Not sure what happened to Pizza Hut throughout the years, they used to be awesome. They don't answer their direct phone, they have one lady running around like a jumbled mess. They got our order wrong 2 times in a row and the pizza was burned and honestly I think this place needs help or to be closed. it genuinely sucks. I don't say this lightly, it genuinely sucks
Bill Blackstarr
We ordered delivery, waited 2 hours. Nothing. Called support, was routed to a call center. Waited for half an hour. Went to store, they re-made the order, but messed it up as well after going over it 3 times to make sure they had the correct instructions. This location is abysmal. They should close it.
cassandra fowler
Order hand tossed, received thin n crispy trquested a remake, receivedthe same. Have been trying to get the store manager but goes to call center and stuck on hold for 30 minutes already. Kids won't eat the pizza.
Chris Clash
Missing parts of the order this time, last time, it was incorrectly made items. How hard is this job?
Food: 3
Service: 1
Kerri Mosher
Ordered a pizza online for curbside pick up. Drove over & parked, call number for curbside pu, no one answered guy walked out with receipts and told me I owed $xx & I told him I paid via Apple Pay online, he told me no it wasn’t & I couldn’t talk like that and said my order was cancelled & to leave! I left & called the number (call center answered & transferred me to store & store disconnected) tried multiple times to call & was either put on indefinite hold or they didn’t pick up from IVR BAD customer treatment! Will never eat at Pizza Hut again!
Atmosphere: 1
Food: 1
Service: 1
marie hodges
The reason for the one star is because for some reason they canceled our order and then banned us from ordering from the golf links in Harrison Pizza Hut, because the delivery driver refused to deliver it in our area cause it’s not safe and they feel uncomfortable coming in this area
I ordered a Large meat lovers pizza and a order of bread sticks for delivery at 3:50 and was told that it would be 40 minutes. I called at 4:50 and was told that there was no order with my phone number. I called back at 5:50 and finally was able to talk to a human, and she told me that one of the delivery drivers would be at my address in 5 to 6 minutes, which never happened ended up going to the store and picking up a frozen pizza made it and was finished eating by 7:00 pm and still did not have my order delivered. I am considering ordering from some other pizza delivery service.not sure if l will recommend this pizza hut to anyone else. This store is the one on golf links and Harrison. One pissed off customer
Anthony Ooka
This place is Carry Out only. No dine in. Unfortunately they didn't have a menu to select what we wanted and were given only a flyer with their special.
Atmosphere: 4
Food: 5
Service: 5
Edward Urbanski
The pizza was overcooked, dry. Ordered thin crust, not cardboard with a very toppings on it. By far the worst pizza I have ever tasted in my 50 years.
Lacking in customer service.
Love my local pizza hut there the bomb
Not sure what happened to Pizza Hut throughout the years, they used to be awesome. They don't answer their direct phone, they have one lady running around like a jumbled mess. They got our order wrong 2 times in a row and the pizza was burned and honestly I think this place needs help or to be closed. it genuinely sucks. I don't say this lightly, it genuinely sucks
We ordered delivery, waited 2 hours. Nothing. Called support, was routed to a call center. Waited for half an hour. Went to store, they re-made the order, but messed it up as well after going over it 3 times to make sure they had the correct instructions. This location is abysmal. They should close it.
Order hand tossed, received thin n crispy trquested a remake, receivedthe same. Have been trying to get the store manager but goes to call center and stuck on hold for 30 minutes already. Kids won't eat the pizza.
Missing parts of the order this time, last time, it was incorrectly made items. How hard is this job?
Food: 3
Service: 1
Ordered a pizza online for curbside pick up. Drove over & parked, call number for curbside pu, no one answered guy walked out with receipts and told me I owed $xx & I told him I paid via Apple Pay online, he told me no it wasn’t & I couldn’t talk like that and said my order was cancelled & to leave!
I left & called the number (call center answered & transferred me to store & store disconnected) tried multiple times to call & was either put on indefinite hold or they didn’t pick up from IVR
BAD customer treatment! Will never eat at Pizza Hut again!
Atmosphere: 1
Food: 1
Service: 1
The reason for the one star is because for some reason they canceled our order and then banned us from ordering from the golf links in Harrison Pizza Hut, because the delivery driver refused to deliver it in our area cause it’s not safe and they feel uncomfortable coming in this area
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Marinara, Pepperoni Pizza, Boneless Wings
This store sucks
Atmosphere: 1
Food: 1
Service: 1
Order was done wrong and asked for an item and not get it, even when it was in the order.
Restaurantji Recommends
Pizza is usually overcooked
Atmosphere: 5
Food: 3
Service: 5
Great food and friendly staff
Atmosphere: 4
Food: 5
Service: 5
I ordered a Large meat lovers pizza and a order of bread sticks for delivery at 3:50 and was told that it would be 40 minutes. I called at 4:50 and was told that there was no order with my phone number. I called back at 5:50 and finally was able to talk to a human, and she told me that one of the delivery drivers would
be at my address in 5 to 6 minutes, which never happened ended up going to the store and picking up a frozen pizza made it and was finished eating by 7:00 pm and still did not have my order delivered. I am considering ordering from some other pizza delivery service.not sure if l will recommend this pizza hut to anyone else. This store is the one on golf links and Harrison.
One pissed off customer
This place is Carry Out only. No dine in. Unfortunately they didn't have a menu to select what we wanted and were given only a flyer with their special.
Atmosphere: 4
Food: 5
Service: 5
The pizza was overcooked, dry. Ordered thin crust, not cardboard with a very toppings on it. By far the worst pizza I have ever tasted in my 50 years.
Atmosphere: 2
Food: 1
Service: 2
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