stop at Dunkin before going to Phoenix and 2 hour ride and they had what I wanted all is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
B A
Haven’t been back. I was a regular & the day they didn’t have large cups ( it didn’t say they were out on the app) this young lady was extremely rude like if it was my fault . I asked to remake my drink because they put LARGE portions in my medium drink and it was too sweet & she snatched the cup out of my hand before I finished asking when I was being polite . People use their hard earned money on their orders . This is the last thing people need . You never know what someone is going through .
Atmosphere: 1
Food: 1
Service: 1
Erick M
Employees were nice and professional. You could tell they liked working together which made the atmosphere better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Lia Marroquin
Stopped by here on our way to San Diego and was impressed with the customer service. The workers were very friendly and fixed our incorrect orders with no problem. The restaurant was a little messy but I’d come back again. We tried the Brisket Hash Browns and they were pretty good. Glad we tried it.
Dietary restrictions: I was able to get my coffee with oat milk.
Atmosphere: 4
Food: 5
Service: 5
Yadhira Blanquet
Went 2 times this weekend and they said they had no food and went the next day and they said they were closed it was 7:00 pm
Ela Henry
Decided to order (and pay $1.50 extra) for avocado toast topped with bacon only to receive 4 miniature sized pieces that all together only covered 1/16 of the entire slice of toast. Value your customers and you won’t consistently lose your business to Starbucks across the street.
Atmosphere: 2
Food: 2
Service: 1
Shadday Zazueta Santos
my food was BURNT, it took 30 minutes to receive my order. this is the first time i ever buy from dunkin donuts and it has been the most horrible experience ever
Atmosphere: 1
Food: 1
Service: 1
Susan Cortez
These are the best employees. Always friendly, gets the order correct, fast service. 10 stars for these employees.
Atmosphere: 5
Food: 5
Service: 5
Laura Luna
Drinks are to sweet. Not my favorite
Atmosphere: 5
Food: 2
Service: 5
3LID4N C0R50
There were only 4 flavors of donuts and very few donuts in stock the coffee we ordered hot was nowhere near hot,
Went threw the drive threw asked for my drinks to be bagged was told no bags are only for delivery people. Hello I was delivering to a rescue. I asked is the straws in the sealed bag was told yes. Got the drinks back to find no straws or napkins. This happens far to often. Won't go back will stick to Starbucks!
Service: 1
Erin Harper
I had a bad experience my first time at this location. Today Wednesday August 21st 2024 at 11:09am order #4448 through drive thru. I was not ready to order yet so I said give me a moment. The girl in drive thru Jesikka however you spell her name and crew who did not have their name badges on were rude. They were getting impatient wanting me to hurry up and order. Mind you there was no cars behind me in drive thru. The girl taking my order said "bro are you ready to order we have donuts, muffins, etc etc....?? Our lobby is open in side if you want to come in?? Another girl said "Is there a line!?" I then replied " Okay thank you but no" to the lobby suggestion and "No ma'am there is not" to the is there a line remark. So not sure who was taking my order at this point maybe Jesikka because she is at the window I'm assuming. So after I order my first drink she asks "do you want wip cream?" I said "no for that drink" then I order another drink which she did not ask if I wanted wip cream with that one so assumed I didn't want wip cream for both drinks. So then after I order my drinks she then says "ok total at the window or pull to the window" not sure at this point because she is rushing me as if im done ordering which I was not. Just rude and obnoxious and disappointing to me. Then finally I order my two donuts which completes my order. Which she does not give me my total at the speaker or repeat my order back to me. So I pull to the window which she still doesn't repeat my order to me... So I pay anyways with card and did not get a receipt at all just a total and here's your order. Just poor customer service if you ask me because I am a manager and expect to receive excellent customer service just like I would give to my customers. Just sad. I will not be returning back to this location. If I do I expect better customer service and to not be rushed whether inside or drive thru.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Sweet Black Pepper Bacon, Donuts, Doughnut, Bagel, Grilled Cheese, Avocado Toast, Avocado Spread, Dozen Donuts, Blue Raspberry Coolatta
Aaron Cano (SW Photography)
Food, great coffee, donuts are amazing and always soft and delicious.
Service, always great.
Atmosphere always clean, lobby always smells like the amazing coffee and bathroom is always clean and always smells fresh.
Wheelchair accessibility: Wheelchair parking spots right at the front of the doors.
Place was kinda messy, at 9am. The employee was trying to be nice but they should be trained to have more pride in what they serve. Maple long john was squishy and the frosting completely melting off, was gross. Went early so the heat wouldn't melt it but they served it melted. Not going back
stop at Dunkin before going to Phoenix and 2 hour ride and they had what I wanted all is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Haven’t been back. I was a regular & the day they didn’t have large cups ( it didn’t say they were out on the app) this young lady was extremely rude like if it was my fault . I asked to remake my drink because they put LARGE portions in my medium drink and it was too sweet & she snatched the cup out of my hand before I finished asking when I was being polite . People use their hard earned money on their orders . This is the last thing people need . You never know what someone is going through .
Atmosphere: 1
Food: 1
Service: 1
Employees were nice and professional. You could tell they liked working together which made the atmosphere better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins
Stopped by here on our way to San Diego and was impressed with the customer service. The workers were very friendly and fixed our incorrect orders with no problem. The restaurant was a little messy but I’d come back again. We tried the Brisket Hash Browns and they were pretty good. Glad we tried it.
Dietary restrictions: I was able to get my coffee with oat milk.
Atmosphere: 4
Food: 5
Service: 5
Went 2 times this weekend and they said they had no food and went the next day and they said they were closed it was 7:00 pm
Decided to order (and pay $1.50 extra) for avocado toast topped with bacon only to receive 4 miniature sized pieces that all together only covered 1/16 of the entire slice of toast. Value your customers and you won’t consistently lose your business to Starbucks across the street.
Atmosphere: 2
Food: 2
Service: 1
my food was BURNT, it took 30 minutes to receive my order. this is the first time i ever buy from dunkin donuts and it has been the most horrible experience ever
Atmosphere: 1
Food: 1
Service: 1
These are the best employees. Always friendly, gets the order correct, fast service. 10 stars for these employees.
Atmosphere: 5
Food: 5
Service: 5
Drinks are to sweet. Not my favorite
Atmosphere: 5
Food: 2
Service: 5
There were only 4 flavors of donuts and very few donuts in stock the coffee we ordered hot was nowhere near hot,
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Went threw the drive threw asked for my drinks to be bagged was told no bags are only for delivery people. Hello I was delivering to a rescue. I asked is the straws in the sealed bag was told yes.
Got the drinks back to find no straws or napkins.
This happens far to often.
Won't go back will stick to Starbucks!
Service: 1
I had a bad experience my first time at this location. Today Wednesday August 21st 2024 at 11:09am order #4448 through drive thru. I was not ready to order yet so I said give me a moment. The girl in drive thru Jesikka however you spell her name and crew who did not have their name badges on were rude. They were getting impatient wanting me to hurry up and order. Mind you there was no cars behind me in drive thru. The girl taking my order said "bro are you ready to order we have donuts, muffins, etc etc....?? Our lobby is open in side if you want to come in?? Another girl said "Is there a line!?" I then replied " Okay thank you but no" to the lobby suggestion and "No ma'am there is not" to the is there a line remark. So not sure who was taking my order at this point maybe Jesikka because she is at the window I'm assuming. So after I order my first drink she asks "do you want wip cream?" I said "no for that drink" then I order another drink which she did not ask if I wanted wip cream with that one so assumed I didn't want wip cream for both drinks. So then after I order my drinks she then says "ok total at the window or pull to the window" not sure at this point because she is rushing me as if im done ordering which I was not. Just rude and obnoxious and disappointing to me. Then finally I order my two donuts which completes my order. Which she does not give me my total at the speaker or repeat my order back to me. So I pull to the window which she still doesn't repeat my order to me... So I pay anyways with card and did not get a receipt at all just a total and here's your order. Just poor customer service if you ask me because I am a manager and expect to receive excellent customer service just like I would give to my customers. Just sad. I will not be returning back to this location. If I do I expect better customer service and to not be rushed whether inside or drive thru.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Sweet Black Pepper Bacon, Donuts, Doughnut, Bagel, Grilled Cheese, Avocado Toast, Avocado Spread, Dozen Donuts, Blue Raspberry Coolatta
Food, great coffee, donuts are amazing and always soft and delicious.
Service, always great.
Atmosphere always clean, lobby always smells like the amazing coffee and bathroom is always clean and always smells fresh.
Wheelchair accessibility: Wheelchair parking spots right at the front of the doors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Doughnut, Dozen Donuts
its basic donut shop
Atmosphere: 2
Food: 1
Service: 3
Place was kinda messy, at 9am. The employee was trying to be nice but they should be trained to have more pride in what they serve. Maple long john was squishy and the frosting completely melting off, was gross. Went early so the heat wouldn't melt it but they served it melted. Not going back
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Munchkins Donut Hole Treats, Classic Donuts
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