They always mess up my order not ones all the time
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jumbo Jack
Keith Lister
Crappy fast food
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Onion Rings
Nathan Guzman
This place is absolutely disrespectful in every way that fast food chains can be. This incident happened a week ago, and at this point, I’m not just angry about the staff mixing up my order—I’m rightfully upset that they accused me of lying. They claimed they didn’t see the receipt for what they charged me in the bag and then threw random change onto the counter, telling me to "get the hell out" after I asked for a minimal refund for the original order.
It only got worse when the assistant manager threatened to call the cops on me for simply saying that the receipt was in the bag and asking them to check it again. They refused to do so. If you’re like me and you’re ever treated this way in any customer service situation, my advice is to ask for a full refund and leave as quickly as possible—because this place is not worth sticking around for, even if you're hungry.
FYI, this another repost of the same text.
Atmosphere: 1
Food: 1
Service: 1
Caty Navarro
Good option for a quick lunch ☺️
Atmosphere: 5
Food: 5
Service: 5
Nevair Topalian
The Downtown YUMA JACK. IS MY WORLD WIDE FAVORITE. 8-)EVERY EMPLOYEE IS ATTENTIVE o:-););)}:‑),COUTEOUS>.O_o(TT)(TT) ,DILIGENT}:‑) AND PROUD OF THEIR JOB AND position!! And drug and alcohol free for our concieniecience posses😂😂💕❤️
Vegetarian options: Great Salads:-):^)
Atmosphere: 5
Food: 5
Service: 5
Nina OKeefe
Had to use bathroom and it was disgusting...trash all over floor, toilet dirty, no paper towels. Does not speak well for this Jack's place....
Atmosphere: 1
Food: 4
Service: 4
Lemman Hansson
It was a ok burger
Atmosphere: 3
Food: 3
Service: 4
Gloria Garza Moon
The hamburger & Onion rings were great, but I really went for the Onion Rings, they are so crispy, the best I have found in Yuma.
Atmosphere: 3
Food: 5
Service: 3
J P
There too slow they take 10 minutes to get your order there’s no line in side the restrooms are so nasty and smelly
Atmosphere: 2
Food: 5
Service: 2
Penny Athena
This Jack in the Box is always quick and the fries are hot.
Excellent in all cleaning, attention and very good taste
Atmosphere: 5
Food: 5
Service: 5
Lupita Martínez
When I visited the Jack in the Box in St. Louis, I was very satisfied with my experience.
I ordered a burger and fries combo and it was delicious. The burger was perfectly cooked, with a juicy, fresh flavor that really comes through.
The fries were crispy on the outside and soft on the inside, just how they should be.
In addition, the drinks were very cold, which was ideal to accompany the food with this warmth.
The atmosphere of the restaurant is also a plus: the tables are comfortable, and everything was very clean and well organized.
It was an overall pleasant experience, with a combination of good service and delicious food. I will definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
S Gonzalez
It was almost empty. Maybe another couple besides me and my 3 children. 7 tables with alot of trash. Crazy looking woman outside our window standing acting weird. No lids for small cups. I had to get some from underneath the counter for my kids. Alot of homeless looking people inside with alot of bags. Not kid friendly at all (4:30pm 09/09/24) service was excellent. Food was good. Cashier was 'Drishna' she understood my complicated order and was very nice . i also want to include that a majority of the issues is beyond anyones control. Its not jack in the box's fault. The area is a prime location for people coming into town and live Very close by. The food is always good and the customer service is awesome. I just wasnt happy mostly with the people hanging outside the window we were eating at while i had my children. And maybe i was having a bad day and decided to post this. It doesnt discourage me from from going back.
Kid-friendliness: Not so much with all the homeless people
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Combo Large Fries, Chicken Sandwich, Jumbo Jack, Ultimate Cheeseburger, Ultimate Bacon Cheeseburger and Onion Rings, French Fries
Louis Felix
Get your way
Food: 4
Service: 4
Recommended dishes: Onion Rings, Hamburger
Jennifer Coleman
Real talk... CHANGE THE FRYER OIL!
We wish you cared about the product you served and how you treat other humans as much as you cared about being seen clocking in...
Thank Goodness God of all Creations searches hearts in secret...
They always mess up my order not ones all the time
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jumbo Jack
Crappy fast food
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Onion Rings
This place is absolutely disrespectful in every way that fast food chains can be. This incident happened a week ago, and at this point, I’m not just angry about the staff mixing up my order—I’m rightfully upset that they accused me of lying. They claimed they didn’t see the receipt for what they charged me in the bag and then threw random change onto the counter, telling me to "get the hell out" after I asked for a minimal refund for the original order.
It only got worse when the assistant manager threatened to call the cops on me for simply saying that the receipt was in the bag and asking them to check it again. They refused to do so. If you’re like me and you’re ever treated this way in any customer service situation, my advice is to ask for a full refund and leave as quickly as possible—because this place is not worth sticking around for, even if you're hungry.
FYI, this another repost of the same text.
Atmosphere: 1
Food: 1
Service: 1
Good option for a quick lunch ☺️
Atmosphere: 5
Food: 5
Service: 5
The Downtown YUMA JACK. IS MY WORLD WIDE FAVORITE. 8-)EVERY EMPLOYEE IS ATTENTIVE o:-););)}:‑),COUTEOUS>.O_o(TT)(TT) ,DILIGENT}:‑) AND PROUD OF THEIR JOB AND position!! And drug and alcohol free for our concieniecience posses😂😂💕❤️
Vegetarian options: Great Salads:-):^)
Atmosphere: 5
Food: 5
Service: 5
Had to use bathroom and it was disgusting...trash all over floor, toilet dirty, no paper towels. Does not speak well for this Jack's place....
Atmosphere: 1
Food: 4
Service: 4
It was a ok burger
Atmosphere: 3
Food: 3
Service: 4
The hamburger & Onion rings were great, but I really went for the Onion Rings, they are so crispy, the best I have found in Yuma.
Atmosphere: 3
Food: 5
Service: 3
There too slow they take 10 minutes to get your order there’s no line in side the restrooms are so nasty and smelly
Atmosphere: 2
Food: 5
Service: 2
This Jack in the Box is always quick and the fries are hot.
Food: 5
Service: 5
Recommended dishes: Hamburger
Restaurantji Recommends
Excellent in all cleaning, attention and very good taste
Atmosphere: 5
Food: 5
Service: 5
When I visited the Jack in the Box in St. Louis, I was very satisfied with my experience.
I ordered a burger and fries combo and it was delicious. The burger was perfectly cooked, with a juicy, fresh flavor that really comes through.
The fries were crispy on the outside and soft on the inside, just how they should be.
In addition, the drinks were very cold, which was ideal to accompany the food with this warmth.
The atmosphere of the restaurant is also a plus: the tables are comfortable, and everything was very clean and well organized.
It was an overall pleasant experience, with a combination of good service and delicious food. I will definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
It was almost empty. Maybe another couple besides me and my 3 children. 7 tables with alot of trash. Crazy looking woman outside
our window standing acting weird. No lids for small cups. I had to get some from underneath the counter for my kids. Alot of homeless looking people inside with alot of bags. Not kid friendly at all (4:30pm 09/09/24) service was excellent. Food was good. Cashier was 'Drishna' she understood my complicated order and was very nice . i also want to include that a majority of the issues is beyond anyones control. Its not jack in the box's fault. The area is a prime location for people coming into town and live Very close by. The food is always good and the customer service is awesome. I just wasnt happy mostly with the people hanging outside the window we were eating at while i had my children. And maybe i was having a bad day and decided to post this. It doesnt discourage me from from going back.
Kid-friendliness: Not so much with all the homeless people
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Combo Large Fries, Chicken Sandwich, Jumbo Jack, Ultimate Cheeseburger, Ultimate Bacon Cheeseburger and Onion Rings, French Fries
Get your way
Food: 4
Service: 4
Recommended dishes: Onion Rings, Hamburger
Real talk... CHANGE THE FRYER OIL!
We wish you cared about the product you served and how you treat other humans as much as you cared about being seen clocking in...
Thank Goodness God of all Creations searches hearts in secret...
☝️??
Atmosphere: 1
Food: 1
Service: 1
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