Whataburger
1430 W River Rd, Tucson
(520) 407-9236
Recent Reviews
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Waited for 20 minutes in the drive through at 1 am to get our food, fries were cold (didn't complain) and 1 of our meals was wrong. Went back to have it remade, the drive through attendant was not friendly the second time and we had to wait !nother 20 minutes for a burger THAT WAS INCORRECT AGAIN. At that point I just left, definitely not going back to this specific location!
Atmosphere: 3
Food: 1
Service: 1
I placed a pick up order and 1 of the 5 burgers was missing. The Sprite sodas tasted like carbonated water. The Honest Juices that I ordered with my children’s kids combos were both missing their straws. This is not the first time that I have had a burger missing. Such a bad experience for the premium price they charge.
Atmosphere: 1
Food: 2
Service: 1
I always love Whataburger. Food is always outstanding. Restaurants is clean. One person really stood out, her name, is Lee!! Excellent customer service. She is friendly and very attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Chili Burger, Onion Rings, Whataburger Patty Melt, Double Meat Whataburger with Cheese
To slow for breakfast
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Breakfast Sandwich
Great service , very good menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whataburger Patty Melt, Double Meat Whataburger with Cheese, Whataburger Cheeseburger, Bacon \u0026 Cheese Whataburger
Took 20 minutes to get our food through the drive-thru.
Atmosphere: 2
Food: 4
Service: 1
I had completely forgotten how quaint and intimate the Whataburger restaurant restaurant really was. And it's not a bad thing. There's no rush to eat your food and leave. There's no pressure from the staff to make you leave or order more food to make you stay.
The hospitality of this restaurant was beyond 5 stars. The kindness of the staff made me feel like I was wanted there, and not just for my money. They actually cared that I was there. The cleanliness was astounding.
The food?? Oh my. It was so fresh that the cheese was still melting on my burger and the burger itself was still hot when I finished it. The fries were perfect- crisp, warm, delicious like a french fry should be.
This particular Whataburger is in the other side of town for me, but I'll drive there for the food. It's worth it.
Atmosphere: 5
Food: 5
Service: 5
Very clean and food was quick and delicious
Atmosphere: 5
Food: 5
Service: 5
Lisa, the cashier is super nice. And the strawberry shakes are the best at Whataburger
Atmosphere: 5
Food: 5
Service: 5
Horrible service slow waited my wife waited in line drive thru on 10/17 for 50 mins for cold burgers and fries half way full and cold drink wrong . Jason was understanding said we get a redone meal , we went in and was only give burger . Im sorry my wife didn't wait in line that one night for only burger for 50mins and all be wrong. Jr the MOD at first didnt want to let when or how to each store manger (Samantha) which was supposed to give me a call and did not . But only asking for corporate number was given information . Order #574248
Atmosphere: 4
Food: 2
Service: 2
Restaurantji Recommends
My sister and I grabbed dinner on our way back home last night, everything was delicious 😋 🤤
Atmosphere: 5
Food: 5
Service: 5
Salads!... Onion Rings!... Entrees!...👍👍👍 Friendly!...
Atmosphere: 4
Food: 4
Service: 4
Great service and delicious food! Massively improved since last time.
Atmosphere: 5
Food: 5
Service: 5
We waited in line for 30 minutes to get cold food. Spending $20 on fast food that is cold is unacceptable! The employees get paid enough to at least care about their customers and their food that they are paying for. I suggest another training class or hiring more people. So disappointing! There was a long line yet employees were just standing around or visiting other employees. If I could give negative stars, I would
We waited in the drive through for almost 30 minutes and got cold burgers with un-melted cheese. For that price and wait time it should be smoking hot coming out of the bag
Atmosphere: 1
Food: 1
Service: 2
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