrageous!!!! Girl didn't even say the price either when we ordered. $4 for a drink. Pretzels were drenched in butter. Will not be going there ever again.
Tried the new frozen horchata & choco churro bitz. Both where very good. Super sweet. Would return just for the horchata.
Really good
EVERYTIME I GET PRETZELS THEY ALWAYS ARE BURNED AND CAN BE HARD
Restaurantji Recommends
Very overpriced. Prices are not listed on the meal boards. Ordered two meal deals that had pretzel bites, drink, and cheese dip and it came out to $28. That is outrageous!!!! Girl didn't even say the price either when we ordered. $4 for a drink. Pretzels were drenched in butter. Will not be going there ever again.
Horrendous customer service, shut them down!
Too expensive
If i could give zero stars i would. I went and purchased $70 worth of pretzels and they told me my card didnt go through and made me try again. I checked my bank and it did go through so i went to go show her the proof and she kept arguing with me and told me i wasnt allowed to take my food that i PAID for. It went far to the point i had to call my bank and have them speak to her because she didnt believe me. Finally gave me my pretzels but i will never return there and if you dont want your money taken away i would recommend not going there. Terrible place and terrible customer service! Worst experience ever.
I LOVE their prezel bites with salt.But when you order online, you don't have the option to add salt.I would order for my office more often if this was fixed. Or at least answer the phone, so I can request salt for my order.
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