Pizza Hut Express

Nice food

Atmosphere: 4

Food: 4

Service: 3

My husband just came back with pizza. He said he asked Brittaz for a fresh one and she said “they ARE fresh.” Girl. They were not fresh. They might’ve been fresh this morning but it’s now nighttime and they are not fresh. Why couldn’t she just make a new one? My son said to call them buttheads and I have to admit that’s a fair appraisal.

Atmosphere: 1

Food: 1

Service: 1

The good: Food was OK and got to do a little shopping while we waited.
The not so good: We ordered a chicken basket and they gave us a shrimp basket. When I asked for the correct order I got so much attitude. My 9 year old isn't going to eat shrimp, maybe she just pushed the wrong button. Cool, that's fine. I didn't receive an itemized receipt so I was unaware. As they were making the chicken basket I realized they were priced differently. They didn't offer me a refund which kind of ticked me off. When I asked for a refund to match what I actually ordered, Loren the guy was nice enough, but the lady Brittanz was huffy with me like she didn't just screw up my order. My mom's teriyaki chicken had no teriyaki in it and was plain chicken with noodles and veggies. I'm trying to be nice because working in customer service sucks, I did it for 10 years. At this point I was just done. They were rude, short with me, and were very unhygienic. I had to end up getting something from McDonald's down the road for my daughter because the girl working picked up a receipt off the floor with her gloved hand and just continued handling food! 🤢 DO NOT EAT HERE! They will treat you like an inconvenience, over charge you, and give you some sort of virus. Please eat anywhere else. The pizza place across the street has a fantastic Margherita pizza and the staff are so kind and knowledgeable about the area.

Atmosphere: 3

Food: 2

Service: 1

Pizza is ok but pasta was really bad. It didn't cook properly so we thru out.
This location looks like doing business with large group tours. Small kitchen with self service order and huge seating area.

Atmosphere: 3

Food: 1

Service: 3

The worst service of my life at a hot pizza place. I'll never go back to that establishment.

Atmosphere: 1

Food: 1

Service: 1

Horrible customer service/management. An employee came out and confronted my family member simply because they accidentally mixed water with orange Gatorade in their water cup. The employee then told them to immediately dump the water and forced my family member to buy proper fountain drink cups, which cost them $8. That same employee confronted another tourist family because they split their drink that they PAID for into separate water cups for their kids. Once they objected, they threatened to bring out the manager to kick them out. Once the manager came, the family dumped their drinks and left. This same employee proceeded to walk up to every table and inspect to see if the customers obeyed their authoritarian-like rules. No employee should ever act like this to their customers.

Atmosphere: 1

Food: 4

Service: 1

The staff is very rude and the tables are dirty, we will never come again

Atmosphere: 1

Food: 1

Service: 1

This pizza hut “express” is not very express. It took more than 40 minutes to get one personal pan pizza and breadsticks. It wasn’t even very busy.

Atmosphere: 3

Food: 4

Service: 1

Poor service. At 6:30 pm we were told they are closing soon and no dine in option. At a tourist spot when sunset is at 6:15 pm they close so soon. Only visit here when there is absolutely no option.

Pizza was not fresh not even a little bit it was personal pan size and was $13 and I couldn’t chew it

Ordered native taco, hot dog, and Buffalo-style chicken wings.
Overall, it's average, just a full meal.

Atmosphere: 1

Food: 2

Service: 1

It just tastes like tourist pizza... That's all.

Atmosphere: 5

Food: 2

Service: 4

I had the best pizza in my life, pizzas are fluffy and smooth, they immediately melted in mouth. Wish all pizza huts have the recipe of this store.

Atmosphere: 5

Food: 5

Service: 5

Very nice pizza. Very soft. I never had this kind of pizza ever.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Personal Supreme Pizza, Vegetarian Pizza

Came in for dinner before the IMAX show. The woman taking orders and handling the register was very nice and had a welcoming smile. The 2 male cooks were super fast and efficient. The food came out hot and fresh and it was delicious! I wish we had a good pizza hut where we lived cuz that was a really great pizza!

Atmosphere: 5

Food: 5

Service: 5