Wok & Roll

Heritage Plaza, 3000 W Ina Rd, Tucson
(520) 297-1279

Recent Reviews

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J5959QHhenryc

Me and a friend went to this restaurant a couple days ago we hadn't been there in like maybe 12 13 years so I thought we would try it again. There aren't that many buffet style restaurants as far as Chinese here in Tucson since a pandemic hit our favorites closed so I thought I would try this place again. I should have known it would not be what I expected prices definitely increases from where they had been back a few years ago we went for lunch which was not good that food was not good at all it's like it didn't have the taste some was really salty and others were tasteless so anyway we did not enjoy it. The waitress was kind of rude only came over once we need a drink refills we never got them she just came over left the bill on the table so I was going to walk the bill to the front of the restaurant to pay it it seems like she didn't trust us she grabbed the the grill before I could put my hand on it and walked it to the front and we paid for it I don't think she was happy since I didn't tip she didn't do nothing as a waitress but I swear the food was horrible, I noticed the restroom were filthy smelled. We left we had a strange taste in our mouths when we left it tasted like blood it's a copper taste or whatever you get in your mouth and bite your tongue or whatever you got that funny taste from your blood that's what it tasted like nothing my friend or I had done to ourselves we didn't have any blood in our mouth it was something we ate there gross me out I will never return to this restaurant again and I want people there is something wrong there beware.

Paige Steuber

I’ve celebrated every major accomplishment here. Demotions? Yep. After funeral dinner? Of course. Even the day I finalized my divorce? You better believe it! I was sitting at my favorite corner table with a plate full of sushi when I realized I forgot to get crab legs. I was reaching over for the biggest leg when my eyes met with the most handsome man I’ve ever seen. this place has seen me at my lowest, fed me back to life, and witnessed me fall in love — all between the sushi station and the dessert bar. If you’re looking for amazing food and a little bit of destiny, run, don’t walk to Wok and Roll.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Service, Seafood Buffet, Sushi Choices, Clams on the Buffet, Fried Rice, Coconut Shrimp, All You Can Eat Crab Legs Night Be Patient as the Staff Only Brings Fresh Legs Every 30 Minutes, Seafood, House Special Soup, Egg Drop Soup, Orange Chicken, Quality Sushi, Chow Mein, Salad Dressing, Lychee, Seaweed Salad, Honey Chicken, Chinese Buffet with Sushi Bar, Fried Shrimp, California Roll

Roy Hyun

Good foods,

Recommended dishes: Sushi Choices

Michael Sanchez

The bathrooms are dirty always smell like a sewer pipe is broken.

The staff are the kind of people that think cleaning a restroom is beneath them the water for drinking smells like toilet water.

They keep it dimly lit so you don't notice how filthy the restaurant is.

Marilyn Turcotte

I love the variety of choices here. One of our favorite places to eat.

Abigail Boyd

Good food, lots of options. My husband says they have some of the best sushi in town and their honey chicken is incredible! Love this place so much! $17 dollars per adult, not bad for all you can eat sushi and entrees and desserts!

Nicholas Wilson

I stopped in here for a nice lunch. I was pleasantly surprised by the number of different sushi rolls that were offered!

The overall selection was pretty good. They also have ice cream (which I love). $15 for an AYCE lunch buffet with some sushi rolls is pretty good.

I'll definitely be back, and I want to check out their seafood buffet on Sunday.

Sarah Baker

The sushi chef will come out of his area and literally stand next to you and stare at your plate if he thinks you're taking too much. He will come stand next to your table too and stare at your plate and look at you with a mean look on his face. RUDE!

Michael

Seafood buffet was actually pretty decent, I'd go again. But it's also crowded that day so I'd probably go before 5 next time.

T8884RPrebeccae

The parking lot look like a garbage dump and no better inside! Bath rooms are disgusting smell like pee... I wonder what the kitchen looks like?

Robert Martinez

It doesn't matter what time of day or day of the week this place will not disappoint you. Come hungry & leave full

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi Choices, Soups, Chinese Buffet with Sushi Bar, Cookies, Honey Chicken

Lisa S.

Overpriced and disgusting! Will not go back here again, and have alerted the health department as to their sanitation practices

Atmosphere: 3

Food: 1

Service: 1

Tony W

Definitely never going back. The manager physically blocked me from leaving, entered my personal space, and nearly called 911 on me because I disputed the charge on my receipt. And of course he was generally rude, condescending, insulted my intelligence and was constantly talking over me.

The photos show how the signs were set up. In my mind, the "seafood and sushi buffet" is a different option from the normal pricing structure; nowhere on either sign does it mention "holiday pricing". Of course I thought it was a promo of some kind. Imagine my surprise when I get a receipt for over $25 when I never ate seafood.

So I asked the lady at the counter why I was charged when I didn't eat seafood. She told me it was "holiday pricing". Except that none of the signs indicate that pricing is different on holidays. In fact, the sign clearly states which prices are for which days at certain times. Here's the important part: these prices are still openly advertised! That's my concern. Either hide those prices or add a clause that indicates that prices are subject to change on holidays. None of this information was conveyed before serving me.

I explained this to the lady, and she called her manager. He got immediately angry, started insinuating that I was unintelligent, and yelling at me in the lobby. I explained that I'm simply not paying more than the advertised price, though I'm more than happy to pay what is advertised. That wasn't good enough for him, so he PHYSICALLY BLOCKED ME from leaving, telling me "you can't leave, you're staying here". This is an adult boy who has never had to suffer consequences for his actions.

Also, the orange chicken was unchewable and it took roughly 5 minutes to get service despite it being not that busy. The food is largely decent for for $15 (definitely not $25 lol).

Eventually he told me to pay the $14.95. The guy knows he's hustling.

The manager is absurd and horrible, and I feel for those employees. I'm sure he's such a terrific guy to work for.

Atmosphere: 1

Food: 2

Service: 1

Katy Harrell

The food was not great and too expensive!

Atmosphere: 1

Food: 1

Service: 2

Frank S

Don’t even bother with this place Horribly overpriced! $23.98 for a seafood buffet and all you get is shrimp and some measly tiny crab legs? Looks like crazy Rich Asians ripping people off. Will never go back here again.

Atmosphere: 3

Service: 3

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